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1 room, 2 adults

Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos

5-star5 stars
Carr. Federal 307 Chet-Pto. JuarezKm 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto MorelosQROO77580Mexico

Beachfront resort in Puerto Morelos with spa, beach bar
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Exceptional9.6
Vibe
Awesome vibe
Room
Great room
Food
Delicious food
Comfort
Very comfortable
930See all 930 Hotels.com reviews
From 15,233 reviewsTripAdvisor Traveller Rating

Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos

from $420
  • Junior Suite, Pool View
  • Junior Ste Spa-Pool View Swim-Up
  • Junior Suite, Ocean View
  • Excellence Club Jr Suite OCF
  • Excellence Club Jr Suite Swim Up OV
  • Excellence Club Honeymoon Suite Ocean Front OCF
  • Excellence Club Two Story Roof Terrace
  • Two-Story Rooftop Terrace Suite Spa/Poolview

What’s around Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos

Landmarks

  • Crococun Zoo nearby
  • Ojo de Agua Beach nearby
  • Puerto Morelos Reef nearby
  • Puerto Morelos Town Square nearby
  • San Jose Catholic Parish nearby
  • Artisans Market nearby
  • Petempich Bay nearby
  • Dr. Alfredo Barrera Marin Botanical Garden in the area

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 11.4 miles/18.3 km
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 25.5 miles/41.1 km
  • Free valet parking

About Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos

Location.
The Excellence Riviera Cancun - Adults Only - All Inclusive is located on a stretch of white-sand beach 1.8 miles (3 kilometers) from Puerto Morelos, 6.2 miles (10 kilometers) from Championship Golf Course, 10.5 miles (17 kilometers) from Tres Rios Ecological, and 18.6 miles (30 kilometers) from Playa del Carmen.

Hotel Features.
Guest staying at the hotel will enjoy 24-hour inclusive service that includes meeting facilities, full service business center, beauty salon, wedding and honeymoon services, a catering/event staff, laundry service, medical facilities and much more. The on-premise state-of-the-art Fitness Center provides a full range of activity and exercise equipment, including treadmills, lifecycles and step machines. Guests can choose from a range of activities, including yoga and pilates classes, introductory scuba lessons, beach volleyball, and tennis lessons. For those seeking a sanctuary for the senses, MIILE Spa at the Excellence Riviera Cancun - Adults Only - All Inclusive offers aqua massages, manicures, a cold plunge pool and a Hammam, as well as the unique Spa Garden, providing a sublime atmosphere of pure indulgence. Hailed as the Riviera Maya's newest spa culture, this unusual jewel is situated in an outdoor, lush, tropical garden setting and epitomizes experience of romance, indulgence and rejuvenation. The resort features 6 outdoor swimming pools. Whirlpools allow guests to lie in warm shallow mineral water while water jets penetrate the skin, and complimentary pool cabanas are available. The resort, which made it onto the Conde Nast Gold List in 2013, offers a wide variety of dining options to please the palate. Dining a la carte, where no reservations are required provide a selection to tempt most any taste bud. 10 restaurants, including a glorious buffet restaurant, feature Mexican, Japanese, Steak and Seafood, Gourmet and Continental Cuisine. The resort includes 11 bars/lounges, including the Lobby bar, Swim-up pool bar, Dock bar & Coffee bar, as well as a Piano Cigar bar, 2 Palapa bars by the pool, and a rooftop terrace. The American Sports bar and Showtime Bar provide great entertainment as well as refreshments. A roundtrip airport shuttle is available on request for a fee.

Guestrooms.
All suites and rooms are newly renovated and offer superior amenities including private and furnished patio or balcony, full marble bathrooms with a jetted whirlpool bathtub, a separate shower, closet and double vanities, satellite television, air-conditioning with in-room climate control, a direct dial telephone with Internet data port, an alarm clock, an electronic in-room safe, coffee/tea maker, a mini bar stocked with beer, soft drinks and water.

At a glance

Key facts

Size

  • 440 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
The check-in location differs from the property location. To check in, go to Excellence Club

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Other information

  • Smoke-free property
  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
  • Resort fee included
* See small print for additional details or extra charges

At the property

Food and drink
  • Free buffet breakfast daily
  • 10 restaurants
  • 11 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • On private beach
  • Number of outdoor pools - 6
  • Free pool cabanas
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Swim-up bar
  • Tennis on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 104410
  • Conference space size (meters) - 9700
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 9
  • Year Built 2004
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate living room
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Excellence Riviera Cancun features MIILE SPA offering massages, aromatherapy and hydrotherapy treatments, body treatments and wraps, facial treatments, manicures and pedicures. The Spa includes 14 treatment rooms, hot springs/mineral springs, sauna, spa tub, spa boutique, and garden views. Advanced reservations are required for spa treatments and massages. Guests under 18 are not allowed in the spa.

Dining

Toscana - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Agave - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Spice - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Chez Isabelle - This restaurant specializes in French cuisine and serves dinner only. Open daily.

Basmati - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.

Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos’s small print

Also known as

  • Excellence Riviera Cancun Adults Only Puerto Morelos
  • Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
  • Excellence Riviera Cancun Adults Puerto Morelos
  • Excellence Riviera Cancun Adults
  • Excellence Riviera Cancun Adults Only All Inclusive

Policies

No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.6 From 930 reviews

Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos
Exceptional10.0
Highly recommend!
It's all already been said, this place is amazing!
Andrew, us4 night trip
Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos
Exceptional10.0
Pros: great service, food, shows, rooms, views Cons: smaller resort, limited activities, shared public beach
Ian, us4 night trip
Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos
Exceptional10.0
Great place with awesome people - seaweed was horrible though which made experience just a bit less than we had hoped for - will not be headed back to Riviera area until this problem goes away.
A Traveler, us6 night trip
Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos
Exceptional10.0
Perfect!
Enjoyed our stay! Amazing property.
A Traveler, us2 night trip
Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos
Very Good8.0
Gorgeous Hotel, Good Food, Beach Full of Seaweed
Property was gorgeous, the staff was very friendly and super helpful. The rooms and amenities were comfortable and generous. The pools were clean and the restaurants had good food - the French restaurant, the Hibachi & the Lobster House were superb. Mostly everything is on par for what you expect from a 4-star hotel, but those 3 restaurants were exceptional. I have only 3 real gripes with this property - the first is the "dress code". Mainly pertains to men during the evening - they are required to wear "casual elegance" which is defined as dress pants & dress shoes - however they allow JEANS & RUNNING SNEAKERS into the restaurants and say this falls into "casual elegance". Nice dress shorts and dress sandals (not beachwear to be clear) are not allowed in the inside restaurants. It's a bit mindboggling and to be honest looks very sloppy and not very elegant at all. 2nd issue - the beach chairs/chaise lounges are awful - they just need some new cushions. They were not comfortable at all for extended amounts of time laying in the sun. The beach beds were very comfortable to note. 3rd issue - which is not really the hotel's fault at all, but worth mentioning, this area has had a seaweed problem for some time; the hotel was great at keeping the beach clean of seaweed, but if you like to swim in the ocean, you are going to find a ton of seaweed. Again, the hotel does a great job at keeping the beach clean, however there isn't much they can do about cleaning the water.
Daina, us5 night trip

See all reviews

Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos

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