Hesperia Bristol Playa, La Oliva

Nice hotel; however, I encountered two problems which made me rather unsatisfied with my stay. 1) I reserved a room with the option for 1 full or 2 twin beds. Upon check in I was only offered a room with 1 full bed. I asked for a room with 2 beds and was told that none were available but that they would bring me a rolling bed for the room. Fine. However, they did not bring a rolling bed. Instead they brought bedding and made up the couch. Whatever. But that is not what I paid for. 2) The wifi signal was terrible. Only worked 50% of the time and only at 10-20% strength.

The reception was horrible. Not friendly or informative. The last thing after a long flight you want to do is fight with a rule receptionist. This set the standard for my stay at this hotel. in addition, the breakfast was not editable. A huge waste of 8 euro.

The hotel is located about a 10minute walk to the town centre by the harbour in a quiet area. The hotel itself is dated and could do with bringing up to modern standards. For the most part the staff were helpful although the head housekeeper saw us with a cusion outside our apartment, gave us a dressing down and the scurried off to drag the hotel manager to speak to us who threatened to charge for any damage to said cusion. It was pointed out to him the cusion was already in a poor state of repair but he threatened to charge us for a new one. Our apartment was right out the back facing to the sea but we had a constant stream of workmen working in an area right outside our apartment every day as it was close to an underground storage area for their materials. All in all it was a dissapointing stay.

Always a warm welcome at Bristol playa,great staff who are always willing to help.Hotel facilities are excellent and a great onsite shop.

Brilliant front of house staff nothing too much trouble - decor in some apartments is supposed to be shabby chic but it just looks a bit cheap - in alternative apps they have painted furniture a crisp white and green and this is a much cleaner brighter finish. All apartments though are comfortable with crockery and utensils in good condition flat screen tv with 4 english channels. Pool area is lovely plenty sun beds and in decent condition. Dining area old fashioned and could do with some bright new windows - paint is peeling. Food average Spanish breakfast although you can buy a full english at poolside snack bar for 6 euros. Location is brilliant on seafront with a 10min walk into old town. Brilliant Spanish restaurant next street over from hotel Aveneda food and prices both excellent but be sure to get there early as people travel for miles to eat there. Would I return to this hotel Definately yes.