Does GR Solaris Cancun & Spa - All Inclusive offer free cancellation for a full refund?

Yes, GR Solaris Cancun & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at GR Solaris Cancun & Spa - All Inclusive?

This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.

Is there a pool at GR Solaris Cancun & Spa - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Is parking offered on site at GR Solaris Cancun & Spa - All Inclusive?

Yes, there's free self and valet parking. Parking spots may be limited.

Is airport shuttle service offered by GR Solaris Cancun & Spa - All Inclusive?

Yes, an airport shuttle is available.

What are the check-in and check-out times at GR Solaris Cancun & Spa - All Inclusive?

You can check in from 3:00 PM - 11:30 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an onsite casino at GR Solaris Cancun & Spa - All Inclusive?

No, this property doesn't have a casino, but PlayCity Casino (20-min drive) and Royal Yak Casino and Sports Book (21-min drive) are both nearby.

What is there to do at GR Solaris Cancun & Spa - All Inclusive and nearby?

Have fun with onsite activities like kayaking, volleyball, and beach yoga. Additional recreation onsite includes aerobics, Pilates, and yoga. Relax in the spa tub or enjoy the use of other amenities, which include 3 outdoor pools and 3 bars. GR Solaris Cancun & Spa - All Inclusive also has a steam room and spa services, as well as a garden.

Are there restaurants at or near GR Solaris Cancun & Spa - All Inclusive?

Yes, there are 4 onsite restaurants, featuring international cuisine, garden views, and poolside dining. Nearby restaurants include Navios (13-min walk), Xkat-ik (2.6 mi), and Da Vinci (2.7 mi).

Does GR Solaris Cancun & Spa - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around GR Solaris Cancun & Spa - All Inclusive like?

GR Solaris Cancun & Spa - All Inclusive is located on the waterfront in Zona Hotelera, a short 6-minute walk from El Rey Ruins and 6 minutes' walk from Delfines Beach. Travelers say this property is in a good location.

Book GR Solaris Cancun & Spa - All Inclusive in Cancun

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On the beach, sun loungers, beach umbrellas, beach towels

3 outdoor pools, pool umbrellas, sun loungers

VIP Access

All-inclusive beachfront property with pool bar, near Delfines Beach

8.0/10 Very Good

2,395 verified Hotels.com guest reviews

Property highlights

Free parking
Pool
Free WiFi
Airport transfer
Gym
Air conditioning

Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500

Main amenities

Daily housekeeping
Marina
On the beach
4 restaurants and 3 bars/lounges
3 outdoor pools
Free children's club
Free supervised childcare
Health club
Steam room
Beach umbrellas
Beach sun loungers
Beach towels

For families

Free cribs/infant beds
Babysitting (surcharge)
Children's pool
Playground on site
Children's club (free)
Private bathroom

Cleaning & Safety

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment
Social distancing

Choose dates to view prices

About this area

What's nearby

In Zona Hotelera
El Rey Ruins - 6 min walk
Delfines Beach - 6 min walk
Costa Occidental de Isla Mujeres National Park - 19 min walk
Maya Cancun Museum - 29 min walk
Aquaworld - 42 min walk
Ballenas Beach - 5 min drive
Ventura Park Cancun - 6 min drive
Marlin Beach - 7 min drive
Cancún Underwater Museum (Punta Nizuc) - 7 min drive
Tequila Museum - 8 min drive

Getting around

Cancun Intl. Airport (CUN) - 13 min drive
Airport shuttle (surcharge)

About this property

GR Solaris Cancun & Spa - All Inclusive

At GR Solaris Cancun & Spa - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be within a 10-minute walk of Delfines Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, reflexology, and mani/pedis. Cafe Solaris, one of 4 restaurants, offers garden views and serves breakfast. Other highlights at this upscale property include 3 bars/lounges, a marina, and a free kid's club. The helpful staff and bar get good marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Climbing wall

Fitness facilities

Kids club

Lessons/classes/games

Aerobics

Cooking

Dancing

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Onsite live performances

Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Property is disinfected with electrostatic spray

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Guest accommodations are sealed after cleaning

Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Social distancing measures in place

Contactless room service is available

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Gloves available

Hand sanitizer provided

Enhanced food service safety measures are in place

Individually-wrapped food options available through room service

On-site PCR COVID-19 testing is available for a MXN 2200 fee, and antigen/rapid COVID-19 testing is available for a MXN 330 fee; reservations required for on-site testing

This information is provided by our partners.

