GR Solaris Cancun & Spa - All Inclusive

Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Primary image
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Overview of GR Solaris Cancun & Spa - All Inclusive

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GR Solaris Cancun & Spa - All Inclusive

4.0 star property
All-inclusive beachfront property with pool bar, near Delfines Beach

8.0/10 Very Good

2,395 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
Main amenities
  • Daily housekeeping
  • Marina
  • On the beach
  • 4 restaurants and 3 bars/lounges
  • 3 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Health club
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Zona Hotelera
  • El Rey Ruins - 6 min walk
  • Delfines Beach - 6 min walk
  • Costa Occidental de Isla Mujeres National Park - 19 min walk
  • Maya Cancun Museum - 29 min walk
  • Aquaworld - 42 min walk
  • Ballenas Beach - 5 min drive
  • Ventura Park Cancun - 6 min drive
  • Marlin Beach - 7 min drive
  • Cancún Underwater Museum (Punta Nizuc) - 7 min drive
  • Tequila Museum - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive
  • Airport shuttle (surcharge)

About this property

GR Solaris Cancun & Spa - All Inclusive

At GR Solaris Cancun & Spa - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be within a 10-minute walk of Delfines Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, reflexology, and mani/pedis. Cafe Solaris, one of 4 restaurants, offers garden views and serves breakfast. Other highlights at this upscale property include 3 bars/lounges, a marina, and a free kid's club. The helpful staff and bar get good marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Climbing wall
Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
On-site PCR COVID-19 testing is available for a MXN 2200 fee, and antigen/rapid COVID-19 testing is available for a MXN 330 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 306 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • This property does not allow early check-in.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Lifeguard on site

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Kayaking
  • Personal watercraft (motorized)
  • Shopping
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 3 outdoor pools
  • Spa services
  • Marina
  • Spa tub
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Climbing wall
Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology.

Dining

Cafe Solaris - Overlooking the pool and garden, this restaurant serves breakfast only. A children's menu is available.
Marco Polo - Overlooking the pool, this fine-dining restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Rosmarinus - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch only. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Deli - This delicatessen is located by the pool and specializes in international cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

On-site PCR COVID-19 testing is available for a MXN 2200 fee, and antigen/rapid COVID-19 testing is available for a MXN 330 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

Also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.9/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Very Good

Stay at GR Solaris Cancun
The stay was comfortable and enjoyable. Lot of activities by the pool. The food was of mediocre quality. The beach was not well maintained, lot of weed flushed by the tide.
Saiprasad, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

My experience was amazing,I love it the works are very dedicated.
4-night family trip
Verified Hotels.com guest review

4/10 Fair

Nelson, 2-night trip
Verified Hotels.com guest review

6/10 Good

Beware! They purposely look for ways to add additional charges upon checking in! They never offered wifi password! They are very sneaky about many things at this hotel! Do not recommend!
Marisol, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

First of all, when arrived I was charged extra for kids. Even though oir booking says kids stay free with paying adult, well False advertising! I paid $60 extra per child. Second, My daughters cell phone was stolen from someone there I am tracing cell phone and it says its there at the hotel but apparentely Nobody knows where it is at. And Last My MK glases were also stolen from my room, from its case. and didnt realise it til I arrived back home(US)
Lucia, 3-night family trip
Verified Hotels.com guest review

6/10 Good

The staff was amazing! Everyone was friendly and eager to assist. The beach was very small, not what I expected and the waves were extremely rough, lots of seaweed that could have been cleaned up. The hotel itself was clean and housekeeping did a great job of cleaning the rooms spotless. Mini bar was 2 small beers, 2 bottled waters which you can only get in the room nowhere else on resort. The food was not good at all. Did not eat some nights. If the food was better, pool opened later, and more entertainment/parties would've been better. But there is a bus that brings u to the club/shopping which is convenient.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Birthday trip
The room was amazing and the service was excellent, the only issue I had was the Wi-Fi but other than that this resort was amazing!
Amanda, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Anthony, 4-night trip
Verified Hotels.com guest review

6/10 Good

Cancun
The service was very good. Very nice working staff and helpful. I was very upset with the counter staff while checking in who tried to charge me more for two kids stating that kids 12 and above are considered adults. I already paid $3,000 thousand and they charged me an additional thousand which I had to contact Hotels.com and dispute. That upset me very much. The hotel was average but the kids enjoyed it.
konrad, 7-night family trip
Verified Hotels.com guest review