La Casa de la Playa by Xcaret - All Inclusive Adults Only

Photo gallery for La Casa de la Playa by Xcaret - All Inclusive Adults Only

Suite, Ocean View (Wellness) | Primary image
On the beach, white sand, beach towels, beach yoga
On the beach, white sand, beach towels, beach yoga
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of La Casa de la Playa by Xcaret - All Inclusive Adults Only

La Casa de la Playa by Xcaret - All Inclusive Adults Only

5.0 star property
Adults-only beachfront hotel with free water park, near Xcaret Eco Theme Park

9.2/10 Superb

45 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is $1,356
Price available on 9/10/2022
Map
Carr. Chetumal-Puerto Juarez KM 282, Lote 023 2, 77710, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 5 bars/lounges
  • Full-service spa
  • Outdoor pool and lazy river
  • Free water park
  • Free airport shuttle
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Free use of bicycles
  • Beach towels
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Private pool
  • Separate bath and shower
  • Separate sitting area
  • Premium TV channels

Room options

About this area

What's nearby

  • On the beach
  • Xplor Theme Park - 8 min drive
  • Xcaret Eco Theme Park - 10 min drive
  • Quinta Avenida - 16 min drive
  • Ferry to Cozumel - 14 min drive
  • Playa del Carmen Main Beach - 16 min drive
  • Playa del Carmen Maritime Terminal - 16 min drive
  • Playacar Golf Club - 18 min drive
  • Mamitas Beach - 18 min drive
  • Grand Coral Golf Riviera Maya - 15 min drive
  • Maroma Beach - 36 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 60 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.7 miles/20.5 km
  • Free airport shuttle

About this property

La Casa de la Playa by Xcaret - All Inclusive Adults Only

5-star luxury hotel by the ocean
Close to Xcaret Eco Theme Park, La Casa de la Playa by Xcaret - All Inclusive Adults Only provides a free round-trip airport shuttle, free water park access and a swim-up bar. With a white sand beach, beach towels and beach yoga, this hotel is the perfect place to soak up some sun. Indulge in a Swedish massage, hydrotherapy and a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Yoga classes are offered at the 24-hour gym; the property also has a poolside bar, a corner/local shop and a terrace. Free in-room WiFi is available to all guests, along with designer shops on site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with a lazy river, a waterslide and sunloungers
  • Free self-parking and valet parking
  • Free bike hire, an electric car charging station and luggage storage
  • Tour/ticket information, concierge services and a lift
Room features
All 63 individually furnished rooms boast comforts, such as 24-hour room service and jetted bathtubs, in addition to thoughtful touches, such as private pools and premium bedding.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with jetted baths and hydromassage showers
  • 65-inch Smart TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, balconies and separate sitting areas

All-inclusive

All-inclusive room rates at La Casa de la Playa by Xcaret - All Inclusive Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Entertainment

On-site entertainment and activities

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
On-site antigen/rapid COVID-19 testing is available for free, and PCR COVID-19 testing is available for a USD 140 on-site COVID-19 testing (PCR screening) is available for a fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 63 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets stay for free (dogs and cats only, 1 per room, up to 11 lbs)
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls and off-lead area available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured on-site self-parking
  • Free secured on-site valet parking
  • Electric vehicle charging point on site

Transfers

  • Free airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free water park access
  • Lazy river
  • Local/corner shop
  • Lifeguard on site

What to do

  • On the beach
  • Beach yoga
  • Kayaking nearby
  • Snorkelling nearby

Working away

  • 4 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Free bike hire
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Library
  • 24-hour fitness centre
  • An outdoor pool
  • Free water park
  • Designer shops on site
  • Full-service spa
  • Lazy river
  • Hot tub
  • Sauna
  • Steam room
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Hand-held showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Grab bar in shower
  • Accessible bath
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 65-inch Smart TV
  • Premium digital channels
  • Netflix

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Private pool
  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bath
  • Separate bath and shower
  • Rainfall shower heads
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

