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La Casa de la Playa by Xcaret - All Inclusive Adults Only

Photo gallery for La Casa de la Playa by Xcaret - All Inclusive Adults Only

Suite, Ocean View (Wellness) | View from room
On the beach, white sand, beach towels, beach yoga
On the beach, white sand, beach towels, beach yoga
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of La Casa de la Playa by Xcaret - All Inclusive Adults Only

La Casa de la Playa by Xcaret - All Inclusive Adults Only

5.0 star property
Adults-only beachfront hotel with free water park, near Xcaret Eco Theme Park

9.2/10 Superb

49 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
The price is $1,433
Price available on 12/11/2022
Map
Carr. Chetumal-Puerto Juarez KM 282, Lote 023 2, 77710, Playa del Carmen, QROO, 77710

Room options

About this area

What's nearby

  • On the beach
  • Xplor Theme Park - 8 min drive
  • Xcaret Eco Theme Park - 10 min drive
  • Quinta Avenida - 17 min drive
  • Ferry to Cozumel - 14 min drive
  • Playa del Carmen Main Beach - 18 min drive
  • Playa del Carmen Maritime Terminal - 18 min drive
  • Playacar Golf Club - 19 min drive
  • Mamitas Beach - 21 min drive
  • Tres Rios Ecopark - 31 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 60 min drive
  • Cozumel Intl. Airport (CZM) - 12.7 miles/20.5 km
  • Free airport shuttle

Restaurants

  • El Gran Taco - 9 min drive
  • Perché no - 9 min drive
  • Hot Casual Food - 10 min drive
  • El Hongo - 11 min drive
  • Nativo - 11 min drive

About this property

La Casa de la Playa by Xcaret - All Inclusive Adults Only

At La Casa de la Playa by Xcaret - All Inclusive Adults Only, you can spend time at the beach practicing yoga, plus you'll be within a 15-minute drive of Xcaret Eco Theme Park. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 4 restaurants and the 5 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious hotel include a free airport shuttle, a lazy river, and a poolside bar.

All inclusive

All-inclusive room rates at La Casa de la Playa by Xcaret - All Inclusive Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Entertainment

Onsite entertainment and activities

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site antigen/rapid COVID-19 testing is available for free, and PCR COVID-19 testing is available for a USD 140 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 63 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs and cats only, 1 per room, up to 11 lbs)
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls and off-leash area available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured onsite self parking
  • Free secured onsite valet parking
  • Electric vehicle charging point on site

Transfers

  • Free airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Beach yoga
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • 4 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Free bicycle rentals
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Library
  • 24-hour fitness center
  • An outdoor pool
  • Free water park
  • Designer stores on site
  • Full-service spa
  • Lazy river
  • Spa tub
  • Sauna
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Hand-held showerheads
  • Grab bar near toilet
  • Grab bar in bathtub
  • Grab bar in shower
  • Accessible bathtub
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 65-inch Smart TV
  • Premium digital channels
  • Netflix

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Private pool
  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

All inclusive

All-inclusive room rates at La Casa de la Playa by Xcaret - All Inclusive Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Entertainment

Onsite entertainment and activities

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

On-site antigen/rapid COVID-19 testing is available for free, and PCR COVID-19 testing is available for a USD 140 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Casa By Xcaret Inclusive
La Casa de la Playa All Fun Inclusive
La Casa de la Playa by Xcaret All Inclusive Adults Only
La Casa de la Playa by Xcaret All Fun Inclusive Adults Only
La Casa de la Playa by Xcaret - All Inclusive Adults Only Hotel

