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GR Solaris Cancun & Spa - All Inclusive

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Exterior
Property entrance
Deluxe Room, Lagoon View Free Wi-Fi | View from room
3 bars/lounges, swim-up bar, poolside bar
Lobby

Overview of GR Solaris Cancun & Spa - All Inclusive

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GR Solaris Cancun & Spa - All Inclusive

4.0 star property
All-inclusive beachfront property with pool bar, near Iberostar Cancun Golf Course
7.8 out of 10 Good
7.8/10 Good

2,542 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
Main amenities
  • Daily housekeeping
  • Marina
  • On the beach
  • 4 restaurants and 3 bars/lounges
  • 3 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Health club
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Iberostar Cancun Golf Course - 6 min walk
  • Delfines Beach - 9 min walk
  • El Rey Ruins - 4 min drive
  • Aquaworld - 6 min drive
  • Ventura Park Cancun - 6 min drive
  • Riviera Cancun Golf Resort - 8 min drive
  • La Isla Shopping Mall - 8 min drive
  • Chac Mool Beach - 16 min drive
  • Forum Beach - 17 min drive
  • Cancun Convention Center - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • Zai - 2 min walk
  • Azvl - 15 min walk
  • Spice - 2 min walk
  • Capers - 2 min walk
  • Km 19.5 - 19 min walk
Map

About this property

GR Solaris Cancun & Spa - All Inclusive

At GR Solaris Cancun & Spa - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be within a 10-minute walk of Delfines Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, reflexology, and mani/pedis. Cafe Solaris, one of 4 restaurants, offers garden views and serves breakfast. Other highlights at this upscale property include 3 bars/lounges, a marina, and a free kid's club. The helpful staff and bar get good marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 306 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • This property does not allow early check-in.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Lifeguard on site

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Kayaking
  • Shopping
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 3 outdoor pools
  • Spa services
  • Marina
  • Spa tub
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Banquet hall

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology.

Dining

Cafe Solaris - Overlooking the pool and garden, this coffee shop serves breakfast only. A children's menu is available.
Marco Polo - Overlooking the pool, this fine-dining restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Rosmarinus - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch only. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Deli - This delicatessen is located by the pool and specializes in international cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 79.88 per accommodation, per night

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

Also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

Frequently asked questions

Does GR Solaris Cancun & Spa - All Inclusive offer free cancellation for a full refund?
Yes, GR Solaris Cancun & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at GR Solaris Cancun & Spa - All Inclusive?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at GR Solaris Cancun & Spa - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at GR Solaris Cancun & Spa - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at GR Solaris Cancun & Spa - All Inclusive?
Yes, there's free self and valet parking. Parking spots may be limited.
What are the check-in and check-out times at GR Solaris Cancun & Spa - All Inclusive?
You can check in from 3:00 PM - 11:30 PM. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at GR Solaris Cancun & Spa - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (20-min drive) and Royal Yak Casino and Sports Book (21-min drive) are both nearby.
What is there to do at GR Solaris Cancun & Spa - All Inclusive and nearby?
Have fun with onsite activities like kayaking, volleyball, and beach yoga. Additional recreation onsite includes aerobics, Pilates, and yoga. Relax in the spa tub or enjoy the use of other amenities, which include 3 outdoor pools and 3 bars. GR Solaris Cancun & Spa - All Inclusive also has a steam room and spa services, as well as a garden.
Are there restaurants at or near GR Solaris Cancun & Spa - All Inclusive?
Yes, there are 4 onsite restaurants, featuring international cuisine, garden views, and poolside dining.
Does GR Solaris Cancun & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around GR Solaris Cancun & Spa - All Inclusive like?
GR Solaris Cancun & Spa - All Inclusive is located on the waterfront in Zona Hotelera, a short 6-minute walk from Iberostar Cancun Golf Course and 9 minutes' walk from Delfines Beach. Travelers say this property is in a good location.

Reviews

7.8

Good

8.9/10

Cleanliness

8.6/10

Staff & service

7.9/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Very Good

Awesome choice
GR Solaris is a very nice hotel and satisfied all my needs for our girls weekend getaway! There's several pools, all cleaned and kept up to date with lots of chairs and umbrellas. This is a beach front resort so I took full enjoyment is walking a few steps to the beach. My only complaint wouls be to have a seafood option at the poolside buffet. The main buffets are loaded with food options! Thank you
chantelle, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hollie, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Kayla, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing family vacation
This was one of the best places I have stayed at. Staff were very helpful and friendly. Highly recommend this resort.
Sonya, 5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Unfriendly and impatient front desk staff and for unknown reason the umbrella not provided in the last day of stay
Yan, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

Check your bill and have a copy of your reservatio
We have stayed at the resort before and had a great experience. This time was not. When we checked in, they said that the reservation was only for one and I would need to pay $179 for the second person (they charged my card $294). Oops her bad, it was really $776 and they credited the $294. This is a nice hotel, but not worth $500 a night. We tried to order room service and the phones were out. I went to the front desk try to order the room service and to talk to a manager about the charge and was told the front desk staff would handle my problem and their answer was “sorry”. Over an hour later I went back down to see where the food was. They took the order again. We finally got our food. The next morning, I insisted on speaking with a manager and showed him where the terms on my reservation said that the base price was for 2 people and that if I had an additional person it was $124. He finally refunded my $776, so in the end I did not pay over my reservation amount. We had massages that we were told would be $160, but at checkout they charged $200. When I inquired, they said that the person we got the reservation with was wrong and again “sorry”. I wonder how many people don’t check their bill? I don’t go on vacation to be gouged when I am checking in with nowhere else to stay or when I am checking out on the way to the airport. I will NEVER stay at this property again.
Kristine, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful, friendly - perfect!
Julie, 6-night family trip
Verified Expedia guest review

8/10 Very Good

The staff was super friendly and the hotel had a really nice vibe. I loved the view from my room. They make transportation super easy and you can book most of the activities at the hotel. I’ll be back!
Alimatou, 6-night trip with friends
Verified Expedia guest review

2/10 Poor

Please do not stay here please your vacation will be ruined. We got food poising the second day there me and my wife missed out on multiple excursions and our money was taken. Our room was not cleaned for 3 days. Room service can’t bring you water housekeeping has to but they won’t I had to stand in lobby and demand towels and water bottles not moving until I get them ( we had to buy drinks at gift shop ). The staff has zero empathy and are just dead inside not one smile in that place which is no surprise with how management is. Please again don’t ruin your hard earned vacation by going here.
Richard William, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Not wheelchair accessable enough, doors to narrow, ramps to steep. Staff helped with both. But we had small wheelchair, so we could go places, bar ramps were way to steep even with smaller chair i had to order sbd deluver all mai bar drinks, which wee great. Food was good service e cellent. Clean !!!!!! We were very happy with out stsy, will return when wheelchair room is available ( changed this on us at last minute) made reservationscto restyraunts difficult, but we ate at a nice resturaunt every night. Even the brazilian bbq the mabager arranged. I ate everything. They jept to hubbys allergies wit presicion. 5 stars when rampsxare lowered anc doors are easier to manage. Loved staff and courtesy. No hidden fees. 5 wo derful days.
Danney, 5-night romance trip
Verified Expedia guest review