BSW - Erlebnishotel Festenburg
Mountain hotel in Clausthal-Zellerfeld with spa and indoor pool
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BSW - Erlebnishotel Festenburg
Photo gallery for BSW - Erlebnishotel Festenburg
Overview of BSW - Erlebnishotel Festenburg
Property highlights
- Pool
- Free breakfast
- Spa
- Pet-friendly
- Restaurant
- Connecting rooms available
Festenburg 3, Clausthal-Zellerfeld, 38678
Main amenities
- Daily housekeeping
- Restaurants and bar/lounge
- Full-service spa
- Indoor pool
- Ski storage
- Fitness centre
- Sauna
- Business centre
- 2 meeting rooms
- Terrace
- Garden
- Arcade/games room
For families
- Playground on site
- Connecting/adjoining rooms available
- Private bathroom
- Garden
- Terrace
- Daily housekeeping
Room options
View all photos for Comfort Single Room
Comfort Single Room
View all photos for Superior Single Room
Superior Single Room
View all photos for Superior Double Room
Superior Double Room
View all photos for Comfort Double Room
Comfort Double Room
About this area
What's nearby
- Harz National Park - 19 min drive
Getting around
Restaurants
- Harzgrill 66 - 7 min drive
- Museumsgaststätte - 7 min drive
- Steakhouse im Zellerfelder Hof - 8 min drive
- Croque Inn - 7 min drive
- Oberharzer Wilddieb - 8 min drive
About this property
BSW - Erlebnishotel Festenburg
Languages
English, German
Cleaning and safety practices
Social distancing
Social distancing measures in place
This information is provided by our partners.
At a glance
Hotel size
- 64 rooms
- Arranged over 4 floors
Arriving/Leaving
- Check-in time from 2:00 PM until 4:00 PM
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is 10:00 AM
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- The front desk is open daily from 8:00 AM - 4:00 PM
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
- To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
- If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets allowed (dogs only, 2 total)*
- Service animals welcome
- Specific rooms only, restrictions apply*
Parking
- Wheelchair-accessible parking on site
Other information
- Smoke-free property
Property amenities
Food and drink
- Restaurant
- Bar/lounge
- Barbecue grills
Travelling with children
- Mini golf
- Playground
- Children's games
- Toys
- Bed rails
What to do
- Beach volleyball
- Mini golf
- Hiking/biking trails
- Wildlife viewing
- Sledging
- Cave exploring nearby
- Boat tours nearby
- Cross-country skiing nearby
- Waterskiing nearby
- Zip-lining nearby
- Whale watching nearby
Working away
- Business centre
- 2 meeting rooms
Services
- Front desk (limited hours)
- Tour/ticket assistance
- Laundry facilities
- Luggage storage
- Pool loungers
- Ski storage
Facilities
- Safe-deposit box at front desk
- Garden
- Picnic area
- Terrace
- Library
- Fitness centre
- An indoor pool
- Arcade/games room
- Full-service spa
- Sauna
Accessibility
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Wheelchair-accessible
- Wheelchair-accessible parking
- Grab bar near toilet
Room amenities
Be entertained
- Flat-screen television
Home comfort
- Heating
Sleep well
- Hypo-allergenic bedding
- Blackout curtains
- Soundproofed rooms
- Bed sheets provided
Freshen up
- Private bathroom
- Rainfall shower heads
- Shower only
- Soap and shampoo
- Hairdryer
- Towels
- Toilet paper
Stay connected
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the city: EUR 2.79 per person, per night for adults; EUR 1.88 per night for guests aged 6-17 years old. This tax does not apply to children under 18 years of age.
Children & extra beds
- Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of EUR 6 per pet, per day
Pool, spa, & gym (if applicable)
- Pool access available from 7:30 AM to 8:00 PM
- Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
Social distancing measures are in place.
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on site.
This property accepts credit cards and cash.
Also known as
Bsw Erlebnishotel Festenburg
BSW - Erlebnishotel Festenburg Hotel
BSW - Erlebnishotel Festenburg Clausthal-Zellerfeld
BSW - Erlebnishotel Festenburg Hotel Clausthal-Zellerfeld
Frequently asked questions
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