Frequently asked questions

Does La Casa de la Playa by Xcaret - All Inclusive Adults Only offer free cancellation for a full refund?
Yes, La Casa de la Playa by Xcaret - All Inclusive Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at La Casa de la Playa by Xcaret - All Inclusive Adults Only?
As of Dec 4, 2022, prices found for a 1-night stay for 2 adults at La Casa de la Playa by Xcaret - All Inclusive Adults Only on Dec 11, 2022 start from $1,433, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at La Casa de la Playa by Xcaret - All Inclusive Adults Only?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, free onsite COVID-19 testing (antigen/rapid screening) is available, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at La Casa de la Playa by Xcaret - All Inclusive Adults Only?
Yes, there's an outdoor pool.
Are pets allowed at La Casa de la Playa by Xcaret - All Inclusive Adults Only?
Yes, cats and dogs stay free, with a limit of 1 per room and maximum weight of 11 lbs per pet. Dog exercise areas and food and water bowls are available.
Is parking offered on site at La Casa de la Playa by Xcaret - All Inclusive Adults Only?
Yes, there's free self and valet parking. Electric vehicle charging is available.
Is airport shuttle service offered by La Casa de la Playa by Xcaret - All Inclusive Adults Only?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at La Casa de la Playa by Xcaret - All Inclusive Adults Only?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at La Casa de la Playa by Xcaret - All Inclusive Adults Only and nearby?
Have fun with onsite activities like beach yoga and cycling. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. La Casa de la Playa by Xcaret - All Inclusive Adults Only also has 5 bars, a lazy river, and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near La Casa de la Playa by Xcaret - All Inclusive Adults Only?
Yes, there are 4 onsite restaurants. Nearby restaurants include Perché no (3.3 mi), El Gran Taco (3.4 mi), and Hot Casual Food (3.8 mi).
Does La Casa de la Playa by Xcaret - All Inclusive Adults Only have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does La Casa de la Playa by Xcaret - All Inclusive Adults Only have any outdoor private spaces?
Yes, every room features a private pool and a balcony.

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.9/10

Property conditions & facilities

9.8/10

Eco-friendliness

10/10 Exceptional

Best hotel in Cancun hands down!!
Alphonso, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything here is spectacular the tranquility and everything you need to relax and enjoy if you need,something just let them know and it happens so highly recommend!
Jose Alberto, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

One of the most impressive all-inclusive experiences we have ever had. From the time we arrived at the airport and were greeted by the Xcaret staff, our care free ride to the resort, being met by our personal butler Carla upon arrival, the amazing ocean view from the resort, and then being escorted to our room. We were already wowed. But the best was yet to come…the room was truly amazing. The amenities, the cleanliness, the view, the perfect experience. The food at all of the restaurants was excellent, unique and the presentation was a work of art. The service at the restaurants, the bars, the poolside, the spa, was wonderful. The included entry to the Xcaret owned parks, the dinner experience at Espectacular and the Sonote were amazing as well. Our every need was not only taken care of, but anticipated. It was truly a once in a lifetime (or should I say FIRST OF MANY) experience. Tipping was not mandatory. But how could we not tip everyone? We were treated like family. We will most definitely be back.
Daniel, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was one of the best places I have ever stayed in my life!
Carlos, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay at La Casa De La Playa was both beautiful and luxurious! An amazing adults-only, all-inclusive boutique style resort with lots of amenities. With only 63 suites, it feels personal, private, and cozy. However, I am peeved with Expedia. Expedia listed the incorrect check-in time for this resort (12 p.m.). Needless to say, we had to wait in the lobby area, in the heat, for 3 hours to finally get into our room (hotel check-in time is 3 p.m.). Imagine having to wait 3 hours after driving for 1 hour from the airport. What a way to set the tone, Expedia!
Renee, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Yu, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great 5 star experience
Nicole, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

excellent
Yu, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Ashley, 2-night trip
Verified Expedia guest review

6/10 Good

They need to inform the guests of what activities they offer and which activities requires reservation the phone number listed on expedia does not work Expedia fail to inform us to contact the hotel to make reservations for any activities for this reasean our trip was a failed
Abraham, 3-night romance trip
Verified Expedia guest review