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Isabella Hotel and Suites

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Exterior
Standard Suite, 1 Queen Bed | Iron/ironing board, rollaway beds, free WiFi, bed sheets
Deluxe Room, 2 Queen Beds | Iron/ironing board, rollaway beds, free WiFi, bed sheets
Deluxe Room, 1 Queen Bed | Iron/ironing board, rollaway beds, free WiFi, bed sheets
Standard Room, 1 Queen Bed | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Overview of Isabella Hotel and Suites

Isabella Hotel and Suites

2.0 star property
Hotel with restaurant, near University of Toronto - St. George Campus

6.6/10 Good

994 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
556 Sherbourne St, Toronto, ON, M4X1L3

Room options

About this area

What's nearby

  • In Downtown Toronto
  • University of Toronto - St. George Campus - 15 min walk
  • Royal Ontario Museum - 21 min walk
  • Toronto Eaton Centre - 26 min walk
  • Casa Loma - 29 min walk
  • Scotiabank Arena - 42 min walk
  • Ryerson University - 4 min drive
  • Yonge-Dundas Square - 7 min drive
  • The Distillery Historic District - 10 min drive
  • Hockey Hall of Fame - 11 min drive
  • Metro Toronto Convention Centre - 15 min drive

Getting around

  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 21 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 38 min drive
  • Exhibition Station - 10 min drive
  • Bloor Station - 10 min drive
  • Danforth Station - 11 min drive
  • Sherbourne Station - 3 min walk
  • Carlton St at Sherbourne St Stop - 10 min walk
  • Castle Frank Station - 11 min walk

Restaurants

  • Tinuno - 3 min walk
  • Rooster Coffee House - 5 min walk
  • Red Rocket Coffee - 6 min walk
  • Church Street Espresso - 7 min walk
  • Keg Mansion - 7 min walk

About this property

Isabella Hotel and Suites

Only 4 mi (6.4 km) from the airport, Isabella Hotel and Suites puts you within a 10-minute drive of University of Toronto - St. George Campus and Toronto Eaton Centre. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, this hotel is 1.1 mi (1.7 km) from Royal Ontario Museum and 1.5 mi (2.4 km) from Casa Loma. Fellow travellers like that it's only a short walk to public transportation: Sherbourne Station is 3 minutes away and Carlton St at Sherbourne St Stop is 10 minutes.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 38 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CAD 30.00 per night; includes in/out privileges)
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Limo or town car service
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Languages

  • English

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CAD 10.00 per night

Parking

  • Self-parking costs CAD 30.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Isabella Hotel Toronto
Isabella Hotel
Isabella Toronto
Isabella And Suites Toronto
Isabella Hotel and Suites Hotel
Isabella Hotel and Suites Toronto
Isabella Hotel and Suites Hotel Toronto

Frequently asked questions

Does Isabella Hotel and Suites offer free cancellation for a full refund?
Yes, Isabella Hotel and Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Isabella Hotel and Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Isabella Hotel and Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Isabella Hotel and Suites?
Yes. Self-parking costs CAD 30.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at Isabella Hotel and Suites?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Isabella Hotel and Suites?
No, this hotel doesn't have a casino, but Woodbine Racetrack (28-min drive) is nearby.
Are there restaurants at or near Isabella Hotel and Suites?
Yes, there's an on-site restaurant. Nearby restaurants include Tinuno (3-min walk), Rooster Coffee House (5-min walk) and Red Rocket Coffee (6-min walk).
What's the area around Isabella Hotel and Suites like?
Isabella Hotel and Suites is in Downtown Toronto, a short 3-minute walk from Sherbourne Station and 15 minutes' walk from University of Toronto - St. George Campus. Travellers say that this hotel is in a good location.

Overall score and ratings

6.6

Good

6.8/10

Cleanliness

7.1/10

Staff & service

6.2/10

Amenities

6.1/10

Property conditions & facilities

10/10 Exceptional

Very clean shower and linens clean nice quiet room very comfortable bed hotel staff nice friendly will definitely stay again 👍 i stayed four nights so comfortable and peaceful.
3-night trip
Verified Hotels.com guest review

4/10 Fair

The I had was incredibly small and the door didn't lock. I was moved to the room below that was about the same size. The bed sheets had spots/stains on them in both rooms. The bathroom, although small, seemed to be the nicest part of the room but it wasn't super great. The windows in my room were cracked. The furniture is old and no well taken care of. The thermostat didn't work. The elevator is dated and very sketchy, also only holds about 1 persons - maybe 2 if you squeezed but wouldn't recommend. I have stayed in a lot of other places that were about the same price as this that were in better condition. Very disappointed. I only booked here as it was walking distance to my appointment the next day. Will not book again.
1-night business trip
Verified Expedia guest review

4/10 Fair

Not impressed
Our front desk staff was very helpful and tried to accomodate, but our sofa bed had sheets that had not been changed, there were crumbs and hair, the bathroom door couldn't close all the way, the TV didn't work, the table legs were broken, we had to prop them up with pillow cases so it wouldn't wobble, the windows were not operating, and it's old, so the noise from outside was intense, felt like all the windows were open 100% of the time!
Brenda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

Nice and clean place . Little small room But overall good.
Aj, 1-night business trip
Verified Expedia guest review

2/10 Poor

terrible service, terrible attention.
I had problems with the service, since the tv did not have cable service as indicated here, the tv remote control did not work, only in a tv channel, completely bored, we spoke to reception and they went to check and they said that we were right what something was wrong that they were going to change rooms but they did not, and after all I am still waiting for the refund of the $ 100 CAD that they request as a guarantee, I honestly do not recommend this place, invest $ 10 or $ 20 more but go to a place that really be comfortable and treat them well.
Alfonso de Jesus, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Service is friendly, place is clean, Bed is comfortable but cor The same Price Of Holiday inn...!?
Pablo, 1-night business trip
Verified Expedia guest review

4/10 Fair

1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good: Great rainfall shower. Unsatisfactory: Dresser missing drawer. Small cramped room. But biggest negative was staff locking doors with bicycle chains after midnight which I wouldn’t doubt break health and safety codes because staff intervention is required in case of emergency.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review