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Charme

Photo gallery for Charme

Exterior
Minibar, in-room safe, desk, laptop workspace
Daily full breakfast (EUR 10 per person)
Combined shower/bathtub, free toiletries, hair dryer, bidet
Gym

Overview of Charme

Charme

4.0 star property
4-star hotel in Prato with spa and restaurant
8.2 out of 10 Very good
8.2/10 Very good

198 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Parking available
  • Internet access
  • Restaurant
  • Air conditioning
  • Gym
Map
Via Delle Badie 228, Prato, PO, 59100
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Self parking
  • Room service
  • Limo/town car service
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Multilingual staff
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
  • Minibar
  • In-room climate control (air conditioning)

Room options

About this area

What's nearby

  • Arno River - 19 min drive
  • Careggi Hospital - 17 min drive
  • Fortezza da Basso - 17 min drive
  • Basilica of Santa Maria Novella - 18 min drive
  • Piazza di Santa Maria Novella - 18 min drive
  • Pitti Palace - 19 min drive
  • Piazza della Signoria - 19 min drive
  • Central Market - 19 min drive
  • Ponte Vecchio - 19 min drive
  • Gallery of the Academy of Florence - 19 min drive
  • Historic Center - Downtown - 18 min drive

Getting around

  • Peretola Airport (FLR) - 18 min drive
  • Prato Central Station - 5 min drive
  • Prato Porta al Serraglio Station - 6 min drive
  • Calenzano Station - 8 min drive

Restaurants

  • McDonald's - 15 min walk
  • Po'stò Cafè Prato | Bakery | Cucina | Cocktail - 18 min walk
  • Pepe Nero - 3 min drive
  • La Tazza D'Oro - 15 min walk
  • Nikko Sushi - 5 min walk
Map

About this property

Charme

Charme is a great choice for a stay in Prato. After visiting the health club for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 73 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free wired Internet access in rooms

Parking

  • On-site self-parking (EUR 10 per day)
  • Free off-site parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Health club
  • Full-service spa

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free wired Internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.

Dining

On-site venue – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 10 per person

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self-parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Policies

This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Charme Hotel
Charme Hotel Prato
Charme Prato
Charme Hotel
Charme Prato
Charme Hotel Prato

Frequently asked questions

Does Charme offer free cancellation for a full refund?
Yes, Charme does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Charme?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Charme?
Sorry, pets aren't allowed.
Is parking offered on site at Charme?
Yes. Self-parking costs EUR 10 per day.
What are the check-in and check-out times at Charme?
You can check in starting at 2 PM. Check-out time is noon. Express check-out is available.
What is there to do at Charme and nearby?
Charme has a spa and a Turkish bath.
Are there restaurants at or near Charme?
Yes, there's an on-site restaurant.

Reviews

8.2

Very good

8.5/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Great staff , nice hotel, good parking and great breakfast although we are all still scared of Covid so no buffet. The air conditioning did not work in the room. It’s needs it. Very hot at night. I mentioned this to the staff
BRADDAN, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

people are extremely nice and helpfull we go every month for business and very satisfied
2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service very nice people and friendly service excellent A nice little hotel
3-night business trip
Verified Expedia guest review

10/10 Exceptional

Brilliant service, lovely quiet location and spotlessly clean.
2-night family trip
Verified Ebookers guest review

6/10 Good

5-night trip
Verified Expedia guest review

10/10 Exceptional

For business stay, it is the best.
Dersim, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel
Nice hotel, friendly staff, but a little bit further from the center of Prato than i expected
Mark, 1-night trip
Verified Expedia guest review

6/10 Good

Rock pillows
Pillows were like stones. So hard, it gave me a headache
Verified Hotels.com guest review

10/10 Exceptional

Good hotel
Very nice and clean hotel. Friendly staff. Great breakfast
3-night business trip
Verified Hotels.com guest review