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ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai

5 stars
287, Dr. Babasaheb Ambedkar RoadParel, MumbaiMaharashtra400012India, ‏‎800-491-6126
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Excellent4.5 / 5
Wellness Area
Great wellness & sports facilities
Service
Fantastic service
Breakfast
Tasty breakfast
Value for money
Poor value for money
206See all 206 Hotels.com reviews
From 1,323 reviewsTripAdvisor Traveller Rating

ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai

Hotel Info: 866-539-8117

from $94
  • The Towers
  • ITC One
  • Executive Room
  • The Towers
  • Executive Club Exclusive Room
  • Executive Club
  • ITC One

At a glance

Key facts

Hotel size

  • This hotel has 242 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 2 PM-Noon
  • Check-out time is Noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Also known as

  • ITC Grand Central Mumbai
  • ITC Grand Central Luxury Collection Mumbai
  • ITC Grand Central Luxury Collection
  • ITC Hotel Mumbai Grand Central
  • ITC Mumbai Grand Central
  • Itc Grand Central Hotel Mumbai (Bombay)
  • ITC Grand Central Mumbai Hotel
  • ITC Grand Central Hotel
  • ITC Grand Central
  • ITC Grand Central Luxury Collection Hotel Mumbai
  • ITC Grand Central Luxury Collection Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for INR 1500 per night

Breakfast is offered for an extra charge of INR 982 per person (approximately)

Airport shuttle service is offered for an extra charge of INR 1588 per vehicle (one way)

WiFi is available in guestrooms for INR 600 per 24-hour period (rates may vary)

WiFi is available in public areas for INR 600 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for INR 600 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for INR 600 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 6
  • Conference space
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Kaya Kalp - The Spa has 6 treatment rooms. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Kebabs and Kurries - This restaurant serves lunch and dinner.

Shanghai Club - This restaurant serves lunch and dinner.

Hornbys Pavilion - This restaurant serves breakfast, brunch, lunch, and dinner. Open 24 hours.

ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai’s small print

Also known as

  • ITC Grand Central Mumbai
  • ITC Grand Central Luxury Collection Mumbai
  • ITC Grand Central Luxury Collection
  • ITC Hotel Mumbai Grand Central
  • ITC Mumbai Grand Central
  • Itc Grand Central Hotel Mumbai (Bombay)
  • ITC Grand Central Mumbai Hotel
  • ITC Grand Central Hotel
  • ITC Grand Central
  • ITC Grand Central Luxury Collection Hotel Mumbai
  • ITC Grand Central Luxury Collection Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for INR 1500 per night

Breakfast is offered for an extra charge of INR 982 per person (approximately)

Airport shuttle service is offered for an extra charge of INR 1588 per vehicle (one way)

WiFi is available in guestrooms for INR 600 per 24-hour period (rates may vary)

WiFi is available in public areas for INR 600 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for INR 600 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for INR 600 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 206 reviews

ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai
Excellent4.0 / 5
Used to be better!
The paid wifi is a big turn off in today's world. That too so expensive. Check-in and check-out were not very efficient. They asked me for my newspaper preference and fruit preference. I did not get my newspaper on either day and had to request them again. Also, asked them for mangoes at breakfast in the middle of mango season but i was told they are not available although they had prepared a few mango dishes separately. Small things annoy you at big hotels!
3 night business trip
ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai
Excellent4.0 / 5
Brief stay in midtown mumbai
This was a short business trip to mumbai. The hotel was not near to the major tourist attractions downtown but does have a good western style shopping mall nearby (1.5 miles from the hotel) The service was excellent after sorting out initial problem in arranging airport shuttle and the shops nearby provide a cultural overview of day to day like in mumbai
3 night business trip
ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai
Outstanding5.0 / 5
ITC Grand Central - Keep up the great work!
How do I put this? My sister lives in Mumbai and I lie to her every time so that I have an excuse to stay at your hotel, instead of her place. I travel a lot all over the world - on vacation and business. I have stayed at more luxurious hotels. However none of them compare to the warmth and hospitality of the staff of the ITC Grand Central. From the moment I walk in to the hotel, I feel so relaxed and comfortable. I look forward to the kebabs, the breakfast and the complimentary bournvita!
2 night trip
ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai
Excellent4.0 / 5
I was there for a business trip. Enjoyable stay - a little bit pricy though even when compared to luxury hotels in US.
8 night business trip
ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai
Outstanding5.0 / 5
Mumbai break
It was a wonderful stay at ITC grand central. Great service and good hospitality.
2 night business trip

See all reviews

ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai

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