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ibis Rotorua

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Exterior
Twin Room, 2 Double Beds, Lake View | Hypo-allergenic bedding, down duvets, desk, blackout curtains
Hypo-allergenic bedding, down duvets, desk, blackout curtains
Hypo-allergenic bedding, down duvets, desk, blackout curtains
Hypo-allergenic bedding, down duvets, desk, blackout curtains

Overview of ibis Rotorua

UNESCO Sustainable Travel Pledge

ibis Rotorua

3.5 star property
City centre hotel in Rotorua

8.4/10 Very good

981 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Internet access
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Connecting rooms available
Map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
Main amenities
  • Daily housekeeping
  • WiFi in the lobby
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Newspapers in lobby (surcharge)
For families
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Heart of Rotorua

Getting around

  • Rotorua (ROT-Rotorua Regional) - 15 min drive

Restaurants

  • Brew - 2 min walk
  • Atticus Finch - 2 min walk
  • Indian Star - 3 min walk
  • Kiaora Japan - 4 min walk
  • Terrace kitchen - 4 min walk

About this property

ibis Rotorua

When visiting Rotorua, ibis Rotorua is a great choice to consider. Free self-parking is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and segway hire/tours. Fellow travellers like the location and overall comfort.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Malay, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Contactless room service is available.

Safety measures

Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 145 rooms

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Free off-site parking nearby

Other information

  • Smoke-free property

Property amenities

What to do

  • Access to nearby indoor pool
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway hire/tours nearby
  • Zip-lining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • Hindi
  • Japanese
  • Malay
  • Spanish
  • Thai

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for NZD 10.00 per 24-hour period (rates may vary)
  • WiFi is available in public areas for NZD 10.00 per day (rates may vary)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

A shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.

This property accepts major credit cards. Cash is not accepted.

Also known as

ibis Rotorua Hotel
ibis Rotorua
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Rotorua
Ibis Rotorua Hotel Rotorua

Frequently asked questions

Does ibis Rotorua offer free cancellation for a full refund?
Yes, ibis Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at ibis Rotorua?
As of 2 December 2022, prices found for a 1-night stay for 2 adults at ibis Rotorua on 10 December 2022 start from €96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at ibis Rotorua?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at ibis Rotorua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ibis Rotorua?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at ibis Rotorua?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at ibis Rotorua and nearby?
Have fun with nearby activities such as hiking, mountain biking and zip-lining. Additional recreation nearby includes segway hire. Ibis Rotorua also has access to a nearby indoor pool.
Are there restaurants at or near ibis Rotorua?
Yes. Nearby restaurants include Kiaora Japan (4-min walk), Terrace kitchen (4-min walk) and El Mexicano Zapata (4-min walk).
What's the area around ibis Rotorua like?
Ibis Rotorua is in the heart of Rotorua, a short 2-minute walk from Eat Street and 6 minutes' walk from Kuirau Park. Travellers say that the area is walkable and good for shopping.

Overall score and ratings

8.4

Very good

8.5/10

Cleanliness

8.3/10

Staff & service

7.1/10

Amenities

7.7/10

Property conditions & facilities

7.7/10

Eco-friendliness

2/10 Poor

We will never stay there again
Sandra, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kerry, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Location. Views Staff seemed a little under trained No meals available on site
CRAIG, 3-night trip
Verified Wotif guest review

8/10 Very good

Close to the lake and city centre.
KALUKUMARA, 1-night trip
Verified Expedia guest review

8/10 Very good

Was strange to see the restaurant closed but understandably given the times we’ve experienced. Was good to see a lot of cars meaning the visitor numbers are increasing again. Room was tidy & clean.
JANE, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Holly, 1-night trip
Verified Expedia guest review

4/10 Fair

Lance, 1-night trip
Verified Hotels.com guest review

6/10 Good

Our room wasnt exactly as we expected. Our booking was for king room with city views but all we had was a carpark view. Restaurant and bar wasn't operating.
Ang, 1-night romance trip
Verified Lastminute guest review

8/10 Very good

Toilet and basin was not clean.The place shows some wear
Pieter, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Overall a good stay. Friendly and helpful check in staff
David, 1-night trip
Verified Hotels.com guest review