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The Veil

Photo gallery for The Veil

Front of property
Indoor spa tub
Standard Double Room | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Standard Double Room | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Junior Double Room | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Overview of The Veil

The Veil

5.0 star property
Luxury hotel in Almaty District with 3 restaurants and 2 bars/lounges

0 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
The price is $145
Price available on 11/30/2022
Map
Zhalayyri street 4, Nur-Sultan, 10000

Room options

About this area

What's nearby

  • In Almaty District

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 25 min drive
  • Astana Railway Station - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Hardee's - 17 min walk
  • Focaccia - 4 min drive
  • Augustin - 4 min drive
  • Cafela - 4 min drive
  • Cafestar - 4 min drive

About this property

The Veil

The Veil offers an airport shuttle (available 24 hours) for USD 70 per vehicle one-way. Guests can indulge in deep-tissue massages, then grab a bite to eat at one of the 3 restaurants.

Languages

English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 47 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Spa services

Languages

  • English
  • Russian

Room amenities

Be entertained

  • 103-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

Dining

Di wang - Onsite theme restaurant.
Cantinetta Antinori - Onsite fine-dining restaurant. Open select days.
Line Brew Reserve - This steakhouse specializes in local and international cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Veil cafe - This family restaurant serves breakfast only. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 70 per day

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 70 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

THE Veil Hotel
THE Veil NUR-SULTAN
THE Veil Hotel NUR-SULTAN

Frequently asked questions

Does The Veil offer free cancellation for a full refund?
Yes, The Veil does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Veil?
As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at The Veil on Nov 30, 2022 start from $145, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Veil?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Veil?
Sorry, pets aren't allowed.
Is parking offered on site at The Veil?
Yes, there's free self parking.
Is airport shuttle service offered by The Veil?
Yes, an airport shuttle is available. The charge is USD 70 per vehicle one-way.
What are the check-in and check-out times at The Veil?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at The Veil and nearby?
The Veil has 2 bars and spa services.
Are there restaurants at or near The Veil?
Yes, there are 3 onsite restaurants, featuring local and international cuisine. Nearby restaurants include Pchelkin Good Food (2.2 mi), Giraffe (2.2 mi), and Qingdao (2.7 mi).
What's the area around The Veil like?
The Veil is in Almaty District, a short 19-minute walk from House of Ministries.

Overall score and ratings

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