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All properties in Puerto de la Cruz, Canary Islands, Spain
1 room, 2 adults

H10 Tenerife Playa

4-star4 stars
Great for families

Good to know

  • Children's pool
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
Avenida Colon, 12, Puerto de la Cruz, Tenerife, 38400, Spain

Upscale beach hotel with pool bar, near Lago Martianez Swimming Pools
  • Free WiFi
  • Great for families

    Good to know

    • Children's pool
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Canary Islands may have restrictions in place due to COVID-19. Find out more

  • Location, views, and beautiful pool areas. Professional and friendly service. You Sep 13, 2019
  • The hotel is in great location. The road at the front of the hotel has been closed down…May 20, 2019

H10 Tenerife Playa

from $106
  • Double Room, Balcony
  • Double Room Single Use, Balcony
  • Double Room Single Use, Balcony, Sea View
  • Double Room, Balcony, Sea View
  • Basic Double Room (No Balcony)
  • Basic Single Room (No Balcony)
  • Double Room, Balcony (2 adults and 1 child)
  • Double Room, Balcony (3 adults)
  • Double Room, Balcony, Sea View (2 adults and 1 child)
  • Double Room, Balcony, Sea View (3 adultos)
  • Room, Balcony (Privilege)

What’s around H10 Tenerife Playa

Landmarks

  • Heart of Puerto de la Cruz
  • Lago Martianez Swimming Pools - 2 min walk
  • Loro Park - 39 min walk
  • Plaza del Charco - 11 min walk
  • Taoro Park - 18 min walk
  • Garden Beach - 23 min walk
  • Casino Puerto de la Cruz - 2 min walk
  • San Telmo Promenade - 4 min walk

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 30 min drive
  • Tenerife South Airport (TFS) - 68 min drive

At a glance

Key facts

Hotel size

  • This hotel has 324 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Canary Islands may have restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No onsite parking

  • Street parking available

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Playground on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Conference space size (meters) - 139
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace
Accessibility
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish
  • Swedish

In the room

Home comforts
  • Air conditioning
  • Minibar
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at H10 Tenerife Playa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

Restaurante El Drago - Overlooking the ocean, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Bar Tinerfe - Onsite bar. Open daily.

Restaurante El Lagar - This poolside restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

H10 Tenerife Playa’s small print

Also known as

  • H10 Playa Tenerife
  • Tenerife Playa H10
  • H10 Tenerife Playa Hotel
  • H10 Tenerife Playa Puerto de la Cruz
  • H10 Tenerife Playa Hotel Puerto de la Cruz
  • H10 Tenerife Playa
  • H10 Tenerife Playa Hotel
  • H10 Tenerife Playa Hotel Puerto de la Cruz
  • H10 Tenerife Playa Puerto de la Cruz
  • Playa Tenerife
  • Tenerife H10
  • Tenerife H10 Playa
  • Tenerife Playa

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests must contact this property in advance to reserve cribs/infant beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Day gala dinner fee for stays on 25 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for H10 Tenerife Playa

  • Does H10 Tenerife Playa offer free cancellation for a full refund?
    Yes, H10 Tenerife Playa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at H10 Tenerife Playa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at H10 Tenerife Playa?
    Sorry, there's no onsite parking at H10 Tenerife Playa.
  • Is there a pool at H10 Tenerife Playa?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at H10 Tenerife Playa?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at H10 Tenerife Playa?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Are there restaurants at or near H10 Tenerife Playa?
    Yes, there are 2 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and ocean views. Nearby restaurants include Beatle Rock (4-min walk), La Muralla (5-min walk), and Royal (5-min walk).
  • Is there an onsite casino at H10 Tenerife Playa?
    No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (2-min walk) is nearby.
  • What is there to do at H10 Tenerife Playa and nearby?
    Have fun with activities like cycling, water skiing, and windsurfing, and practice your swing at the nearby golf course. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a sauna and a Turkish bath. H10 Tenerife Playa also has a garden.

