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The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality

Overview of The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality

The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality

4-star property
Upmarket hotel in Knowsley with spa

8.4/10 Very good

971 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Non-smoking
  • Lounge area
  • Bathtub
  • Separate bedrooms
Map
Ribblers Lane, Knowsley, Liverpool, England, L34 9HA

Room options

About this area

What's nearby

  • In Knowsley
  • Anfield Road Stadium - 16 min drive
  • Cavern Club - 25 min drive
  • Liverpool ONE - 28 min drive
  • Beatles Story - 29 min drive
  • Albert Dock - 29 min drive

Getting around

  • Liverpool (LPL-John Lennon) - 30 min drive
  • Manchester Airport (MAN) - 34 min drive
  • Kirkby Station - 5 min drive
  • Old Roan Station - 6 min drive
  • Prescot Station - 7 min drive

Restaurants

  • The Copper Pot - 3 min drive
  • Starbucks - 4 min drive
  • Greggs - 5 min drive
  • Game Bird Hungry Horse - 6 min drive
  • The Lingmell Inn - 7 min drive

About this property

The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality

When visiting Liverpool, The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality is a great choice to consider. Guests can be pampered with deep-tissue massages at the spa. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 96 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • 24-hour room service

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Built in 2000
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English

Room amenities

Be entertained

  • Television
  • Digital TV channels
  • Films for purchase

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Housekeeping (on request)
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of GBP 10.00 for adults and GBP 5.00 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 20.00 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from November 21 2022 to January 1 2024 (dates subject to change):
  • Breakfast
  • Sauna
  • Spa
  • Spa/Beauty services
The property will be renovating from 21 November 2022 to 1 January 2024 (completion date subject to change). The following areas are affected:
  • Lobby
  • Parking area
  • Sauna
  • Spa
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Sunday, Wednesday, Thursday, Friday and Saturday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Children & extra beds

  • Rollaway beds are available for GBP 10.0 per night
  • Guests must contact this property in advance to reserve sofa beds

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the hot tub
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Suites Hotel Liverpool
Suites Liverpool
Suites Hotel
Suites Hotel Spa

Frequently asked questions

Does The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality offer free cancellation for a full refund?
Yes, The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality?
Sorry, pets aren't allowed.
Is parking offered on site at The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality?
Yes, there's free self parking.
What are the check-in and check-out times at The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 20.00 (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality?
No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (16-min drive) is nearby.
What is there to do at The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality and nearby?
The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality has a spa and a garden.
Are there restaurants at or near The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality?
Yes. Nearby restaurants include The Copper Pot (2 mi), Starbucks (2.6 mi) and Greggs (3 mi).

Reviews

8.4

Very good

8.5/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.1/10

Property conditions & facilities

6.9/10

Eco-friendliness

Reviews

2/10 Poor

Don’t stay at this hotel.
Extremely disappointed with this hotel and stay. Overpriced and in poor condition. Should have just stayed in the Holiday Inn Express opposite. No gym or pool open and the hotel rooms were freezing cold. My expectations were not met in the slightest. All in all a very poor hotel.
Colin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

david, 1-night trip
Verified Hotels.com guest review

4/10 Fair

George, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sonia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall stay
Really pleased with our stay, room was comfortable, clean and really nice, only downside was the ceiling in the bathroom was damaged which we notified reception of. Evening meal was really good reasonable prices, breakfast was ok, very minimal choice but was ok for us Still one of the best hotels we've stayed in and we will be visiting again
Sarah, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very average
Probably great in its prime but looking very tired and needing some TLC.
1-night family trip
Verified Hotels.com guest review

6/10 Good

The spa facilities was not open due to refurbishment this was the reason we choose this hotel we was not told prior to booking or at anytime after booking that the facilities was minimal
Nigel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Suites
Only the Suites part of the hotel open, spa closed. Dining room in a function room, limited menu and small portions.
MICHAEL, 3-night business trip
Verified Hotels.com guest review

6/10 Good

We were disappointed to learn only a week in advance of our stay that most of the hotel had been taken over by the Hone Office so it was not the experience we were expecting especially as we had stayed there twice previously.
Evelyn, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Lindsey, 1-night trip
Verified Hotels.com guest review