All-inclusive

All-inclusive room rates at La Casa de la Playa by Xcaret - All Inclusive Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Entertainment

On-site entertainment and activities

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Fees & policies

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

On-site antigen/rapid COVID-19 testing is available for free, and PCR COVID-19 testing is available for a USD 140 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Casa By Xcaret Inclusive
La Casa de la Playa All Fun Inclusive
La Casa de la Playa by Xcaret All Inclusive Adults Only
La Casa de la Playa by Xcaret All Fun Inclusive Adults Only
La Casa de la Playa by Xcaret - All Inclusive Adults Only Hotel

Frequently asked questions

Does La Casa de la Playa by Xcaret - All Inclusive Adults Only offer free cancellation for a full refund?
Yes, La Casa de la Playa by Xcaret - All Inclusive Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at La Casa de la Playa by Xcaret - All Inclusive Adults Only?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at La Casa de la Playa by Xcaret - All Inclusive Adults Only on 9 Oct 2022 start from $1,356, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at La Casa de la Playa by Xcaret - All Inclusive Adults Only?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, free on-site COVID-19 testing (antigen/rapid screening is available, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at La Casa de la Playa by Xcaret - All Inclusive Adults Only?
Yes, there's an outdoor pool.
Are pets allowed at La Casa de la Playa by Xcaret - All Inclusive Adults Only?
Yes, cats and dogs stay for free, with a limit of 1 per room and maximum weight of 11 lbs per pet. Dog exercise areas and food and water bowls are available.
Is parking offered on site at La Casa de la Playa by Xcaret - All Inclusive Adults Only?
Yes, there's free self and valet parking. Electric car charging is available.
Is an airport shuttle service offered by La Casa de la Playa by Xcaret - All Inclusive Adults Only?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at La Casa de la Playa by Xcaret - All Inclusive Adults Only?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at La Casa de la Playa by Xcaret - All Inclusive Adults Only and nearby?
Have fun with on-site activities such as beach yoga and cycling. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. La Casa de la Playa by Xcaret - All Inclusive Adults Only also has 5 bars, a lazy river and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near La Casa de la Playa by Xcaret - All Inclusive Adults Only?
Yes, there are 4 on-site restaurants. Nearby restaurants include Perché no (3.3 mi), El Gran Taco (3.4 mi) and Hot Casual Food (3.8 mi).
Does La Casa de la Playa by Xcaret - All Inclusive Adults Only have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does La Casa de la Playa by Xcaret - All Inclusive Adults Only have any outdoor private spaces?
Yes, every room features a private pool and a balcony.

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.9/10

Property conditions & facilities

9.8/10

Eco-friendliness

10/10 Exceptional

This was one of the best places I have ever stayed in my life!
Carlos, 2-night trip
Verified Hotels.com guest review

6/10 Good

They need to inform the guests of what activities they offer and which activities requires reservation the phone number listed on expedia does not work Expedia fail to inform us to contact the hotel to make reservations for any activities for this reasean our trip was a failed
Abraham, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

This place is worth the price tag- incredible architecture all around the resort, the attention to detail is incredible, dining experiences are Michelin star colorful, vibrant and delicious. We had our own butler who arranged all reservations to restaurants and parks. The spa products and alcohol are top shelf and all around one of the best all inclusive resorts we will ever visit. I’d give it 10 stars if I could
Elena, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Crystal, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Mireya, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I loved everything about the property dont have no complaints
venesia, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This place was amazing! Love the privacy you have here. The rooms are amazing and having your own private pool in your balcony is the best, and our room you could walk directly to the private beach! The food was amazing and staff was too! They even give you your own butler to help you with your entire stay. Their amenities are so nice, I highly recommend getting a massage at the spa! This resort has everything you would want and need on a relaxing vacation.
Edwin, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Walter, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Kent, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Architect design was amazing . Everything at this resort was spectacular from the moment we arrived till we left. 100 stars
Rivan, 3-night romance trip
Verified Expedia guest review