Mercure Hotel Palermo Centro

Photo gallery for Mercure Hotel Palermo Centro

Primary image
Premium bedding, minibar, in-room safe, desk
Standard Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk
Superior Double Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk
Superior Double Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Overview of Mercure Hotel Palermo Centro

UNESCO Sustainable Travel Pledge

Mercure Hotel Palermo Centro

4.0 star property
4-star hotel with bar/lounge, near Regional Archaeological Museum

8.2/10 Very good

968 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air conditioning
  • Bathtub
Map
Via Stabile Mariano 112, Palermo, PA, 90139
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Valet parking
  • Self parking
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Airport pick-up service
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Computer station
For families
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • Heart of Palermo
  • Palermo Harbour - 3 min walk
  • Via Roma - 1 min drive
  • Teatro Massimo - 2 min drive
  • Palermo Cathedral - 12 min drive
  • Mondello Beach - 26 min drive

Getting around

  • Palermo (PMO-Punta Raisi) - 24 min drive
  • Palermo Vespri Station - 4 min drive
  • Palermo Central Station - 23 min walk
  • Palermo Palazzo Reale-Orleans Station - 26 min walk
  • Giachery Station - 18 min walk
  • Airport pickup service

About this property

Mercure Hotel Palermo Centro

4-star eco-friendly hotel in the city centre
You can look forward to an airport pick-up service, a coffee shop/cafe and dry cleaning/laundry services at Mercure Hotel Palermo Centro. Free in-room WiFi is available to all guests, along with a bar and a business centre.
Additional perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and a computer station
  • Express check-out, express check-in and a lift
  • Luggage storage, multilingual staff and a 24-hour front desk
  • Guest reviews give good marks for the breakfast, helpful staff and walkable location
Room features
All guest rooms at Mercure Hotel Palermo Centro offer perks, such as premium bedding and climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
More amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with baths or showers and bidets
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 93 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from noon until midnight
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (9 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets stay for free
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 20 per night)
  • Covered on-site valet parking (EUR 20 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport pickup on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay free

What to do

  • Bike rentals nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (431 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 7 for adults and EUR 7 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 45 per vehicle

Children & extra beds

  • Rollaway beds are available for EUR 25.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self-parking costs EUR 20 per night
  • Covered valet parking costs EUR 20 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Mercure Hotel Palermo Centro
Mercure Palermo Centro Palermo
Mercure Hotel Palermo Centro Hotel
Mercure Hotel Palermo Centro Palermo
Mercure Hotel Palermo Centro Hotel Palermo

Frequently asked questions

Does Mercure Hotel Palermo Centro offer free cancellation for a full refund?
Yes, Mercure Hotel Palermo Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Hotel Palermo Centro?
As of 30 September 2022, prices found for a 1-night stay for 2 adults at Mercure Hotel Palermo Centro on 13 October 2022 start from €102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Hotel Palermo Centro?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Hotel Palermo Centro?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Mercure Hotel Palermo Centro?
Yes. Self-parking costs EUR 20 per night. Valet parking costs EUR 20 per night.
Is an airport shuttle service offered by Mercure Hotel Palermo Centro?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 45 per vehicle.
What are the check-in and check-out times at Mercure Hotel Palermo Centro?
You can check in from noon - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Mercure Hotel Palermo Centro and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near Mercure Hotel Palermo Centro?
Yes. Nearby restaurants include Osteria lo Bianco (3-min walk), Dima's Pizza (3-min walk) and Al Cancelletto Verde (4-min walk).
What's the area around Mercure Hotel Palermo Centro like?
Mercure Hotel Palermo Centro is in the heart of Palermo, a short 1-minute walk from Via Roma and 3 minutes' walk from Palermo Harbour. Travellers recommend the hotel for its walkable location.

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.3/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

4/10 Fair

Faina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A+4Anna
I want to say that Anna works in the breakfast area. She was amazing and so helpful to make the breakfast drink extraordinary. She went beyond expectations to craft my morning drink unique for me.
Shanna, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Location was accessible to main areas. Initial service at check in great. Access to rooms odd. Bathroom awkward to enter, sink near door blocks way. Very noisy with loud hotel staff. Cleaning station next to room. Looked out on to common stairs and staff could see in room. Noisy plumbing. Could hear other rooms. Hotel parked car for me for our stay. Car was scratched in several places and hotel has yet to respond properly and take responsibility. We will be responsible for damage to car rental company yet caused by hotel and parking staff. Hotel response has been slow and poor. We do not recommend staying or using parking.
Barry, 2-night romance trip
Verified Expedia guest review

8/10 Very good

They need to pay attention!
The room looked quite run down, like it could do with a little attention. The room dis not have a kettle but they provided one when I asked. Also no drinking water, I don't understand why water us not a given in hotel rooms or they should have a water fountain and glass bottles to fill up. Afterall, we need to reduce plastic!
Piyali, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fred, 1-night trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Spacious & Clean
Room was very spacious and clean. Lobby had a great bar and dinner/breakfast area
Megan, 2-night trip
Verified Hotels.com guest review

4/10 Fair

This was not a hotel I would stay at again. Staff is dismissive and not overly helpful. Bed was okay but pillows were the worst, thin, flat and rock hard. Room was very warm, they did provide me with a fan to cool it down which was a nice accommodation. Separate shower would not fit the average US male, very small 3 feet by 3 feet if even that. Way off the tourist area and hotel staff never gave us directions to get to that area.
Amie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alexandru, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

The location is close to the main attractions. 11 minutes walk to the beach. Staff was friendly and tried to accommodate us. What I did not like with this hotel was their air conditioning system. One night the temperature rose up to 82 degrees and the AC was either turned off (they control it from the front desk) or was broken. They told me to open the windows. later on they provided me with a fan. Total of 4 days (out of 9 that we stayed at the hotel) the AC was not working (twice 2 consecutive days each time, a week apart)
Raffi, 4-night family trip
Verified Expedia guest review