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Mama Shelter Lisboa

3.0 star property
3-star hotel with 2 restaurants, near Avenida da Liberdade
VIP Access

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Mama Shelter Lisboa

Photo gallery for Mama Shelter Lisboa

Soundproofing, free WiFi, bed sheets
Rooftop terrace
Exterior
Double Room, 1 Double Bed (Medium Mama)
Restaurant

Overview of Mama Shelter Lisboa

9.4 out of 10 Exceptional
9.4/10 Exceptional

Property highlights

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities
Map
Rua do Vale de Pereiro 19, Lisbon, 1250-270
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Concierge services
Feel at home
  • Private bathroom
  • Daily housekeeping
  • Lift
  • Bath or shower
  • LCD TV
  • Dry cleaning/laundry service

Room options

View all photos for Twin Room, 2 Single Beds (Medium Mama)

Twin Room, 2 Single Beds (Medium Mama)

Twin Room, 2 Single Beds (Medium Mama)

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed (Medium Mama)

Double Room, 1 Double Bed (Medium Mama)

Double Room, 1 Double Bed (Medium Mama)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Small Mama)

Double Room, 1 Double Bed (Small Mama)

Double Room, 1 Double Bed (Small Mama)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

About this area

What's nearby

  • In Lisbon City Center
  • Avenida da Liberdade - 6 min walk
  • Rossio Square - 19 min walk
  • Santa Justa Elevator - 21 min walk
  • Castle of São Jorge - 29 min walk
  • Marquis of Pombal Square - 1 min drive
  • Gulbenkian Museum - 3 min drive
  • Lisbon Cathedral - 3 min drive
  • Commerce Square - 3 min drive
  • Campo Grande - 5 min drive
  • Jerónimos Monastery - 6 min drive

Getting around

  • Lisbon (LIS-Humberto Delgado) - 19 min drive
  • Cascais (CAT) - 22 min drive
  • Rossio Station - 17 min walk
  • Santos Station - 29 min walk
  • Campolide Station - 29 min walk
  • Rato Station - 2 min walk
  • Rato Stop - 3 min walk
  • Jardim das Amoreiras Stop - 5 min walk

Restaurants

  • Quatro ao Rato - 2 min walk
  • Mama Rooftop Lisboa - 1 min walk
  • Mama Shelter Restaurant - 1 min walk
  • Simpli - 2 min walk
  • Lebanese Corner - 2 min walk
Map

About this property

Mama Shelter Lisboa

When you stay at Mama Shelter Lisboa , you'll be a short five-minute drive from Rossio Square and Avenida da Liberdade. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Also, this hotel is 1.1 mi (1.8 km) from Santa Justa Elevator and 1.4 mi (2.3 km) from Castle of São Jorge. Fellow travellers love the restaurant. Public transportation is only a short walk: Rato Station is 2 minutes and Rato Stop is 3 minutes.

Languages

English, French, German, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Free antigen/rapid COVID-19 testing is available on site
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 3 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 130 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 3 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Restaurant – On-site restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Free antigen/rapid COVID-19 testing is available on site.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete COVID-19 vaccination at least 3 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) and ALLSAFE (Accor Hotels) guidelines.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.

Also known as

Mama Shelter Lisboa
Mama Shelter Lisboa Hotel
Mama Shelter Lisboa Lisbon
Mama Shelter Lisboa Hotel Lisbon
Mama Lisboa (Opening November 2021)
Mama Shelter Lisboa (Opening January 2022)
Mama Shelter Lisboa (Opening December 2021)

Frequently asked questions

Does Mama Shelter Lisboa offer free cancellation for a full refund?
Yes, Mama Shelter Lisboa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mama Shelter Lisboa ?
This property confirms that free on-site COVID-19 testing (antigen/rapid screening is available. Furthermore, guests must provide documentation related to COVID-19 at check-in, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Mama Shelter Lisboa ?
Yes, cats and dogs are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mama Shelter Lisboa ?
Sorry, there's no on-site parking at Mama Shelter Lisboa .
What are the check-in and check-out times at Mama Shelter Lisboa ?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Mama Shelter Lisboa ?
No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
Are there restaurants at or near Mama Shelter Lisboa ?
Yes, there are 2 on-site restaurants.
What's the area around Mama Shelter Lisboa like?
Mama Shelter Lisboa is in Lisbon City Center, a short 2-minute walk from Rato Station and 19 minutes' walk from Rossio Square.

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Awesome hotel
Awesome, fun hotel. Great location, super friendly staff
Edward, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Yolanda, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel, nice environment; but bathroom not comfortable, no space to put things, no enough soap neither shampoo for people coming from long distance.
Sandra, 2-night trip
Verified Hotels.com guest review

6/10 Good

It’s ok
It was fine. For the amount of money paid the bathroom wasn’t great. Water spilt out and formed a puddle on the floor. I would not stay again as it was too expensive for what it was
Maria, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Gorgeous hotel with such amazing decor, so glad I chose this hotel. The interior/exterior design and detail is unbelievable. Great staff who did everything they could to help you. Rooftop bar was great, cocktails were great! Lunch menu on the roof was pretty small but still very tasty. The dinner menu downstairs was V. GOOD (They had a live band too) I didn't choose to include breakfast so we did choose to purchase one day for 19 EUROs - Great selection. The hotel is around a 20 min walk into Rossio SQ but such a lovely walk. Would be great if hotel had room service (maybe this was an option but I couldn't see anything in the room that showed this) The TV in the room was great, could cast/use Youtube and Netflix etc. The bathroom in the room was lovely but could maybe do with some better products/ shower soap is left for you but a more deluxe shower gel/shampoo etc would just be a great added touch that would be an easy change for an already unreal hotel.
Amelia, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

I didn’t know what to expect, as I picked it for price and it was cheaper than anything around it. The place is great and I will likely try it first if I ever go back to Lisbon or one of the other cities they have a location. It should be noted that the room was small, but I expect that in Europe. Also, they have a LOT of various Mama logo items for sale in the lobby, but also sex toys (nothing graphic). This was a non-issue for me, but I could see it terrorizing someone.
Jeffrey, 6-night trip
Verified Expedia guest review

10/10 Exceptional

A dream stay
Super duper friendly and chatty staff, who were so helpful. The vibe of the hotel is very young and cool, and lively too. Will return in a heartbeat.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It is a really nice hotel! The restaurant is beautiful!
Rojda, 4-night romance trip
Verified Ebookers guest review

10/10 Exceptional

Super fun property with a can’t miss rooftop bar with stellar views of Lisbon. The neighborhood is great and Lisbon is such a walkable city. Only con was the room size but we were only there one night.
Amy, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Diana, 2-night trip
Verified Hotels.com guest review