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Hotel Palass

Photo gallery for Hotel Palass

Deluxe Double Room | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Overview of Hotel Palass

Hotel Palass

3.0 star property
3-star hotel in Delegación San Lorenzo Tepaltitlán I with restaurant and bar/lounge

3 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
  • 24/7 front desk
  • Non-smoking
Vialidad José López Portillo, 306, Toluca, MEX, 50010
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 24-hour front desk
  • Conference space
  • Meeting room
For families
  • Private bathroom
  • Daily housekeeping
  • Blackout curtains
  • Lift
  • Flat-screen TV
  • Free self-parking

Room options

About this area

What's nearby

  • In Delegación San Lorenzo Tepaltitlán I
  • Galerias Metepec Shopping Center - 9 min drive
  • Centro Dinámico Pegaso - 18 min drive
  • Nevado de Toluca National Park - 29 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 18 min drive


  • Vips - 15 min walk
  • McDonald's - 13 min walk
  • Carl's Jr. - 14 min walk
  • Taqueria "El Bajio - 18 min walk
  • Don Pancho Pozoleria y Antojeria - 14 min walk

About this property

Hotel Palass

When visiting Toluca, Hotel Palass is a great choice to consider. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Guest accommodation is sealed after cleaning
This information is provided by our partners.

At a glance

Hotel size

  • 34 rooms


  • Check-in time from noon until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)


  • Free secured, covered on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Working away

  • Meeting room
  • Conference space (861 square feet)


  • 24-hour front desk


  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Handrails in stairwells

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls


  • Daily housekeeping

Fees & policies

Renovations and closures

This property is closed from 1 November 2023 to 7 November 2023 (dates subject to change).
This property will be closed from 1 November 2023 to 7 November 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; guest room doors are sealed after cleaning.


This property accepts credit cards, debit cards and cash.

Also known as


Frequently asked questions

Is Hotel Palass currently open?
This property is closed from 1 November 2023 to 7 November 2023 (dates subject to change).
Does Hotel Palass offer free cancellation for a full refund?
Yes, Hotel Palass does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Palass?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Palass?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Palass?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Palass?
You can check in from noon - midnight. Check-out time is 1:00 PM.
Are there restaurants at or near Hotel Palass?
Yes, there's an on-site restaurant.






Staff & service


Property conditions & facilities




2/10 Poor

Hotel de paso. NO familiar. Vista al motel y ruidoso. Canales pornográficos. Pésimo Expedia por ponerlo como opción. Se pagaron 2 noches y tuvimos que cambiar de hotel. No regresaron el dinero.
OSCAR, 2-night family trip
Verified Expedia guest review

8/10 Very good

Miguel, 1-night trip
Verified guest review

6/10 Good

Buen hotel, si lo que deseas es algo de una noche o solo para dormir,
1-night trip
Verified guest review