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1 room, 2 adults

HiLight Suites Hotel

4-starHotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Elevator
  • Free WiFi
  • Smoke-free property
Salesianergasse 2, Vienna, Vienna, 1030, Austria

4-star hotel with bar/lounge, near Konzerthaus
  • Free WiFi
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Elevator
    • Free WiFi
    • Smoke-free property
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Clean and spacious and staff was gracious and helpful. Wish breakfast was included.Dec 2, 2019
  • My husband and I stayed here during our longer European adventure vacation. We stayed at…Sep 28, 2019

HiLight Suites Hotel

from $113
  • Classic Suite (Single Use)
  • Classic Suite, Refrigerator & Microwave
  • Deluxe Suite
  • Deluxe Suite (Single use)
  • Family Suite, Refrigerator & Microwave
  • Premium Suite (Prestige)
  • Premium Suite (Single use)

What’s around HiLight Suites Hotel

Landmarks

  • In Landstrasse
  • Vienna State Opera - 13 min walk
  • Albertina - 14 min walk
  • Stephansplatz - 14 min walk
  • St. Stephen's Cathedral - 15 min walk
  • Spanish Riding School - 16 min walk
  • Belvedere - 16 min walk
  • Naschmarkt - 19 min walk

Getting around

  • Vienna International Airport (VIE) - 16 min drive
  • Wien Mitte Station - 8 min walk
  • Vienna Central Station - 27 min walk
  • Vienna Praterstern Station - 29 min walk
  • City Park U-Bahn - 2 min walk
  • Landstrasse U-Bahn - 8 min walk
  • Stubentor U-Bahn - 11 min walk
  • Airport pick-up service

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-10:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Covered onsite self parking (EUR 29.00 per day; includes in/out privileges)

  • Onsite garage

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Sauna
  • Bicycle rentals nearby
Working away
  • Conference space
  • Conference space size (feet) - 538
  • Conference space size (meters) - 50
  • One meeting room
  • Computer station
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Croatian
  • English
  • French
  • German
  • Italian
  • Polish
  • Russian
  • Serbian
  • Spanish
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Bar/Lounge - Onsite bar. Open 24 hours.

HiLight Suites Hotel’s small print

Also known as

  • Starlight Suiten Am Heumarkt
  • HiLight Suites Hotel Vienna
  • HiLight Suites Hotel Hotel Vienna
  • Starlight Suiten Am Heumarkt Vienna
  • HiLight Suites Hotel Vienna
  • Starlight Suiten Hotel Am Heumarkt Vienna
  • HiLight Suites Vienna
  • HiLight Suites
  • HiLight Suites Hotel Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered self parking costs EUR 29.00 per day with in/out privileges

Rollaway beds are available for EUR 35.0 per night

Buffet breakfast is offered for an extra charge of EUR 18.00 for adults and EUR 12 for children (approximately)

Cribs/Infant beds are available for EUR 10 per night

Pets are allowed for an extra charge (may vary based on length of stay)

Airport shuttle service is offered for an extra charge of EUR 42.00 per vehicle

Airport shuttle service for children costs EUR 42.00 (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for HiLight Suites Hotel

  • Does HiLight Suites Hotel offer free cancellation for a full refund?
    Yes, HiLight Suites Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at HiLight Suites Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at HiLight Suites Hotel?
    Yes. Self parking costs EUR 29.00 per day.
  • Are pets allowed at HiLight Suites Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at HiLight Suites Hotel?
    You can check in from 2 PM - 10:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near HiLight Suites Hotel?
    Yes. Nearby restaurants include s'Biergart'l im Stadtpark (4-min walk), Meierei im Stadtpark (5-min walk), and Dstrikt Steakhouse (6-min walk).
  • Is airport shuttle service offered by HiLight Suites Hotel?
    Yes, a shuttle from the airport to the hotel is available. The charge is EUR 42.00 per vehicle.
  • Is there an onsite casino at HiLight Suites Hotel?
    No, this hotel doesn't have a casino, but Casino Wien (11-min walk) is nearby.
  • What is there to do at HiLight Suites Hotel and nearby?
    Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities like a sauna and a fitness center.

