All hotels in Puerto Morelos, Quintana Roo, Mexico

1 room, 2 adults

Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos

5-star5 stars

Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580, Mexico 800-491-6126

Beachfront resort in Puerto Morelos with spa, beach bar
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here

Main amenities

  • 440 guestrooms
  • On a private beach
  • 10 restaurants and 10 bars/lounges
  • Full-service spa
  • 6 outdoor pools
  • Rooftop terrace
  • 24-hour fitness center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Daily housekeeping
  • Garden
  • Free WiFi and free parking

What’s around

  • Crococun Zoo - 26 min walk
  • Ojo de Agua Beach - 36 min walk
  • Puerto Morelos Town Square - 2.5 mi / 4 km
  • San Jose Catholic Parish - 2.5 mi / 4.1 km
  • Puerto Morelos Reef - 2.5 mi / 4.1 km
  • Artisans Market - 2.5 mi / 4.1 km
  • Sanctuary of Hope and Time Capsule - 4.6 mi / 7.4 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 4.9 mi / 7.8 km
  • Petempich Bay - 5.4 mi / 8.7 km
  • El Rey Polo Country Club - 11.2 mi / 18 km
  • El Manglar Golf Course - 11.5 mi / 18.5 km
More about the area

Exceptional 9.6

Vibe

Awesome vibe

Service

Fantastic service

Room

Great room

Food

Delicious food

803

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Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos

866-539-8117
  • Junior Suite, Pool View
  • Junior Ste Spa-Pool View Swim-Up
  • Junior Suite, Ocean View
  • Excellence Club Jr Suite OCF
  • Excellence Club Jr Suite Swim Up OV
  • Excellence Club Honeymoon Suite Ocean Front OCF
  • Excellence Club Two Story Roof Terrace
  • Two-Story Rooftop Terrace Suite Spa/Poolview

At a glance

Key facts

Hotel size

  • This hotel has 440 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
The check-in location differs from the property location. To check in, go to Excellence Club

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink

  • 10 restaurants
  • 10 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • On private beach
  • Number of outdoor pools - 6
  • Free pool cabanas
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Swim-up bar
  • Tennis on site
  • Spa tub
  • Steam room
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 104410
  • Conference space size (meters) - 9700

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 9
  • Year Built 2004
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Separate living room
  • Separate sitting area
  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Free international calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Excellence Riviera Cancun features MIILE SPA offering massages, aromatherapy and hydrotherapy treatments, body treatments and wraps, facial treatments, manicures and pedicures. The Spa includes 14 treatment rooms, hot springs/mineral springs, sauna, spa tub, spa boutique, and garden views. Advanced reservations are required for spa treatments and massages. Guests under 18 are not allowed in the spa.

Dining

Toscana - This restaurant specializes in Italian cuisine and serves dinner only.

Agave - This restaurant specializes in Mexican cuisine and serves dinner only.

Spice - This restaurant specializes in Asian cuisine and serves dinner only.

Chez Isabelle - This restaurant specializes in French cuisine and serves dinner only.

Basmati - This restaurant specializes in Indian cuisine and serves dinner only.

Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos’s small print

Also known as

  • Excellence Riviera Cancun Adults Only Puerto Morelos
  • Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
  • Excellence Riviera Cancun Adults Puerto Morelos
  • Excellence Riviera Cancun Adults
  • Excellence Riviera Cancun Adults Only All Inclusive

Policies

No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos

Landmarks

  • Crococun Zoo - 26 min walk
  • Ojo de Agua Beach - 36 min walk
  • Puerto Morelos Town Square - 2.5 mi / 4 km
  • San Jose Catholic Parish - 2.5 mi / 4.1 km
  • Puerto Morelos Reef - 2.5 mi / 4.1 km
  • Artisans Market - 2.5 mi / 4.1 km
  • Sanctuary of Hope and Time Capsule - 4.6 mi / 7.4 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 4.9 mi / 7.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 124 min drive
  • Free valet parking
Check availability

Recent reviews

Exceptional 9.6 From 803 reviews

Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos
Exceptional10.0
Amazing
This was our third time staying at this resort and we begin to plan our next trip immediately. Service, food, the atmosphere... nothing tops Excellence.
A Traveler, us4 night trip
Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos
Exceptional10.0
AMAZING STAY
Absolutely amazing vacation here. We loved it and will definitely be returning. The service could not have been better, our room was amazing, they truly think of every detail. We even loved the activities they had planned, which we never thought we would partake in but we had a blast. The only improvement i would suggest is the food, it was good, just not great. Other than that AMAZING. We have already recommended to many friends and family.
Lindsey, us2 night trip
Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos
Exceptional10.0
The name speaks by itself :''Excellence''.Outstanding service,excellent food (The buffet offers a ample variety ),plenty of activities in the facility ...we highly recommend this hotel!!!!
Miguel, us4 night trip
Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos
Exceptional10.0
Couldn’t have been better
The only con is missing this place after such a wonderful stay. I couldn’t have asked for more in either service, quality, cleanliness, and comfort. Will miss you XRC
Cristina, us4 night trip

See all reviews

Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos

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