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1 room, 2 adults

ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai

5-star5 stars
287, Dr. Babasaheb Ambedkar Road, Parel, Mumbai, Maharashtra, 400012, India

Luxury hotel with 3 restaurants, near Tata Memorial Hospital
  • Free WiFi in lobby and free parking
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Amazing hotel, with super helpful and friendly staff.Mar 15, 2020
  • I had stayed in this hotel in 2019. Hotel stopped water bottles to carry outside, that…Feb 3, 2020

ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai

from $108
  • Executive Room, 1 Double Bed, Non Smoking
  • Signature Double Room, 1 King Bed, Business Lounge Access
  • Signature Double Room, 1 King Bed, Business Lounge Access
  • Executive Room, Non Smoking
  • Executive Club Room, Skyline View
  • Room, 1 King Bed, Non Smoking, View (Mumbai Skyline View)
  • Room, 1 King Bed
  • Room, 1 Double Bed, Non Smoking, Tower

What’s around ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai

Landmarks

  • In Parel
  • Tata Memorial Hospital - 10 min walk
  • Mohammed Ali Road - 2.8 mi / 4.5 km
  • Haji Ali Dargah - 3 mi / 4.8 km
  • Crawford Market - 4 mi / 6.5 km
  • Bandra Kurla Complex - 4.9 mi / 7.8 km
  • Gateway of India - 5.6 mi / 9 km
  • U.S. Consulate General - 6.7 mi / 10.7 km

Getting around

  • Chhatrapati Shivaji Intl. Airport (BOM) - 44 min drive
  • Mumbai Currey Road Station - 11 min walk
  • Mumbai Parel Station - 17 min walk
  • Mumbai Chinchpokli Station - 18 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 242 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas (4-device limit)

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

Other information

  • Smoke-free property

About the property

Putting you in a great location within a 15-minute walk of KEM Hospital and Tata Memorial Hospital, ITC Grand Central, a Luxury Collection Hotel, Mumbai offers an airport shuttle (available 24 hours) for INR 1588 per vehicle one-way. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Kebabs and Kurries Indian, one of 3 restaurants, serves Indian cuisine and is open for lunch and dinner. There are 3 bars/lounges and an indoor pool, and rooms at this luxurious hotel get the details right with deep soaking tubs and premium bedding. The comfortable beds and helpful staff get good marks from fellow travelers.

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
  • Free reception
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Lowered peephole/viewport in door
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Doorbell/telephone notification
  • Lever door handles
Languages Spoken
  • English
  • Hindi

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Kaya Kalp - The Spa has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily.

Dining

Kebabs and Kurries Indian - This restaurant specializes in Indian cuisine and serves lunch and dinner.

Shanghai Club - Chinese - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Hornbys Pavilion MultiCui - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.

Frederick's Lounge - This café specializes in local and international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Dublin - This bar specializes in local and international cuisine and serves light fare only. Open daily.

ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai’s small print

Also known as

  • ITC Grand Central Mumbai
  • ITC Grand Central Luxury Collection Mumbai
  • ITC Grand Central Luxury Collection
  • ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel
  • ITC Grand Central, a Luxury Collection Hotel, Mumbai Mumbai
  • ITC Hotel Mumbai Grand Central
  • ITC Mumbai Grand Central
  • Itc Grand Central Hotel Mumbai (Bombay)
  • ITC Grand Central Mumbai Hotel
  • ITC Grand Central Hotel
  • ITC Grand Central
  • ITC Grand Central Luxury Collection Hotel Mumbai
  • ITC Grand Central Luxury Collection Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-in between 2:00 PM and midnight can be arranged for an extra charge (amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for INR 2000.0 per night

Buffet breakfast is offered for an extra charge of INR 1418 per person (approximately)

Airport shuttle service is offered for an extra charge of INR 1588 per vehicle (one-way)

WiFi is available in guestrooms for INR 353 per 24-hour period (4-device limit, rates may vary)

Wired Internet access is available in guestrooms for INR 353 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai

  • Does ITC Grand Central, a Luxury Collection Hotel, Mumbai offer free cancellation for a full refund?
    Yes, ITC Grand Central, a Luxury Collection Hotel, Mumbai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at ITC Grand Central, a Luxury Collection Hotel, Mumbai?
    Yes, there's free valet parking.
  • Is there a pool at ITC Grand Central, a Luxury Collection Hotel, Mumbai?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at ITC Grand Central, a Luxury Collection Hotel, Mumbai?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at ITC Grand Central, a Luxury Collection Hotel, Mumbai?
    You can check in from 2 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near ITC Grand Central, a Luxury Collection Hotel, Mumbai?
    Yes, there are 3 onsite restaurants.
  • Is airport shuttle service offered by ITC Grand Central, a Luxury Collection Hotel, Mumbai?
    Yes, an airport shuttle is available. The charge is INR 1588 per vehicle one-way.
  • What is there to do near ITC Grand Central, a Luxury Collection Hotel, Mumbai?
    Recommended spots to visit include Tata Memorial Hospital (10-min walk) and Mohammed Ali Road (2.8 mi), along with Haji Ali Dargah (3 mi) and Crawford Market (4 mi).

Recent reviews

Superb 9.0 From 186 reviews

Exceptional 10.0
Better than the Taj
Excellent hotel. Decent buffet, ordered food is sloooooow. Otherwise top notch hotel. Better than the Taj. Much less people and not touristy. Excellent boutique hotel
thomas, us2 night family trip
Fair 4.0
Small rooms
The room was very small..... the description does not do justice. The food in the lounge ran out and was not refilled even at 7 pm
us1 night trip with friends
Very Good 8.0
It was great
us1 night business trip
Good 6.0
Better hotels in Mumbai
Not a 5 star! Reception was rude and took me 5 hours to check in and I am a gold member. Waitresses are also unprofessional. Not on the level or St. Regis or Four Seasons!
Janesh Harish, us1 night romance trip
Very Good 8.0
Good hospitality
Hotel is well maintained and the staff are out to please you. Pool is rather small for such a large hotel. However the area outside the hotel compound is a stark contrast.
Victor, us3 night romance trip
Exceptional 10.0
Best hotel in Mumbai
It was absolutely the best hotel I have stayed in so far. Right from the time you enter the hotel, you are checked in and you navigate through the hotel, this hotel is an example of luxury and opulence. The service is excellent. The security in the hotel makes you feel safe. We tried out 3 restaurants while we were in the hotel. The Kebabs and Curries and Hornby's had the best food. I would recommend that you take the breakfast package when you book the restaurant. There is so much variety that we ended up having a brunch most days and lunch became optional. If you try the dinner menu in these places make sure that you bring your appetite, the portions are pretty big and a single dish can support 2 people.
Santosh, us3 night family trip
Very Good 8.0
Central ..but not Grand !
Not as good as expected
DILEEP, usFamily trip
Exceptional 10.0
Compelling choice for staying in Mumbai
I was very pleased with the hotel accommodations, the friendly staff, the wonderful buffet breakfast and the dining options on site. Add to this the reasonable price per night and one has a very compelling choice when staying in Mumbai.
Aaron, us4 night business trip
Exceptional 10.0
Great welcome!
Amazing experience!! Check in was easy and the staff went above and beyond to make me feel comfortable. The price was very reasonable, but part of that was because you have to pay for internet separately. If you add that amount into your total bill, it is still a very good value!
Megan, us5 night business trip
Exceptional 10.0
It was a very comfortable stay, great food.
us1 night business trip

ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai

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