Kata Palm Resort & Spa, Karon

can't really complain as it is low season and i paid like half price for the hotel. if i had paid full price i might have more complaints. hotel was a bit tired and internet was a bit bad. my only real complaint was some of the staff weren't overly friendly - i went to the reception to ask them to reset the internet as it was being especially bad and i had to deal with the usual receptionist manner of, 'have you tried turning your computer on and off sir', etc. I am always amazed at how many hotel receptionists suddenly become computer experts when the internet is not working as it should. After this initial q&a i was asked to go and get my computer and phone and tablet and bring them to the front desk so the highly trained computer technician of a receptionist could show me that it was all my devices and not their internet. Well, we all know the end of the story, i got back to the front desk with armfuls of technology only to be told that their server had a problem and that it wasn't my devices! the phone call to tell me it was working again never materialised either!

Fab hotel. Go for a pool view room as opposed to one with the outdoor bath which are very dark & dungeon like

The hotel was great but could do with a few tweeks to brighten it again...it felt a little grubby at times.

Tired hotel that does it's best to take as much of your money as possible. Interesting/nice pool area design, especially if you have the pool access room. We stayed in much friendlier hotels on our travels.

Had an absolute brilliant stay at this lovely resort