Iberostar Las Letras Gran Via

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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
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Overview of Iberostar Las Letras Gran Via

VIP Access
UNESCO Sustainable Travel Pledge

Iberostar Las Letras Gran Via

4.0 star property
4-star hotel with spa, near Gran Via Street

9.1/10 Superb

973 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is $215
Price available on 6/20/2022
Map
Gran Via 11, Madrid, Madrid, 28013
Main amenities
  • 109 smoke-free guestrooms
  • Daily housekeeping
  • 3 bars/lounges
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • Conference center
  • Business center
  • UNESCO Sustainable Property
  • Terrace
For families
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Madrid Centro
  • Gran Via Street - 1 min walk
  • Puerta del Sol - 7 min walk
  • Paseo del Prado - 7 min walk
  • Plaza de Santa Ana - 8 min walk
  • Plaza de Cibeles - 8 min walk
  • Thyssen-Bornemisza National Museum - 8 min walk
  • Lope de Vega Theatre - 10 min walk
  • Plaza Mayor - 12 min walk
  • Puerta de Alcala - 12 min walk
  • Teatro Coliseum - 13 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive
  • Madrid Recoletos Station - 13 min walk
  • Madrid Atocha Station - 23 min walk
  • Atocha Cercanías Station - 24 min walk
  • Gran Via Station - 3 min walk
  • Sevilla Station - 3 min walk
  • Banco de Espana Station - 6 min walk

About this property

Iberostar Las Letras Gran Via

Iberostar Las Letras Gran Via offers a great location, putting you within just a 10-minute walk of Gran Via Street and Puerta del Sol. Guests can indulge in massages at the spa, and local cuisine is served at Gran Clavel, which is open for lunch and dinner. There are 3 bars/lounges and a fitness center, and rooms at this upscale hotel get the details right with premium bedding and rainfall showerheads. Fellow travelers say great things about the helpful staff and nearby shopping. Public transportation is just a short walk: Gran Via Station is 3 minutes and Sevilla Station is 3 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 109 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 15:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Restrictions apply*
  • 1 per room (up to 44 lbs)
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Offsite parking nearby (EUR 26 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • 3 bars/lounges
  • Coffee shop

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1917
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • Seasonal outdoor pool
  • Full-service spa

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily.

Dining

Gran Clavel - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20 for adults and EUR 20 for children (approximately)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 30 per accommodation, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs EUR 26 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from June to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Yes and No.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

De Las Letras
De Las Letras Madrid
Hotel De Las Letras
Hotel De Las Letras Madrid
Iberostar Las Letras Gran Via Hotel
Iberostar Las Letras Hotel
Iberostar Las Letras Gran Via
Iberostar Las Letras
De Las Letras Hotel
Iberostar Las Letras Gran Via Hotel
Iberostar Las Letras Gran Via Madrid
Iberostar Las Letras Gran Via Hotel Madrid

Frequently asked questions

Overall score and ratings

9.1

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Ching, 1-night trip
Verified Hotels.com guest review

6/10 Good

Antonio, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Review
Pleasant hotel with good location. Staff helpful and polite. Only negative There were no coffe/tea making facilities in room.
Graham, 4-night trip
Verified Hotels.com guest review

6/10 Good

daniel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Daniela, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay I Madrid
It was a great stay, nice hotel, great lotion, wonderful staff, amazing breakfast,
Jose, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

JOSE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
David, 1-night trip
Verified Hotels.com guest review