Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

Photo gallery for Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

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On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
7 outdoor pools, pool umbrellas
7 outdoor pools, pool umbrellas

Overview of Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

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Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

5.0 star property
Adults-only beachfront aparthotel with spa, near La Isla Shopping Mall

9.2/10 Superb

1,964 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Air conditioning
The price is $441
Price available on 8/22/2022
Map
Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancun, QROO, 77500
Main amenities
  • 371 apartments
  • Daily housekeeping
  • On the beach
  • 8 restaurants and 3 bars/lounges
  • Full-service spa
  • 7 outdoor pools
  • Nightclub
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
Feel at home
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Zona Hotelera
  • La Isla Shopping Mall - 4 min walk
  • Aquaworld - 3 min drive
  • Forum Beach - 7 min drive
  • Cancun Convention Center - 9 min drive
  • El Rey Ruins - 7 min drive
  • Tortuga Beach - 12 min drive
  • Delfines Beach - 8 min drive
  • Langosta Beach - 13 min drive
  • Playa Tortugas - 17 min drive
  • Puerto Cancun Marina Town Center - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

About this property

Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

At Live Aqua Beach Resort Cancún - All Inclusive - Adults Only, you can spend time at the beach enjoying beach umbrellas, beach massages, and beachside drinks, plus you'll be within a 5-minute walk of La Isla Shopping Mall. 7 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and hydrotherapy. SIE7E, one of 8 restaurants, offers ocean views and serves breakfast, lunch, and dinner. There are 3 bars/lounges and a nightclub, and apartments get the details right with iPod docks and Egyptian cotton sheets. The pool and helpful staff get good marks from fellow travelers.

All inclusive

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Property is kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, up to 44 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Property amenities

Beach

  • On the beach
  • Beach sun loungers
  • Beach towels
  • Beach massages
  • Beach umbrellas

Pool/Spa

  • 7 outdoor pools
  • Umbrellas
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Spa treatment rooms
  • Thalassotherapy
  • Body wraps
  • Facials
  • Body scrubs
  • Manicures and pedicures
  • Body treatments
  • Hydrotherapy

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • SIE7E
  • AZUR
  • MB
  • Varenna

Food and drink

  • Coffee/tea maker

Dining

  • 8 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Minibar
  • Snack bar/deli
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Down comforter
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Egyptian cotton sheets

Bathrooms

  • Shower
  • Designer toiletries
  • Slippers
  • Bathrobes
  • Hair dryer
  • Eco-friendly toiletries

Living spaces

  • Sitting area

Entertainment

  • 65-inch Smart TV with cable/satellite service
  • Pool or billiards table
  • DVD player
  • iPod docking station

Outdoor areas

  • Balcony
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Computer station
  • Conference center

Climate control

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 2000 per pet per stay
  • Up to 44 lbs
  • Pets allowed in specific rooms
  • Welcoming dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • In-room accessibility
  • Soundproofing
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains

Location highlights

  • Near the sea

Things to do

  • Health club
  • Nightclub
  • Yoga classes on site
  • Bicycle rentals nearby
  • Golf nearby

General

  • 371 rooms
  • 9 floors
  • 1 building
  • Built in 2005
  • Romance packages available

Special features

All inclusive

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities

Spa

Spa Aqua has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

Dining

SIE7E - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner.
AZUR - Overlooking the ocean and pool, this fine-dining restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.
MB - This fine-dining restaurant serves dinner only. Open daily.
Varenna - This bistro specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.60 per accommodation, per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 2000 per pet, per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Onsite parties or group events are strictly prohibited.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Aqua All Inclusive
Aqua Cancun All Inclusive
Cancun All Inclusive Live Aqua
Cancun Aqua
Live Aqua Adults Only
Live Aqua Adults Only All Inclusive
Live Aqua Cancun Adults Only
Live Aqua Cancun All Inclusive
Live Cancun All Inclusive
Live Aqua Cancun Adults All Inclusive Hotel
Live Aqua Adults All Inclusive Hotel
Live Aqua Cancun Adults All Inclusive
Live Aqua Adults All Inclusive
Live Aqua Cancun Adults
Live Aqua Beach Resort Cancún Adults Only All Inclusive
Live Aqua Cancun Adults Only All Inclusive
Live Aqua Beach Resort Cancún All Inclusive Adults Cancun
Live Aqua Beach Resort Cancún All Inclusive Adults
Live Aqua Beach Cancún All Inclusive Adults Cancun
Live Aqua Beach Cancún All Inclusive Adults
Live Aqua Cancun Inclusive
Live Aqua Cancun Inclusive
Live Aqua Beach Resort Cancún All Inclusive Adults Only

Frequently asked questions

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

8/10 Very Good

gabriel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paradise
Our stay was more than expected! Would recommend this property to all my friends and family. Nice, clean outstanding service. Very satisfied with our stay!
Reggie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ahhhhmazing!!
This place exceeded my expectations. We were blown away by the service, food, cleanliness, and just overall effort put in to making every experience we had enjoyable. Would highly recommend this hotel and will definitely book here again!
Tara, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Probably the worst experience I've ever had
It was the first time I canceled a night and checked out early. Just couldn't stand to stay there another minute. For the very high price we paid, we were deeply disappointed. - No hot water in the shower - We paid extra for a room with a view but didn't get any - They forgot our luggage in the lobby and we had to go look for them - Can't open the window in the room - Without the window open, the shower made the entire floor wet in the room because of humidity - Check in had a 20 minute line - No room to sit by the pool with shade - Very hard to find someone who knows English - Restaurants at dinner had a 30 minute wait time - Most restaurants are outside, so when it rained they had no food to offer us - Some of the restaurants have great food, and some are horrible - We came to a few activities the hotel offered, like a Bingo game, but they didn't happen
Shoham, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manny, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful resort
This was our 6th stay at Live Aqua. It’s starting to show its age again. All the guest rooms remodeled a few years ago. But the room we had was definitely showing repairs being needed. Our AC wasn’t keeping the rooms cool (they sent someone to work on it a couple times when we reported it to them). One of the vanity sinks leaked (they fixed it as soon. As we told them about it ) and the day before we checked out we noticed the shower was leaking (notified them when we checked out). That being said it was still a wonderful trip and beautiful hotel. The staff here truly sets it apart. They are all so kind and really want to make your vacation perfect. They’ve redone some of the menus this year. We’ve always enjoyed the food but this year it was even a step up with the new items. There are plenty of dining options.
Andrew, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Adults Only All-Inclusive
Our stay at Live Aqua Beach in Cancun was incredible! We were so impressed by the cleanliness, the aromatherapy, and especially everyone who worked there! Fernando made every morning for us so special at breakfast along with the talented Marco for smoothies! We would specifically find Umberto for the best mojitos too. Pools were fantastic, nothing too crowded, food was great, definitely everything we hoped for an more. We hope to come back soon!
Annie, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

iva, 4-night trip
Verified Hotels.com guest review

2/10 Poor

ERICA, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will come back again.
Great place to stay the staff is so helpful and the food is great.
Charles, 11-night trip
Verified Hotels.com guest review