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Santa Marina Beach, Crete Island

4 stars
Kato StalosAgia Marina, ChaniaCrete Island73014Greece, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Good3.9 / 5
  • When we arrived, the beach front room we had paid extra for was not available. Management…Jul 10, 2016
  • We visited Marina Beach with our child. We had enough space in a room, baby crib was…Oct 15, 2014
77See all 77 Hotels.com reviews
From 417 reviewsTripAdvisor Traveller Rating

Santa Marina Beach, Crete Island

Hotel Info: 866-539-8117

from $210
  • Standard Room, Pool View
  • Standard Room, Beachfront
  • Superior Double Room (Direct pool Access)
  • Standard Room, Pool View
  • Standard Room, Beachfront
  • Family Room (Open Plan)
  • Family Room (Maisonette)
  • Standard Room, Garden View
  • Family Room
  • Superior Double Room (Panoramic Sea View)
  • Superior Room, Pool View
  • Single Room, Garden View
  • Single Room, Garden View
  • Standard Room, Garden View

At a glance

Key facts

Hotel size

  • This hotel has 188 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking (limited)

Other information

  • All-inclusive rates available

Also known as

  • Santa Hotel Marina Beach
  • Santa Marina Beach
  • Santa Marina Beach Hotel

Policies

This property requires payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free breakfast daily
  • 2 coffee shops/cafés
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbeque grills
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Fitness facilities
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Personal motorized watercraft on site
  • Playground on site
  • Mountain biking nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Windsurfing nearby
  • Beach umbrellas
  • Children's pool
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built 1978
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Soundproofed rooms
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer
Be entertained
  • Plasma TV
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Santa Marina Beach are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

Azzuro Restaurant - Overlooking the ocean and garden, this restaurant specializes in international cuisine and serves breakfast and dinner.

Recreation

On Site

  • Fitness facilities
  • Bicycle rentals on site
  • Personal motorized watercraft on site
  • Playground on site

Nearby

  • Mountain biking nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Windsurfing nearby

Santa Marina Beach, Crete Island’s small print

Also known as

  • Santa Hotel Marina Beach
  • Santa Marina Beach
  • Santa Marina Beach Hotel

Policies

This property requires payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 77 reviews

Santa Marina Beach, Crete Island
Excellent4.0 / 5
Lovely hotel right on the beach
Hotel was nice and clean, right on the beach with warm, clear and shallow water, food lovely, staff very friendly. The only thing I didn't like is that you have to pay extra for sunbeds on the beach even though I went for all inclusive package.
14 night family trip
Santa Marina Beach, Crete Island
Fair2.0 / 5
Not impressed
Not worth the money. Wifi didn't work for the whole five days that we were there.. And we paid for a room that included free wifi. Three days in a row there was not warm water in the shower. Reception staff did not bother to do anything to resolve these issues. Even after all the issues and complaints we were also made to pay a 12 euro fee for using the safe in our room. We had friends stay at a three star hotel down the road with much better service, modern rooms and better facilities.
5 night romance trip
Santa Marina Beach, Crete Island
Outstanding5.0 / 5
Holiday with friends
We had a wonderfull time the staff and service at this hotel was excellent great location on the beach rooms little bit small breakfast was fantastic will recommend this hotel and will be back again
5 night trip with friends
Santa Marina Beach, Crete Island
Fair2.0 / 5
Expected alot more...
Had a terrible night sleep as doors have gaps under them and all the noises as well as smells from neighbours travels into the rooms. We were given no orientation or instructions re all inclusive package. We chose to have our dinner there the first night but arrived around 830pm albeit dinner shuts around 930 and hardly no hot food left only salads Reception lacked customer service, I went to the reception and waited 15m to talk to the reception who didn't realise I spoke Greek fluently and she persisted to talk to her friend and ignore me . I gave up and we decided to eat and be entertained elsewhere. Beach Is lovely but hard to get sunbeds as they seem to be reserved by 6am so we chose to hire chairs two venues down. This hotel appears to cater for Germans and Dutch as all stations on tv are of these regions and also very poor reception on tv . Although normally I would not watch tv I was amazed of the quality. For the price they charge spend your money elsewhere, I wish we had.
4 night trip
Santa Marina Beach, Crete Island
Fair2.0 / 5
not a four star
I would give it a 2 in a good day. Very poor service. Not a nice building, no swimming pool, asking deposit for a beach towel, the list goes on.
1 night trip

See all reviews

Santa Marina Beach, Crete Island

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