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Westbahn Hotel, Vienna

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Pelzgasse 1ViennaVienna1150Austria, 800-491-6126
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Good3.4 / 5
Location
Great location
Service
Fantastic service
Room
Room needs to be redecorated
Vibe
Vibe is not too good
431See all 431 Hotels.com reviews
From 188 reviewsTripAdvisor Traveller Rating

Westbahn Hotel, Vienna

Hotel Info: 866-539-8117

from $30
  • Economy Room
  • Twin Room, 1 Single Bed
  • Economy Double Room Single Use
  • Standard Double Room
  • Superior Double Room

At a glance

Key facts

Hotel size

  • This hotel has 52 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Westbahn
  • Westbahn Hotel
  • Westbahn Hotel Vienna
  • Westbahn Vienna

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 19.00 per day

Rollaway beds are available for EUR 26 per night

Buffet breakfast is offered for an extra charge of EUR 8,50 per person (approximately)

Cribs/Infant beds are available for EUR 10.00 per night

Airport shuttle service is offered for an extra charge of EUR 47 per person (one way)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Bar/lounge
Things to do
  • Free bicycles on site
Working away
  • Business center
  • Number of meeting rooms - 2
  • Meeting rooms 2
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace

In the room

Home comforts
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Westbahn Hotel, Vienna’s small print

Also known as

  • Westbahn
  • Westbahn Hotel
  • Westbahn Hotel Vienna
  • Westbahn Vienna

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 19.00 per day

Rollaway beds are available for EUR 26 per night

Buffet breakfast is offered for an extra charge of EUR 8,50 per person (approximately)

Cribs/Infant beds are available for EUR 10.00 per night

Airport shuttle service is offered for an extra charge of EUR 47 per person (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 431 reviews

Westbahn Hotel, Vienna
Excellent4.0 / 5
Conveniently located. The room was satisfactory for the rate. The only problem was that the service personnel start talking loud very early in the morning and woke me up constantly.
8 night business trip
Westbahn Hotel, Vienna
Excellent4.0 / 5
It was just across the metro station
Even though it was a nonsmoking room, you can feel the smoking odor in the room. There was no air conditioning.
2 night romance trip
Westbahn Hotel, Vienna
Excellent4.0 / 5
Great location at a great price.
A good solid value hotel in the hub of Vienna.
1 night romance trip
Westbahn Hotel, Vienna
Fair2.0 / 5
Not good
We had several inconveniences during our stay at Westbahn. We had paid for a double room with a king size bed, but we were given a twin room. The staff didn't give us any explanation, and we had to complain about that, otherwise they wouldn't have done anything about it. The heating didn't work properly, just on a really low level (1/5), which in the end was not enough for a comfortable stay, as it was cold in Vienna. We had also a problem with the shower. The water was so hot that it was impossible to have a shower. For a little colder water, the shower didn't have pressure and then no water came from it. Then there was the problem with the tap. In the morning of our check out, there was simply no water coming out of it. The wifi signal in our room was also poor. Summing up, we had problems with basic/essential things. On the other hand, the location of the hotel is good as there are several malls nearby, many places to eat and a train/metro station on the block.
3 night romance trip
Westbahn Hotel, Vienna
Outstanding5.0 / 5
Great Hotel
This was our first night in Europe. Vienna is a big city. It is bigger than I thought. The Hotel is across the street from the West train station. Our plane got in early and the staff let us check our luggage and told us newcomers how to get to the city center. They were great. A older Hotel but it was in great shape. I was so impressed, for the money, I stayed at the end of my 2 week trip for two more days. For a novice, it is a straight shot down Mariahilferstrobbe to St. Stephanie's. This is a big city so expect a little noise. I was very impressed.
1 night romance trip

See all reviews

Westbahn Hotel, Vienna

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