Recent reviews

Very Good 8.2 From 105 reviews

Exceptional 10.0
We came here for my sisters birthday trip. Michaela (atención al Cliente) and Ventura (maitre) made our stay so memorable by coordinating a special birthday dinner. They are so kind and provided us with outstanding service. The hotel is beautiful with beautiful views of the beach and Lago de martienez. The breakfast buffet is excellent and the evening shows were very entertaining. The pools were lovely and one of them is heated. Location is great and within walking distance of many restaurants. Would definitely stay here again.
us3 night family trip
Good 6.0
Not suitable for young couples
We have originally booked 2 nights with privilege option at this hotel but cancelled the second one because we were disappointed. Ok, the good things: room was clean, had a nice ocean view and location very convenient. However, the lady at check-in was rushing us saying she had to go the bathroom, there seemed to be drinks upon arrival, there was champagne on her desk but she didn`t bother to offer us any. Hotel doesn`t have parking they will send you at the 'shopping center' which is 500m away and costs 20EUR per day. Privilege means that you can sit on the terrace for breakfast, there`s another 'privilege' area but we didn`t get to see it because it closes 10 pm and we were busy finding parking for the night as we got back late from Teide. Basically nothing happens after 10pm, we almost missed dinner as well because of that.
Mihaela, us1 night romance trip
Exceptional 10.0
The hotel is centrally located in Puerto de la Cruz , on the water front . My room was large, clean , with great view on the ocean . Lots of shops and restaurants around, grocery store 5 min walk , bus station about 15 min walk . Breakfast was great , lots of choices , Wi-Fi very good , definitely recommend it
Reem, us3 night trip
Fair 4.0
Let's start with good points, will be short: - comfy beds, cleaners are good, one of the small pool is heated, location is very good Bad, mainly subjective, please note that: - hotel is a 'brainwashing' one, they welcome you with temperature checking, the lift has 'traffic light system' to condition you to make you familiar with it, they use it to let you know when the restaurant is less busy - food is horrid, I tried breakfast only once, dry, no fresh veggies, some half-fresh fruits, a basically small rounded table with everything on it and on that small area 5-6 restricted direction how to step close to the food preventing you to really see what is on the table and annoying to the score. - in the lift the other entertaining is the techno-world advertising, get used to with AI and how good is to be a female astronaut among others. - you have to wait minutes to the lift as they are small and you are not allowed to use it outside of your 'bubble' despite of wearing masks are compulsory - the hotel is very 'smart', for the key (card) put in the slot the TV turns in to be sure you can't miss the fresh propaganda, everything is smart, if you are EMF sensitive (I am) it's a hell. - there is absolutely no privacy on the balconies, you can see each other, if someone peeps one can see you in your bed from one direction. In past I shall ban this hotel-chain and this is because of being so 'smart' and so eager to push the brainwashing agenda.
Helga, gb10 night trip
Poor 2.0
Didn’t end up going due to cancelled flights. Hotel refuses to refund me/waiver the hotel. Ebookers still haven’t refunded an Atol protected journey. Won’t be booking with the Hotel again or ebookers
gb8 night romance trip
Exceptional 10.0
Good location . Very clean. Friendly staff. Good food. Nice pool.
gb1 night romance trip
Very Good 8.0
The hotel well situated ...very clean..we had problem with shower door which was soon dealt with but no information on phone for reception!!!had to go down to reception...Buffet breakfast good choice clean stylish room comfortable bed.
JILL, gb2 night trip
Exceptional 10.0
The staff are all very friendly and helpful. The entertainment certainly helps the holiday run smoothly. The position of the hotel is the best you could ask for being on the sea front with a relatively level area along the front. No bad points to mention, only if you were very picky could you not enjoy it here.
gb14 night romance trip
Exceptional 10.0
A Lovely hotel
Peter, gb3 night trip
Very Good 8.0
We had booked a balcony room which we didn't get,despite an email from the management promising to contact us none was made. We had previously stayed at this hotel and we were disappointed this time,we didn't like the two tier system introduced by The Privilege club!! We did however enjoy the food and staff were excellent,the hotel is in an ideal position in the resort
gb7 night romance trip

H10 Tenerife Playa