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City Express Nuevo Laredo

Photo gallery for City Express Nuevo Laredo

Front of property – evening/night
Standard Room, 2 Double Beds | Desk, blackout curtains, free WiFi, bed sheets
Desk, blackout curtains, free WiFi, bed sheets
Standard Room, 2 Double Beds | Desk, blackout curtains, free WiFi, bed sheets
Standard Room, 2 Double Beds | Desk, blackout curtains, free WiFi, bed sheets

Overview of City Express Nuevo Laredo

City Express Nuevo Laredo

2-star property
Hotel with restaurant, near Consulate General of the United States Applicant Assistance Center

7.6/10 Good

584 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
Map
Av Cesar Lopez De Lara 3940 Col Militar, Nuevo Laredo, TAMPS, 88289

Room options

About this area

What's nearby

  • Heart of Nuevo Laredo

Getting around

  • Nuevo Laredo, Tamaulipas (NLD-Quetzalcoatl Intl.) - 15 min drive
  • Laredo, TX (LRD-Laredo Intl.) - 34 min drive

Restaurants

  • Triskel - 7 min walk
  • Koto Sushi - 7 min walk
  • Starbucks - 17 min walk
  • Morena Linda - 19 min walk
  • Antique - 3 min drive

About this property

City Express Nuevo Laredo

When visiting Nuevo Laredo, City Express Nuevo Laredo is a great choice to consider. Guests can grab a bite to eat at the restaurant and visit the fitness centre for a workout. Fellow travellers say good things about the helpful staff and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 107 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast on weekday mornings 6:30 AM–10:30 AM
  • Restaurant
  • Water dispenser

Working away

  • Business centre
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike storage

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • Bike parking
  • Local artist showcase
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • In-room accessibility (selected rooms)

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • Bulk dispenser for toiletries
  • Energy-saving features in guest rooms
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

City Express Nuevo Laredo
City Hotel Nuevo Laredo Express
City Express Nuevo Laredo Hotel
City Express Nuevo Laredo Hotel
City Express Nuevo Laredo Nuevo Laredo
City Express Nuevo Laredo Hotel Nuevo Laredo

Frequently asked questions

Does City Express Nuevo Laredo offer free cancellation for a full refund?
Yes, City Express Nuevo Laredo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at City Express Nuevo Laredo?
As of 2 Feb 2023, prices found for a 1-night stay for 2 adults at City Express Nuevo Laredo on 5 Mar 2023 start from $63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at City Express Nuevo Laredo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at City Express Nuevo Laredo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express Nuevo Laredo?
Yes, there's free self parking.
What are the check-in and check-out times at City Express Nuevo Laredo?
You can check in starting at 3 PM. Check-out time is 1 PM.
What is there to do at City Express Nuevo Laredo and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near City Express Nuevo Laredo?
Yes, there's an on-site restaurant. Nearby restaurants include Triskel (7-min walk), Koto Sushi (7-min walk) and El Rancho (2.3 mi).
What's the area around City Express Nuevo Laredo like?
City Express Nuevo Laredo is in the heart of Nuevo Laredo, a short 14-minute walk from Consulate General of the United States Applicant Assistance Center and 15 minutes' walk from U.S. Consulate General in Nuevo Laredo. Travellers say that this hotel is in a good location.

Reviews

7.6

Good

7.9/10

Cleanliness

8.0/10

Staff & service

7.1/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

Don't waste your time
Where to start check-in took me 40 min The beds are very uncomfortable it's like your sleeping on a slab of concrete it says it sleeps 4 4 what kids. The floor wasn't properly cleaned there was still garbage from the previous stays, Mexican truck drivers and labor workers sleep here this is not a family friendly environment
No reaching room being a 
person with disability it was very difficult to reach down and plug the chargers
Not properly cleaned folded
Don't know what that is found it on the floor
Miguel, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Frist good stay at the City Express-Nuevo Laredo
The hotel alone is very basic. The building has very thin walls. There were some issues with the cleanliness of the room but when it was brought up, they took care of us very quickly. Which brings me to the next point, the service. They are on top of things and took very good care of us and they made sure everything was fine. Very respectful staff. I have to say that what was the highlight of our stay was the breakfast which is included. Man, that certainly makes up for it. They cook it on order, and it was delicious. They had a nice coffee machine as well and it offered regular and Americano. Loved it! One last thing, there are several restaurants within walking distance in case you are feeling hungry and/or thirsty. Overall, it was a very good stay.
Carlos, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not so good
Check in was really slow, only one person tending the desk
Sergio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Buena parada. Camas cómodas estacionamiento gratis. Un parte afuera por fumando. Muy bien
Michelle Lynn, 1-night trip
Verified Expedia guest review

2/10 Poor

Room was stinky, they change my room and it was the same no refound at all
Enrique, 1-night family trip
Verified Expedia guest review

2/10 Poor

Alejandra, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Nos dieron el cuarto a las cinco cincuenta no había klinex en cuanto la carpeta sucia la comida no muy buena no me vuelvo a quedar
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alfredo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Rufino, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Horrible customer service and staff service
Manuel, 1-night romance trip
Verified Expedia guest review