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GrandStay Residential Suites - Eau Claire

2.5 star property
Hotel with indoor pool, near Oakwood Mall

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GrandStay Residential Suites - Eau Claire

Photo gallery for GrandStay Residential Suites - Eau Claire

Exterior
Indoor pool, pool loungers
Room amenity
Standard Suite, 2 Bedrooms, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains
Premium bedding, desk, laptop workspace, blackout curtains

Overview of GrandStay Residential Suites - Eau Claire

8.8

Fabulous

Property highlights

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
  • Gym
  • Laundry facilities
Map
5310 Prill Rd, Eau Claire, WI, 54701
Main amenities
  • Housekeeping (on request)
  • Indoor pool
  • Fitness centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Reception fireplace
  • Vending machine
  • Self-serve laundry
  • Meeting room
  • Barbecue grills
  • TV in a common area
For families
  • Children stay free
  • Free cots/infant beds
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Separate sitting area

Room options

Standard Suite, 2 Bedrooms, Non Smoking

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

Executive Studio Suite, 2 Queen Beds, Non Smoking

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite, 2 Bedrooms, Non Smoking

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Non Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

About this area

Getting around

  • Eau Claire, WI (EAU-Chippewa Valley Regional) - 15 min drive

Restaurants

  • Texas Roadhouse - 14 min walk
  • The Growler Guys - 3 min drive
  • Ray's Place - 7 min drive
  • Tacos Juanita - 3 min drive
  • Mancino's Grinders & Pizza - 13 min walk

About this property

GrandStay Residential Suites - Eau Claire

When visiting Eau Claire, GrandStay Residential Suites - Eau Claire is a great choice to consider. You can go for a morning swim at the indoor pool, and visit the fitness centre for a workout. Fellow travellers like the breakfast.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 53 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM
  • Barbecue grills

Travelling with children

  • Children stay for free (see details)

What to do

  • Basketball

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2004
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Closed-captioned TV

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Sofa bed
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils
  • Dishwasher

More

  • Housekeeping (on request)

Fees & policies

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Hot tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

GrandStay Eau Claire
GrandStay Residential Suites Eau Claire
GrandStay Residential Suites Hotel Eau Claire
Grandstay Residential Hotel Eau Claire
GrandStay Residential Suites Eau Claire Hotel
GrandStay Residential Suites - Eau Claire Hotel
GrandStay Residential Suites - Eau Claire Eau Claire
GrandStay Residential Suites - Eau Claire Hotel Eau Claire

Frequently asked questions

Does GrandStay Residential Suites - Eau Claire offer free cancellation for a full refund?
Yes, GrandStay Residential Suites - Eau Claire does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at GrandStay Residential Suites - Eau Claire?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at GrandStay Residential Suites - Eau Claire?
Yes, there's an indoor pool.
Are pets allowed at GrandStay Residential Suites - Eau Claire?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at GrandStay Residential Suites - Eau Claire?
Yes, there's free self parking.
What are the check-in and check-out times at GrandStay Residential Suites - Eau Claire?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out is available.
What is there to do at GrandStay Residential Suites - Eau Claire and nearby?
On-site recreation at GrandStay Residential Suites - Eau Claire includes basketball. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.
Does GrandStay Residential Suites - Eau Claire have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
What's the area around GrandStay Residential Suites - Eau Claire like?
GrandStay Residential Suites - Eau Claire is located a short 7-minute walk from Oakwood Mall.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Jordan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Samantha, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
We have stayed at this hotel multiple times in the past and never had any issues. This time our room smelled like fish when we arrived and there wasn’t another room available. The manager offered to give us a discount however we had already paid through hotels.com so he couldn’t- didn’t offer any other type of solution. The next day we left and came back to the room still smelling like fish- we were able to switch to another room for the second night (that room also had a hint of a fishy smell). The pool area had the smallest “hand towels” for us to use. The hottub had brown foam floating in it so we quickly left that area. The breakfast was definitely nothing to brag about. Overall very disappointed and we will not be back again.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Overall the trip was great. We got what we paid for. It was obvious that the hotel was due for a deep cleaning and was understaffed, but staff always helped when we had requests (more towels at the pool, more milk at breakfast, etc).
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Corinna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mother daughter weekend
Jane, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 1-night trip
Verified Hotels.com guest review