Recent reviews

Very Good 8.4 From 122 reviews

Very Good 8.0
There is one thing with this hotel. Don't believe to the picture on web site even though they claim that that there are 3 types of rooms, but I didn't see hardwood floor, just carpet.
anatoly, us3 night romance trip
Very Good 8.0
Ok, but expected more
The hotel is clean and the staff is friendly and efficient, but based on the reviews and photos I expected more (for my money). The family suite we stayed in on the 4th floor looked nothing like the pictures - slanted ceiling, carpeted floor, stuffy inside. The sofabed for children consisted of two separate pull-out mattresses on metal frames with a gap in-between them. This is not exactly child-safe (in a family suite!) -my son managed to hit his head on the metal frames in the gap before he realised this was not a normal bed. One of the windows in the area where children slept was missing the blind cover leading to the room being fully lit by 6am. The stuff quickly came up with a remedy (taping the window), but I had a feeling this was not the first time they were dealing with this issue. There are other minor details (no chair to put clothes on in the main sleeping area, minimalistic closet with 5 hangers for 4 people, no hooks/bars in the bathroom to hang up used towels) that just added up to the feeling of being a bit disappointed.
us3 night family trip
Very Good 8.0
Sweet Suites
Liked size of rooms.Actually suites. Nice hotel. Location good, restaurants couple blocks away.
E B, us3 night romance trip
Exceptional 10.0
You have to stay here! The absolute best thing about staying at this hotel was the staff we met (sincere apologies to them if I misspell a name!). Stephen met me at check-in and was very helpful. Throughout our stay he was exceedingly helpful, friendly, and fun! Truly a kind heart. Daniella, one of the managers, is equally amazing. She was so friendly and took time to really visit with us. Sofia was above and beyond. We were trying to get a dinner reservation for Christmas Eve (not an easy task) and Sofia offered to help. What we did not learn until after the fact is that she physically ran to two restaurants to confirm they were closed when they did not answer the phone. She also not only found us a table but found a restaurant we could walk to. Everyone was wonderful, but we definitely looked forward to seeing Stephen, Daniella, or Sofia each time we passed the front desk or visited the café for coffee. We also loved the location, the spacious room (including the shower), and you must book with breakfast - it was amazingly yummy and included eggs & bacon/sausage!
us6 night family trip
Exceptional 10.0
We loved the location in a quiet setting, but in easy walking distance to the central part of the city, the pedestrian areas and St. Stephans Church. There were many excellent restaurants nearby as well. The breakfast room was very nice and the breakfast was excellent. The staff were always extremely pleasant and very helpful with every request we had. We would definitely recommend this hotel and would stay here again.
us4 night romance trip
Exceptional 10.0
Great room and quiet location very close to 1 district
charles, us2 night business trip
Exceptional 10.0
Excellent room in an outstanding location!
Lowry, us7 night romance trip
Exceptional 10.0
Great location, walking distance to all major attractions!
us2 night trip
Very Good 8.0
Accommodating and clean
Spacious rooms for our family of 4. Pull out beds in LR for our adult daughters were very comfortable. AC not working in our room and we were promptly moved to another room. Very friendly, helpful staff.
Mary, us2 night family trip
Good 6.0
Basic suite hotel - good hotel and price
Very large rooms and good space if traveling as a family. Very basic amenities, if you are looking for services, etc. They can arrange for transfers to and from hotel, and can call a cab for you in 2 minutes. I liked it, but prefer a full service hotel. The rooms are large, with high ceilings and excellent sound proofing. Good location across from Stadpark and the Intercontinental. Bed was too firm for me.
us5 night trip

HiLight Suites Hotel