Alexandre Hotel Gala

Photo gallery for Alexandre Hotel Gala

Primary image
2 outdoor pools
2 outdoor pools
2 outdoor pools
Terrace/patio

Overview of Alexandre Hotel Gala

Alexandre Hotel Gala

4.0 star property
4-star beachfront hotel with spa, near Siam Park

7.8/10 Good

148 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $132
Price available on 8/16/2022
Map
Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Tenerife, 38660
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Health club
  • Self parking
  • Children's pool
  • Spa tub
  • Pool bar
  • Room service
  • Massage/treatment rooms
For families
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Siam Park - 15 min walk
  • Fanabe Beach - 36 min walk
  • Playa de las Américas - 3 min drive
  • Las Vistas Beach - 4 min drive
  • Puerto Colon Marina - 9 min drive
  • Los Cristianos Beach - 6 min drive
  • El Duque Beach - 12 min drive
  • La Tejita Beach - 24 min drive

Getting around

  • Tenerife South Airport (TFS) - 19 min drive
  • La Gomera (GMZ) - 115 min drive

About this property

Alexandre Hotel Gala

Alexandre Hotel Gala puts you within a 15-minute drive of Siam Park and Fanabe Beach. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or hydrotherapy. Other highlights at this upscale hotel include 2 outdoor pools, a poolside bar, and a health club. Fellow travelers like the helpful staff.

All inclusive

All-inclusive room rates at Alexandre Hotel Gala are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Dutch, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 308 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from noon - midnight
  • Express check-in/out
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a negative PCR COVID-19 test result

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a negative PCR COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in
  • Guests age 6 and older are required to provide documentation of recent travel history (such as showing passport immigration stamps) and a complete a health declaration (PCR screening for COVID-19, issued within 72 hours before arrival in the Canary Islands) during check-in. Residents of the Canary Islands and guests that have stayed within the Canary Islands for 14 days prior to check-in are exempt from this requirement.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (EUR 10 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • On the beach
  • Fitness classes
  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting room
  • Conference center (323 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms

Accessibility

  • Elevator
  • In-room accessibility

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Single sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at Alexandre Hotel Gala are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)
  • Safes in guestrooms can be used for EUR 2.10 per day

Parking

  • Covered self parking costs EUR 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a negative PCR COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Gala Hotel Tenerife
Gala Tenerife
Gala Tenerife Arona
Gala Tenerife Hotel
Hotel Gala Tenerife
Hotel Gala Tenerife Arona
Tenerife Gala Hotel
Tenerife Hotel Gala
Hotel Gala Tenerife
Alexandre Hotel Gala Hotel
Alexandre Hotel Gala Arona
Alexandre Hotel Gala Hotel Arona

Frequently asked questions

Overall score and ratings

7.8

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.1/10

Property conditions & facilities

7.2/10

Eco-friendliness

6/10 Good

Steven, 10-night trip
Verified Expedia guest review

8/10 Very Good

3-night family trip
Verified Hotels.com guest review

6/10 Good

Was amazed you have to pay to use the safe in the room. Pool Towels are available but you have to pay each time you changed them. Had to argue with reception to change room after the room we was given DID NOT have a pool view, when we had booked and payed for a room with a pool view.
David, 17-night romance trip
Verified Expedia guest review

6/10 Good

The lady in reception on 04/02/2022 around 7-8pm was nice,freandly and help me with my request,the man same day/time wasnt nice. Cleaners was good too. The restaurant cheff was very,very rood. One time he cooked chicken breast to my child abd chicken was row.i ask him can he cooked more and he wasnt happy.Next time pancakes was black over coocked my husband took them and live it on another side and took normal pancakes and kichen chef told my husband “is not normal to to that” thats mean im paying monney for the food and we have to eat what he give us????? Every morming same good.
Vainora, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable bed, clean room, nice terrace by the room. A little noisy until 11pm/midnight, as we were by the bar. Great pool, jacuzzi, and view of the sea. Peaceful terrace with plenty of beds (in January). Breakfast was excellent, and dinner was lovely but not quite as good as the breakfast in terms of quality. Great value for money overall for half board. Friendly and helpful staff. Gym weights equipment fairly good but not maintained well, and cardio old and broken. We were not notified that the indoor pool and spa would be closed when booking (for maintenance), which was very disappointing as it was the reason we chose between two hotels. This was the only downside. The hotel need to update their description, as we were worried about the note saying we needed a PCR, despite this not matching the Canary Islands guidance. We didn't see this until we were boarding and checking the app for directions, and had a very panicked flight.
Madeleine, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Mirko, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Just returned from a weeks stay in Tenerife at Hotel Gala. The hotel was clean and our Club Alexandre room was well equipped. We were staying on an all inclusive rate and the food in the hotel was enjoyable. I prefer to eat fresh salads and Spanish style dishes and there was always a good selection of meat and seafood dishes to my and my wife's taste on offer. Drinks are only served by staff members, upon presentation of your room key, so bar service could be slow at times, but this never impacted massively upon our holiday. The pool and sunlounger deck was clean and tidy. Not a huge amount of sunbeds but this may be a covid/social distancing related issue. Really enjoyed our holiday and would likely return to this hotel in future.
Graeme, 7-night romance trip
Verified Expedia guest review

6/10 Good

Nice decor, great location, terrible kids entertainment, actually none. Poor breakfast
Laura, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Good hotel with nice pool
Enjoyed our stay here, room we got was renovated and comfortable. Hotel food was basic so we usually ate outside. The hotel doesn’t offer irons either, so make sure to iron your clothes before or you’ll be stuck paying ridiculous prices per item of clothing to be ironed.
Maitiu, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Amazing
4-night family trip
Verified Hotels.com guest review