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Osaka Joytel Hotel

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Desk, laptop workspace, blackout drapes, soundproofing
Desk, laptop workspace, blackout drapes, soundproofing
Desk, laptop workspace, blackout drapes, soundproofing
Desk, laptop workspace, blackout drapes, soundproofing

Overview of Osaka Joytel Hotel

Osaka Joytel Hotel

3.5 star property
Family-friendly Osaka hotel with 1 indoor pools, connected to a shopping center

7.8/10 Good

170 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
1-2-1 sinkitajima Suminoe-ku, Osaka, Osaka-fu, 559-0024
Main amenities
  • Housekeeping once per stay
  • Restaurant
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Room service
  • 2 coffee shops/cafes
  • Spa services
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Laundry facilities
  • Blackout drapes/curtains

Room options

About this area

What's nearby

  • In Suminoe
  • Intex Osaka - 7 min drive
  • Nipponbashi - 19 min drive
  • Kyocera Dome Osaka - 8 min drive
  • Tsutenkaku Tower - 20 min drive
  • Kuromon Ichiba Market - 8 min drive
  • Abeno Harukas - 21 min drive
  • Osaka Aquarium Kaiyukan - 20 min drive
  • Orix Theater - 20 min drive
  • Universal Studios Japan - 22 min drive
  • Grand Front Osaka Mall - 24 min drive

Getting around

  • Itami Airport (ITM) - 17 min drive
  • Kobe Airport (UKB) - 29 min drive
  • Kansai Intl. Airport (KIX) - 38 min drive
  • Suminoe Station - 20 min walk
  • Sumiyoshitaisha Station - 23 min walk
  • Hosoigawa Station - 23 min walk
  • Suminoekoen Station - 3 min walk
  • Hirabayashi Station - 17 min walk
  • Kitakagaya Station - 24 min walk


  • Matsuya Foods - 2 min walk
  • MOS Burger - 2 min walk
  • Yoshinoya - 3 min walk
  • Saizeriya - 7 min walk
  • Matsuya - 16 min walk

About this property

Osaka Joytel Hotel

When you stay at Osaka Joytel Hotel, you'll be 5.4 mi (8.7 km) from Nipponbashi and 5.6 mi (9 km) from Kyocera Dome Osaka. Guests can indulge in deep-tissue massages and enjoy Japanese cuisine at Dining Sazanka, which is open for breakfast. Other highlights include an indoor pool, a health club, and a fitness center. Public transportation is close by: Suminoekoen Station is just 3 minutes by foot.


Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 229 rooms
  • Arranged over 19 floors


  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 15
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans will receive a set menu instead of buffet breakfast until further notice.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15


  • One child (12 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi (speed: 25+ Mbps) and wired Internet access in rooms


  • Uncovered onsite self parking (JPY 700 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Japanese breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • 2 coffee shops
  • Restaurant
  • Private dining
  • Shared microwave
  • Room service (late night)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Lifeguard on site

What to do

  • Racquetball/squash
  • Karaoke
  • Shopping
  • Table tennis
  • Pachinko
  • Bicycle tour information
  • Access to nearby health club
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Hot springs nearby
  • Fishing nearby

Working away

  • Meeting room
  • Conference space (388 square feet)


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 1995
  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Shopping mall on site
  • Bicycle parking
  • Spa services
  • Sauna


  • Elevator
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance


  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • 28-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps) and free wired Internet
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Children's dinnerware
  • Free tea bags/instant coffee


  • Housekeeping (once per stay)
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.


Dining Sazanka - This restaurant specializes in Japanese cuisine and serves breakfast only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Japanese breakfast is offered for an extra charge of JPY 1320 for adults and JPY 1100 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds and high chairs


  • Uncovered self parking costs JPY 700 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 11:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the heated pool

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC).


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Best Western Joytel
Best Western Joytel Hotel
Best Western Joytel Hotel Osaka
Best Western Joytel Osaka
Best Western Osaka
Best Western Osaka Joytel
Joytel Osaka
Osaka Best Western Joytel
Best Western Joytel Osaka Hotel
Joytel Hotel
Osaka Joytel
Osaka Joytel Hotel Hotel
Osaka Joytel Hotel Osaka
Osaka Joytel Hotel Hotel Osaka

Frequently asked questions

Does Osaka Joytel Hotel offer free cancellation for a full refund?
Yes, Osaka Joytel Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Osaka Joytel Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Osaka Joytel Hotel?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 11:00 PM.
Are pets allowed at Osaka Joytel Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Osaka Joytel Hotel?
Yes. Self parking costs JPY 700 per night.
What are the check-in and check-out times at Osaka Joytel Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Osaka Joytel Hotel and nearby?
Have fun with nearby activities like cycling, fishing, and hiking. Additional recreation onsite includes racquetball/squash. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a health club. Osaka Joytel Hotel also has access to a nearby health club.
Are there restaurants at or near Osaka Joytel Hotel?
Yes, Dining Sazanka offers Japanese cuisine. Nearby restaurants include Saizeriya (7-min walk), Oasis Cafe (2.1 mi), and らーめん ごん (2.1 mi).
What's the area around Osaka Joytel Hotel like?
Osaka Joytel Hotel is in Suminoe, a short 3-minute walk from Suminoekoen Station.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Location, next to train station. Good shopping, good eats .
2-night family trip
Verified Expedia guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

8/10 Very Good

Verified guest review

4/10 Fair

Was ok
Don't enjoy waking up by loud guests and walking into a hallway of smoke. Room was large. Breakfast was not that good and had to travel to go anywhere but be back by 10pm cause of last subway
Verified guest review

8/10 Very Good

Verified guest review

6/10 Good

Nice hotel, boring location.
Hotel was nice enough. Fairly decent sized rooms, certainly bigger than the hotels in Tokyo. Very clean. Decent breakfast. Only disappointing thing was the location. There really isn't that much to do. Thankfully the hotel is next to a station
Verified guest review

8/10 Very Good

Close to Subway
Easy to find location. Close to subway with easy access to all of Osaka. Room is clean and neat. Breakfast is great but some of the customers are from countries without good manners or common courtesy.
Verified Expedia guest review

8/10 Very Good

Hotel near a railway station
Bets western not clearly mentioned. Actual name Oskar dreams. Very close if you get out of station by exit 5. Otherwise have to drag luggage up stairs. No elevator or escalator. Double rooms are of different sizes. Have to check the size. Otherwise really small.
Verified Expedia guest review

8/10 Very Good

Overall reasonable, clean and simple stay in a city lacking in nice and affordable accommodation.
Verified guest review

10/10 Exceptional

Great location...great hotel
Arrived there and was greeted by their professional staff. They helped us with all of our needs and any questions that we had. The rooms were very clean and the staff did an exceptional job of keeping our rooms full of the things we needed.
Verified Expedia guest review