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1 room, 2 adults
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Grand Bay Beach Resort-Adults Only, Platanias

4 stars4 stars
KolymbariPlataniasCrete Island73006Greece
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Excellent4.1 / 5
Room
Room is all right
Location
Great location
WiFi
Good internet service
Beach
Beautiful beach
41See all 41 Hotels.com reviews
From 390 reviewsTripAdvisor Traveller Rating

Grand Bay Beach Resort-Adults Only, Platanias

from $69
  • Junior Suite, Sea Facing ( AD)
  • Standard Room, Sea View
  • Suite (AD)
  • Junior Suite, Beachfront (Sharing Pool -AD)
  • Superior Room, Sea View (Sharing Pool - AD)
  • Standard Room, Garden View
  • Junior Suite, Pool Access, Beachfront ( AD)

At a glance

Key facts

Hotel size

  • This hotel has 75 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 16

Travelling with others

Children

  • Children (16 years old and younger) not allowed

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property
  • Caters to adults only
  • All-inclusive rates available

Also known as

  • Grand Bay Beach
  • Grand Bay Beach Platanias
  • Grand Bay Beach Resort Platanias
  • Grand Beach Bay Resort

Policies

This property requires payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Optional extras

Breakfast is offered for an extra charge of EUR 8 per person (approximately)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 2
  • Fitness facilities
  • Personal motorized watercraft on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Windsurfing nearby
  • Arcade/game room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2003
  • Elevator/lift
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
Things to enjoy
  • In-room massage available
  • Yard
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
Be entertained
  • Plasma TV
  • Cable TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at this hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

Main Restaurant - This restaurant serves breakfast, lunch, and dinner.

Azzuro Restaurant - This beachfront restaurant serves dinner only. Reservations are required.

Grand Bay Beach Resort-Adults Only, Platanias’s small print

Also known as

  • Grand Bay Beach
  • Grand Bay Beach Platanias
  • Grand Bay Beach Resort Platanias
  • Grand Beach Bay Resort

Policies

This property requires payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Optional extras

Breakfast is offered for an extra charge of EUR 8 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 41 reviews

Grand Bay Beach Resort-Adults Only, Platanias
Excellent4.0 / 5
Clean hotel with friendly, helpful staff
Overall this hotel was more than adequate. We spent very little time there - checked in after midnight, spent the entire next day off prem at Elafonisi, and checked out super early the next morning - so can't really comment too much on stuff to do at the resort. Bed was comfy, and the room was clean. The staff was really cool and had kept some food ready for us the night we showed up late and prepared a breakfast for us the morning we had to leave early. The weather was really windy, and so the bay/beach outside the hotel was really rough, not really swim-able. not sure if it's like this the whole year, but aside from the bay it was an hour by bus minimum to the next beach. Just FYI in case you're traveling to Crete for beaches. Also the neighborhood outside the resort was a little run down. If you go, definitely hit Elafonisi; I have never seen water that clear. It was literally like a swimming pool.
2 night romance trip
Grand Bay Beach Resort-Adults Only, Platanias
Good3.0 / 5
4-star resort with a distinct 2-star feel
The hotel was fine and some features were 4-star as expected, but quite a few aspects felt like a cheap hotel and service. Waiters and the concierge making you feel like you are inconveniencing them; offering you a lunch box for a day excursion and opening it to find 4 dry pieces of toast and two slices of ham and an apple; nickel and diming you for $5 per day for a beach chair for example. The staff was friendly, but weirdly unhelpful: for example when asked by a waiter standing near the bar for a bottle of water, he told us that the waiter manning the bar would be back soon (also no real bar tenders, just waiters that would mix drinks if you told them what to put in the drink). The beach was very rocky and uncomfortable to walk on, let alone sit on, so dont expect a soft sandy beach. The rooms had only single beds pushed together (they slide apart so we slept in separate beds for our hunnymoon), which is quite odd for an Adults only place. Overall we still had a good time and fun because we were on vacation, but it wasnt what we had hope for.
7 night romance trip
Grand Bay Beach Resort-Adults Only, Platanias
Poor1.0 / 5
Awful hotel and management
Awful hotel and management. I have sent the hotel management 2 emails about the issues we encountered during our stay and they do not even bother to reply. Our main issue was we booked and paid in advance for a Beachfront Junior Suite with Sharing Pool but were given a small dark room at the back of the hotel. We were told that there were already guests in the Beachfront room we had booked and that we had to take the other room. The hotel staff were quite rude about it even though they admitted that it was the hotel's fault (although the reason for the mistake kept changing so we were not being told the truth). After I called Hotels.com for help the hotel "found" another available room for us which was bigger but still located at the back of the hotel and it also had no sea view. The hotel manager told us several times that we would receive a refund for the room mistake which was clearly a lie as the hotel has not given us any refund to this date and they do not answer my emails. This hotel has the worst customer service that I have encountered in many years.
4 night romance trip
Grand Bay Beach Resort-Adults Only, Platanias
Outstanding5.0 / 5
Wonderfull vacation
We were 4 couples and stayed 3 nights at the hotel. On our check-in, we were welcomed by Alex and the staff and we must say that Alex was very kind and warm and gave us the best service everrr!!! The hotel was on the beach, surrounded by great restaurants in peacefull nighburhood. The hotel's main pool and the shared pool are infinity pools, magnificent view, delicious breakfast and freindly staff. Thank you for great vacation, Alex you are the best!
3 night trip with friends
Grand Bay Beach Resort-Adults Only, Platanias
Good3.0 / 5
Promised so much, delivered so little
I think the full season started the week after we arrived. Not being totally negative- ,the staff were friendly & helpful,the housekeeping first class with fresh linen every day. .. but it's a bit like trying to hold superbowl in a playpark. the Hotel was just not 4star. No armbands for all-inclusive but then asked our room number everytime. No organisation for-- mealtime seating, where to swim, where the gym or spa were .The free Wifi dropped out every 5 minutes. the swimming pools not heated Outside walkways just wooden slats, some rotten & muddy. There was also dogs in the area, & spoiled the beach a little with their mess. The food plentiful if you like processed but not good Greek food. Little variety and either bland or totally overspiced.... and the first time ever I've seen duck including the entire webbed foot! Again, for a 4 star hotel a little more effort. The soft boiled eggs at breakfast were good though. Lots of local drinks. Very good strong cocktails but the beer and the soft drinks all had a chemical taste that was unpleasant and the local bottled wine tasted corked. There were items totally out of the Hotels control, the beach and surrounding area very run down and scruffy. The bus service to Chania, reported as every 30 minutes from outside the hotel was a 15 minute hike to the far end of town and then up to an hours wait, if you're lucky and the bus is not full. The trip to Chania, however, around 60 minutes, is well worth the journey.
7 night romance trip

See all reviews

Grand Bay Beach Resort-Adults Only, Platanias

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