All properties in Manaus, Amazonas State, Brazil

Mercure Manaus Hotel

Eco-friendly hotel with outdoor pool, connected to a shopping center, near Manauara Shopping

  • Free WiFi

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Standard Apartment - Bathroom
  • Standard Apartment - Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 44
1 / 44Outdoor Pool
Avenida Mário Ypiranga Monteiro, 1000, Manaus, 69057-000, AM, Brazil
8.2.Very Good.
  • Everyone at this hotel was very nice and helpful. The rooms are large and comfortable,…

    Apr 4, 2019

  • There was a great room, but the facilities are in need of repair. Doors to the pool and…

    Dec 18, 2018

See all 51 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Kitchenette
  • Non-smoking

Property highlights

Main amenities

  • 91 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Kitchenette
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Private bathroom
  • Television

What’s around

  • In Adrianopolis
  • Manauara Shopping - 8 min walk
  • Hospital 28 de Agosto - 8 min walk
  • Amazonas Shopping - 33 min walk
  • Teatro Amazonas - 42 min walk
  • Mindu Municipal Park - 2.5 mi / 4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Double Room, 1 Double Bed
  • Superior Room, 2 Twin Beds

What’s around


  • In Adrianopolis
  • Manauara Shopping - 8 min walk
  • Hospital 28 de Agosto - 8 min walk
  • Amazonas Shopping - 33 min walk
  • Teatro Amazonas - 42 min walk
  • Mindu Municipal Park - 2.5 mi / 4 km
  • Amazon Arena - 2.7 mi / 4.4 km
  • Port of Manaus - 2.8 mi / 4.5 km
  • Adolpho Lisboa Municipal Market - 2.9 mi / 4.6 km
  • Ponta Negra Beach - 7.7 mi / 12.4 km
  • Moon Beach - 9.7 mi / 15.6 km

Getting around

  • Manaus (MAO-Eduardo Gomes Intl.) - 15 min drive
See on map
Avenida Mário Ypiranga Monteiro, 1000, Manaus, 69057-000, AM, Brazil

At a glance

Hotel size

  • This hotel has 91 rooms
  • This hotel is arranged over 12 floors


  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite valet parking (BRL 25 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Spa tub
  • Steam room

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 721
  • Conference space size (meters) - 67


  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • Number of buildings/towers - 1
  • Year Built - 2004
  • Elevator
  • Garden
  • Terrace
  • Television in common areas


  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils


  • Daily housekeeping
  • In-room safe

Special features


Zefinha Bistrô - This brasserie serves breakfast, lunch, and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of BRL 37 per person (approximately)

Children and extra bedsPay at property

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

ParkingPay at property

  • Valet parking costs BRL 25 per day

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

Also known as

  • Mercure Hotel Manaus
  • Mercure Manaus
  • Mercure Manaus Hotel
  • Mercure Manaus Hotel Hotel
  • Hotel Mercure Manaus AM, Brazil
  • Mercure Manaus Hotel Manaus
  • Mercure Manaus Hotel Hotel Manaus

*See fees and policies for additional details or extra charges


  • Yes, Mercure Manaus Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs BRL 25 per day.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Zefinha Bistrô. Nearby restaurants include Mercado 153 (4-min walk), Fran's Cafe (6-min walk), and D'licianas Restaurante (7-min walk).
  • Mercure Manaus Hotel has an outdoor pool and a steam room, as well as a spa tub and a garden.
8.2.Very Good.
  • 10.0.Exceptional

    Perfect room and reception, week breakfast

    The room was absolutely spacious, clean and comfortable. Front desk very helpful and friendly at all times. Location of the hotel is convenient and in a safe area; not too far from city centre. If there is one thing I was not very happy about, that was breakfast: from food selection to service. I found the selection a bit week for Mercure and Brazilian standards; also, the staff who greeted me in the morning didn't seem very friendly or helpful. Still, despite the small problems with breakfast, I recommend Mercure Manaus as it is an absolute amazing hotel to rest after a hot day exploring the city and/or the forest.

    Giovani, 2 night trip, Sep 12, 2019

    Verified guest review

  • 8.0.Very Good

    Comfortable hotel with large pleasant rooms. Friendly and helpful staff. Good restaurant. 5 mins walk to Shopping Mall, with many restaurants. Bad points. Not enough glasses in the room. Only one chair, so eating a meal for two delivered by room service was tricky. TV channels limited.

    3 night romance trip, Aug 9, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Front desk reception staff extremely helpful and cheerful. Very close to one of their main shopping centres.

    2 night romance trip, Jun 1, 2019

    Verified Ebookers guest review

  • 8.0.Very Good

    Boa estadia

    Hotel a um quarteirão e meio do Shopping Manauara e a um quarteirão de um mini supermercado 24h. Quarto grande, ar condicionado tipo split (necessita de pequena revisão). Equipe educada e muito prestativa. Café da manhã com muita fritura (pasteis, coxinhas, etc) e poucas opções regionais.

    Geraldo, 2 night trip, Oct 9, 2021

    Verified guest review

  • 10.0.Exceptional

    Excelente localização e serviços.

    Savio, 4 night trip, Aug 12, 2021

    Verified guest review

  • 10.0.Exceptional


    Hotel aconchegando, limpo e seguro.

    TECON, 3 night trip, Mar 4, 2021

    Verified guest review

  • 10.0.Exceptional

    Se não fosse pago ia ser orimo

    Cinthya A, 1 night family trip, Dec 31, 2020

    Verified guest review

  • 4.0.Fair

    Tendência a piorar

    Achei o hotel em decadencia, sem a higiene necessaria para um período de pandemia, extremamente úmido, o banheiro era pessimo (algumas coisas quebradas, mofadas). O enxoval estava com problemas e eles diziam que era por causa da lavanderia. Ofereceram toalhas que pareciam muito velhas, esgarçadas e algumas muito manchadas. A toalha de piso era horrível. Reclamei e não trocaram. Não tinha sabonete na pia para lavar mãos. Se desligava o ar condicionado, o teto e as paredes pingavam de tanta umidade. Não valia o preço que paguei.

    Samia, 4 night family trip, Dec 28, 2020

    Verified guest review

  • 8.0.Very Good

    Bom mas poderia ser melhor

    Hotel confortável, mas alguns pontos precisam ser melhorados. Como a área da piscina. Está um pouco abandonada. O café é bom, mas com pouca variedade. E cobram a mais para adicionar tucumã nos pratos. Achei isso ruim tendo em vista que é uma fruta regional e de fácil acesso aqui.

    Christian a p, 1 night trip, Dec 12, 2020

    Verified guest review

  • 4.0.Fair

    Experiência ruim

    Achei a parte da limpeza do quarto bem ruim! Toalhas e lençóis tem mau cheiro e são encardidos. Fiquei perplexa! A imagem da TV é muito muito ruim! No total, q experiência foi ruim. Não recomendo!

    Ana Paula, 5 night trip, Dec 4, 2020

    Verified guest review

See all 51 reviews