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1 room, 2 adults
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City-Hotel Frankfurt, Frankfurt

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.
Allerheiligenstr. 30FrankfurtHE60313Germany, ‏‎800-491-6126
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Good3.1 / 5
Location
Great location
Service
Fantastic service
Comfort
Comfortable
Room
Room is not nice
59See all 59 Hotels.com reviews
From 114 reviewsTripAdvisor Traveller Rating

City-Hotel Frankfurt, Frankfurt

Hotel Info: 866-539-8117

from $232
  • Single Room
  • Double Room
  • Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at noon
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Also known as

  • City-Hotel Frankfurt
  • City-Hotel Hotel Frankfurt
  • Frankfurt City-Hotel
  • City-Hotel Frankfurt Hotel

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Self parking costs EUR 8 per night

Rollaway beds are available for EUR 15 per night

Buffet breakfast is offered for an extra charge of EUR 8 per person (approximately)

Pets are allowed for an extra charge of EUR 15 per night

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Room service
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Minibar
Freshen up
  • Shower only
  • Hair dryer
Be entertained
  • Pay movies
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

City-Hotel Frankfurt, Frankfurt’s small print

Also known as

  • City-Hotel Frankfurt
  • City-Hotel Hotel Frankfurt
  • Frankfurt City-Hotel
  • City-Hotel Frankfurt Hotel

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Self parking costs EUR 8 per night

Rollaway beds are available for EUR 15 per night

Buffet breakfast is offered for an extra charge of EUR 8 per person (approximately)

Pets are allowed for an extra charge of EUR 15 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 59 reviews

City-Hotel Frankfurt, Frankfurt
Fair2.0 / 5
Not for the family
The condition of the room itself is worthy of a 3-star rating. The room and bathroom were clean. The bathroom had a VERY small shower; there was barely enough room to wash, and I'm only 5'5". The beds were too soft and "squishy". Checking in was a near disaster. The hotel did NOT have our booking in their system and they were fully booked. We had to wait almost an hour before they could get a room for us; to the hotel's credit, they did finally give us a room instead of turning us away. Moreover, we booked this particular hotel because it allowed dogs (per hotels.com), but on our second day, the manager (who was different from the person who checked us in) caused a fuss and told us we couldn't have dogs! The hotel's neighborhood was akin to a ghetto. Lots of questionable characters hung out on the curb in front of the hotel entrance ALL day and night, smoking, drinking alcohol, and who knows what else given that there is a brothel across the street. Two police officers came by around 2pm to usher them away, but the loiterers returned shortly thereafter. It was a 60+ degree day, so with no AC in the room, we opened the window only to have cigarette smoke wafting in, making our non-smoking room a veritable smoking room. The only reason I am not rating this hotel a "1" is because they tried very hard to accommodate us upon check-in despite not having a room reserved for us and the rate was fair given that most hotels in Frankfurt at this time were triple this rate or higher.
1 night family trip
City-Hotel Frankfurt, Frankfurt
Outstanding5.0 / 5
Huge room at a great price
I think these used to be small apartments and now converted to hotel rooms. In any case, the room was huge, very quiet, and well equipped. The Wifi was a bit slow, but I was there for fun, not for work, so it was OK. This is just on the east side of downtown and only a block from Ziel (main shopping street) and the KonstablerWache S-Bahn so very easy to walk Old Town, Dom, the river, dinner, night-life, etc, or S-bahn to the rest of Frankfurt area. I will definitely stay here again.
2 night trip
City-Hotel Frankfurt, Frankfurt
Excellent4.0 / 5
good location...for a man
the hotel is rated based on the price and expectations. It's two block from the Zeil which is great and to the subway. the rooms are a pretty good size and I had no problems there. the location, for frankfurt standards, could feel uncomfortable for women as there are a couole of male establishments and male hangouts. so it could feel a little unsafe. again, it's close to the subway and zeil so probably is ok. hotel staff wasn't friendly but did her job. also the hitel front desk and door closes after a certain hour so you need to use the backdoor. so it also makes it feel weirder. not sure this is year round but I am thinking it is.
1 night trip
City-Hotel Frankfurt, Frankfurt
Outstanding5.0 / 5
we are moved
really moved and feeling so safe. thanx
1 night romance trip
City-Hotel Frankfurt, Frankfurt
Good3.0 / 5
City hotel
The location is more than perfect However the surrounding neighborhood is dusgusting with all the loud voices and quality of people in those street if any where else than germany i would have considered the neighborhood dangerous
7 night trip

See all reviews

City-Hotel Frankfurt, Frankfurt

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