If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.
Children under 16 years old are not allowed in the spa without adult supervision.
Guests under 12 years old are not allowed in the spa.
For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.