At a glance

Hotel size

306 rooms
Arranged over 7 floors

Arriving/Leaving

Check-in time from 3:00 PM - 11:30 PM
Express check-in/out
Minimum check-in age - 18
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Required at check-in

Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Babysitting*
Free supervised childcare
Free children's club

Pets

Pets not allowed

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
Onsite parking limited

Transfers

Airport shuttle (available 24 hours)*

Other information

Designated smoking areas

Property amenities

Food and drink

4 restaurants
3 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli

Taking the kids

Free children's club
Children's pool
Playground
Free supervised childcare/activities
Children's menu
Lifeguard on site

What to do

On the beach
Beach yoga
Fitness classes
Pilates classes
Beach volleyball
Kayaking
Personal watercraft (motorized)
Shopping
Golfing nearby
Parasailing nearby
Scuba diving nearby

Working away

Business center
Meeting rooms

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas

Facilities

1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Health club
3 outdoor pools
Spa services
Marina
Spa tub
Steam room

Accessibility

Elevator
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking

Languages spoken

English
Spanish

Room amenities

Be entertained

LED television
Cable TV channels

Home comfort

Air conditioning (climate-controlled)
Stocked minibar (select free items)
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout drapes/curtains
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided

What to enjoy

Balcony

Freshen up

Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer

Stay connected

Desk
Free WiFi
Phone

Food and drink

Free bottled water

Daily housekeeping
In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Climbing wall

Fitness facilities

Kids club

Lessons/classes/games

Aerobics

Cooking

Dancing

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Onsite live performances

Theme parties

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology.

Dining

Cafe Solaris - Overlooking the pool and garden, this restaurant serves breakfast only. A children's menu is available.

Marco Polo - Overlooking the pool, this fine-dining restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.

Rosmarinus - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch only. A children's menu is available. Open daily.

Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. Open select days.

Deli - This delicatessen is located by the pool and specializes in international cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

A tax is imposed by the city: MXN 28.87 per accommodation, per night

Optional extras

Airport shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:

In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

On-site PCR COVID-19 testing is available for a MXN 2200 fee, and antigen/rapid COVID-19 testing is available for a MXN 330 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

The hotel advises that room view requests made during booking are subject to availability at check-in.

All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

Also known as

GR Cancun

GR Solaris

GR Solaris All Inclusive

GR Solaris All Inclusive Cancun

GR Solaris Cancun

GR Solaris Cancun All Inclusive

Solaris Cancun All Inclusive

Solaris Cancun GR

Solaris GR

Solaris GR Cancun

Gr Solaris Cancun & Spa

Gr Solaris Cancun Hotel Cancun

Gr Solaris Cancun Mexico

Gr Solaris Hotel Cancun

Grand Royal Solaris Cancun

Grand Solaris Cancun

Solaris Cancun

GR Solaris All Inclusive All-inclusive property

GR Solaris Cancun Spa All Inclusive

GR Solaris Cancun & Spa - All Inclusive Cancun

GR Solaris Cancun & Spa - All Inclusive All-inclusive property

Frequently asked questions

8.0

Very Good

8.9/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Write a review

8/10 Very Good

Jun 28, 2022

Stay at GR Solaris Cancun

The stay was comfortable and enjoyable. Lot of activities by the pool. The food was of mediocre quality. The beach was not well maintained, lot of weed flushed by the tide.