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River Garden Hotel & Suites

Photo gallery for River Garden Hotel & Suites

Exterior
Outdoor pool, open 11:00 AM to 8:00 PM, pool loungers
Premium bedding, minibar, in-room safe, desk
Panoramic Suite | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of River Garden Hotel & Suites

River Garden Hotel & Suites

3.5 star property
City centre Downtown Guayaquil hotel with outdoor pool

9.0/10 Superb

52 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
Map
Imbabura, Guayaquil, Guayas, 090313

Room options

About this area

What's nearby

  • In Downtown Guayaquil

Getting around

  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 18 min drive
  • Duran Train Station - 13 min drive
  • Free airport shuttle

Restaurants

  • Chop Chop - 4 min walk
  • Resaca Bar - 4 min walk
  • Victoria Café - 5 min walk
  • Picanteria la Culata - 5 min walk
  • Chifa Tonkey - 6 min walk

About this property

River Garden Hotel & Suites

River Garden Hotel & Suites is only 4.3 mi (6.9 km) from the airport and offers a free shuttle (available 24 hours). Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of CovidClean (Safehotels - global expert), Safe Travels (WTTC - Global) and Ecolab (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 20 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 112 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 20 days prior to check-in
  • This property's swimming pool will be closed all day every Monday until further notice.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets stay for free (dogs only)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free covered on-site self-parking

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Coffee shop
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2021
  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path to lift
  • Lowered locks/deadbolt
  • Grab bar in shower
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 65-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Guayacan Bistró – On-site bistro.
800 Varas – On-site rooftop bar. Open daily.
MiniMarket Listo! – On-site coffee shop. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 12 per person

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Restaurant

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Individually wrapped food options are available for breakfast, lunch and dinner.

At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 20 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • CovidClean (Safehotels - global expert)
  • Safe Travels (WTTC - Global)
  • Ecolab (third-party expert - Global)

Policies

<p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

River & Suites Guayaquil
River Garden Hotel & Suites Hotel
River Garden Hotel & Suites Guayaquil
River Garden Hotel & Suites Hotel Guayaquil

Frequently asked questions

Does River Garden Hotel & Suites offer free cancellation for a full refund?
Yes, River Garden Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at River Garden Hotel & Suites?
As of 7 February 2023, prices found for a 1-night stay for 2 adults at River Garden Hotel & Suites on 20 February 2023 start from €90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at River Garden Hotel & Suites?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at River Garden Hotel & Suites?
Yes, there's an outdoor pool. Guests have pool access from 11:00 AM to 8:00 PM.
Are pets allowed at River Garden Hotel & Suites?
Yes, dogs stay free.
Is parking offered on site at River Garden Hotel & Suites?
Yes, there's free self parking.
Is an airport shuttle service offered by River Garden Hotel & Suites?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at River Garden Hotel & Suites?
You can check in from 2:00 PM - anytime. Check-out time is noon.
What is there to do at River Garden Hotel & Suites and nearby?
River Garden Hotel & Suites has an outdoor pool.
Are there restaurants at or near River Garden Hotel & Suites?
Yes. Nearby restaurants include Chop Chop (4-min walk), Resaca Bar (4-min walk) and Victoria Café (5-min walk).
What's the area around River Garden Hotel & Suites like?
River Garden Hotel & Suites is in Downtown Guayaquil, a short 6-minute walk from Malecon 2000 and 6 minutes' walk from La Rotonda.

Reviews

9.0

Superb

9.7/10

Cleanliness

9.0/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Carlos, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place in a great location with professional, friendly and helpful staff, and room was clean and comfortable. The one criticism I have was the buffet food; it was meat heavy and not as fresh as I anticipated.
Theodore, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location in Guayuaqil
The River Garden Hotel is in a great location for all tourist places. The hotel room was good, comfortable and well designed. I would suggest to add a full length mirror to the room. Staff was helpful and made good suggestions for restaurants.
2-night trip
Verified Hotels.com guest review

6/10 Good

Expensive
Verified Expedia guest review

10/10 Exceptional

Excelente servicio, localización e instalaciones
Alejandra, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Maria F., 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edward, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip
Verified Expedia guest review

8/10 Very good

Juan, 2-night trip
Verified Expedia guest review