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AC Palacio Del Retiro, Autograph Collection, Madrid

5 stars
Calle de Alfonso XII, 14MadridMadrid28014Spain, 800-491-6126
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Excellent4.5 / 5
Location
Great location
Vibe
Awesome vibe
Service
Fantastic service
Amenities
Ordinary amenities
41See all 41 Hotels.com reviews
From 473 reviewsTripAdvisor Traveller Rating

AC Palacio Del Retiro, Autograph Collection, Madrid

Hotel Info: 866-539-8117

from $225
  • Superior Room
  • Single Room
  • Junior Suite
  • Deluxe Room
  • Standard Suite

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Other information

  • Smoke-free property

Also known as

  • AC Palacio Autograph Collection
  • AC Palacio Autograph Collection Hotel
  • AC Palacio Autograph Collection Hotel Retiro
  • AC Palacio Retiro Autograph Collection
  • AC Palacio Retiro Autograph Collection Hotel
  • Ac Palacio Del Retiro, Autograph Collection Hotel Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Parking is available nearby and costs EUR 38.72 per 24 hours

Rollaway beds are available for EUR 85 per night

Buffet breakfast is offered for an extra charge of EUR 31.32 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for EUR 13.20 per day (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms 5
  • Conference space size (feet) - 452
  • Conference space size (meters) - 42
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1908
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Bathtub only
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms and outdoor treatment areas. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

The Suite Bar - This tapas bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

AC Palacio Del Retiro, Autograph Collection, Madrid’s small print

Also known as

  • AC Palacio Autograph Collection
  • AC Palacio Autograph Collection Hotel
  • AC Palacio Autograph Collection Hotel Retiro
  • AC Palacio Retiro Autograph Collection
  • AC Palacio Retiro Autograph Collection Hotel
  • Ac Palacio Del Retiro, Autograph Collection Hotel Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Parking is available nearby and costs EUR 38.72 per 24 hours

Rollaway beds are available for EUR 85 per night

Buffet breakfast is offered for an extra charge of EUR 31.32 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for EUR 13.20 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 41 reviews

AC Palacio Del Retiro, Autograph Collection, Madrid
Outstanding5.0 / 5
Wonderful place
This is a gorgeous old building that has been completely updated. Near the Prada museum across from a park. Very nice location, upscale. Had a great massage in nice spa
2 night romance trip
AC Palacio Del Retiro, Autograph Collection, Madrid
Outstanding5.0 / 5
Great hotel, great location
Loved this hotel - would definitely stay here again.
3 night romance trip
AC Palacio Del Retiro, Autograph Collection, Madrid
Outstanding5.0 / 5
The hotel was well situated, staff extremely helpful and polite. I would recommend to friends.
4 night trip
AC Palacio Del Retiro, Autograph Collection, Madrid
Outstanding5.0 / 5
perfect location!
Some rooms are small as this was an old family palace which was adapted into a hotel. Small hotel, very friendly staff, excellent location. If you are looking for a HUGE hotel this is NOT what you want.
1 night family trip
AC Palacio Del Retiro, Autograph Collection, Madrid
Excellent4.0 / 5
Good choice in Retiro, expensive breakfast
We were satisfied with the hotel. The location is very charming, the staff was extremely attentious and helpful. The room service food was very good and the service very effective. We had several problems with our safe box and they were always promptly resolved. We did not like very much the bed and pillows (as a luxury hotel they could be better) and 29 Euros per person charged for breakfast is an insane amount, even though the food was very good. We have been to other 5 stars hotels in Spain and paid 16 Euros for wonderful breakfasts. We are not sure if we would choose again this hotel because of such pricing problem, considering that other options at Salamanca and Retiro regions offer a more competitive pricing on the meals and services.
5 night romance trip

See all reviews

AC Palacio Del Retiro, Autograph Collection, Madrid

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