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MainStay Suites San Antonio, San Antonio

2.5 stars
6900 North IH 35San AntonioTX78218United States of America, ‏‎800-491-6126
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Good3.5 / 5
  • Very comfortable and quietJul 9, 2016
  • The room smelled so awful, I could not sleep. We arrived late and were too tired to…Apr 21, 2016
237See all 237 Hotels.com reviews
From 54 reviewsTripAdvisor Traveller Rating

MainStay Suites San Antonio, San Antonio

Hotel Info: 866-539-8117

from $78
  • Suite, 2 Queen Beds, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 66 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • MainStay Suites Hotel San Antonio
  • MainStay Suites San Antonio
  • MainStay Suites San Antonio Hotel

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 150 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 25.00

Cribs/Infant beds are available for USD 10.00 per day

In the hotel

Food and drink
  • Free full breakfast daily
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 918
  • Conference space size (meters) - 83
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
Freshen up
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Dishwasher
More
  • Weekly housekeeping provided
  • In-room safe

MainStay Suites San Antonio, San Antonio’s small print

Also known as

  • MainStay Suites Hotel San Antonio
  • MainStay Suites San Antonio
  • MainStay Suites San Antonio Hotel

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 150 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 25.00

Cribs/Infant beds are available for USD 10.00 per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 237 reviews

MainStay Suites San Antonio, San Antonio
Poor1.0 / 5
BEWARE YOUR VEHICLE & CONTENTS R VERY VULNERABLE!
We own our own small business and travel to different job sites all over the United states so we stay many nights a week in hotels. my husband makes it a habit of parking in the front of the hotels as close to front doors as possible. The rooms in this hotel are not as nice as the pictures online but we were ok with that it sometimes happens. After the first nights stay my husband realizes our generator had been stolen out of the truck! he spoke with management and they agreed to look at cameras to see if it shows anyone stealing it however he did not have time to immediately fill out police report as he had to be at location for material delivery we chalked it up as bad luck BUT The 2nd night of our stay he parked in front of the front doors and approached truck the next morning the lock on the cab door had been busted and our very expensive Lazer level had been stolen out of the truck! Stolen from a 2nd night in a row? what's going on here?He requested the manager. the police were called a report filled out however the manager was very uncaring. we had 2 rooms for 2 more nights he asked for the next two night be cancelled and money returned for the canceled nights. My husband was treated very poorly and was told he should take everything in the truck up to the hotel room which would be impossible not 1 time has our truck been broken into until now. We aren't from San Antonio & do not know this area but it did not look too bad..He was not offered a single apology.
2 night business trip
MainStay Suites San Antonio, San Antonio
Outstanding5.0 / 5
Great!
We would stay there again. Loved the spacious room
1 night family trip
MainStay Suites San Antonio, San Antonio
Fair2.0 / 5
Fairly Decent
On a two night stay, I checked in rather late the first night. The free breakfast, was barely palatable. Stick with the make your own waffles and fruit. The second day the water was off for most the entire day, so after returning to the hotel from a home remodeling job I was not able to shower till that evening. So there went any and all evening plans. Walls seem very thin and can feel the vibration of ppl in the next room...barely slept.
2 night trip
MainStay Suites San Antonio, San Antonio
Poor1.0 / 5
Don't stay here......
Poor service. Hotel only offered two towels period. Requested more and they said we'd have to bring back the dirty ones to swap them out. It was 6 of us ,2 adults and four children in a suite, ridiculous. The breakfast area was dirty and the trash cans were overflowing with spills and messes in the food area. The rooms were filled with broken items. There wasn't even a phone in the room. I'm sure they are aware because they had a pile of tickets that customers were reporting broken/ not working or missing.
1 night family trip
MainStay Suites San Antonio, San Antonio
Excellent4.0 / 5
Will definately stay again!
We were there for a cheer competition. We had to leave by 5:45 AM but staff was kind enough to make me coffee before we had to leave. Hotel was very comfortable and the room was large enough that we didnt feel packed in (cheerleaders have ALOT of stuff). We will def be back!!
1 night business trip

See all reviews

MainStay Suites San Antonio, San Antonio

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