Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Riu Cancun All Inclusive

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera, Cancun, QROO, 77500, Mexico

All-inclusive beachfront property with spa, near Cancun Convention Center
  • Free buffet breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Friendly staff, mediocre food, subpar rooms with semi adequate cleaning crews. Dec 29, 2020
  • Resort is nice. What they offered with all inclusive is not accurate. Rooms are to small…Dec 23, 2020

Riu Cancun All Inclusive

from $200
  • Junior Suite, Ocean View (U)
  • Standard Double Room, Ocean View (U)
  • Standard Double Room (M)
  • Standard Double Room, Sea View (M)
  • Junior Suite, Sea View (M)
  • Standard Room, Ocean View (L)
  • Standard Room, Ocean View (E)
  • Suite, Ocean View (U)
  • Standard Room, Ocean View (B)
  • Junior Suite, Ocean View (B)
  • Junior Suite, Sea View
  • Junior Suite, Ocean View (B2C)
  • Standard Room, Ocean View (B2C)
  • Suite, Ocean View (B2C)
  • Suite, Ocean View (M)
  • Suite, Ocean View (L)
  • Junior Suite, Ocean View (L)
  • Junior Suite, Sea View (E)
  • Junior Suite, Ocean View (E)
  • Junior Studio Suite, Ocean View (C)
  • Junior Studio Suite, Ocean View (C)
  • Standard Double Room, Ocean View (C)

What’s around Riu Cancun All Inclusive

Landmarks

  • In Zona Hotelera
  • Cancun Convention Center - 5 min walk
  • Tortuga Beach - 32 min walk
  • La Isla Shopping Mall - 44 min walk
  • Cancun Interactive Aquarium - 45 min walk
  • Forum Beach - 7 min walk
  • Gaviota Azul Beach - 7 min walk
  • Chac Mool Beach - 10 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

At a glance

Key facts

Size

  • 569 rooms
  • Arranged over 14 floors

Arriving/leaving

  • Check-in time 4:00 PM-11:30 PM
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free onsite self parking

Payment types at the property

* See small print for additional details or extra charges

At the property

Food and drink
  • Free buffet breakfast daily
  • 6 restaurants
  • 5 bars/lounges
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Beach sun loungers
  • Beach towels
  • Number of outdoor pools - 4
  • Swim-up bar
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Windsurfing on site
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Nightclub
  • Pool sun loungers
  • Health club
  • Spa tub
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Conference space
  • Conference space size (meters) - 198
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2003
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Scuba-diving lessons
  • Snorkeling
  • Surfing/boogie boarding

Land activities
  • Volleyball

Lessons/classes/games
  • Water fitness

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Miramar - This buffet restaurant serves breakfast, lunch, and dinner.

La Toscana - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Kawachi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Kulinarium - This restaurant serves dinner only. Open daily.

Turquesa - This poolside buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Riu Cancun All Inclusive’s small print

Also known as

  • All Inclusive Riu
  • Riu Cancun All Inclusive
  • Cancun Riu Hotel
  • Riu Cancun Hotel Cancun
  • Riu Cancun Mexico
  • Rui Cancun
  • Riu Cancun All Inclusive All-inclusive property
  • Riu All Inclusive All-inclusive property
  • Riu Cancun Inclusive Inclusive
  • Riu Cancun All Inclusive Cancun
  • Riu Cancun All Inclusive All-inclusive property
  • All Inclusive Riu Cancun
  • Riu Cancun All Inclusive All-inclusive property Cancun
  • Cancun All Inclusive Riu
  • Cancun Riu
  • Cancun Riu All Inclusive
  • Riu
  • Riu All Inclusive
  • Riu All Inclusive Cancun
  • Riu Cancun

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night, up to 20 nights

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Riu Cancun All Inclusive

  • Does Riu Cancun All Inclusive offer free cancellation for a full refund?
    Yes, Riu Cancun All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Riu Cancun All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Riu Cancun All Inclusive?
    Yes, there's free self parking.
  • Is there a pool at Riu Cancun All Inclusive?
    Yes, there are 4 outdoor pools.
  • Are pets allowed at Riu Cancun All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Riu Cancun All Inclusive?
    You can check in from 4:00 PM - 11:30 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
  • Are there restaurants at or near Riu Cancun All Inclusive?
    Yes, there are 6 onsite restaurants, featuring Italian cuisine and poolside dining. Nearby restaurants include Mextreme (5-min walk), Chuchito Perez (8-min walk), and The Surfin Burrito (12-min walk).
  • Is there an onsite casino at Riu Cancun All Inclusive?
    No, this property doesn't have a casino, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.

Didn’t find the right property?

Continue searching for Cancun, Quintana Roo, Mexico

Recent reviews

Very Good 8.2 From 1,812 reviews

Fair 4.0
Stay at your own risk, not safe
If you’re looking to party with a bunch of loud out of control drunks, this hotel is for you. CONS: walls are extremely thin and god forbid you get an adjoining room. Sounds like the people next door are in your room with you. Bed is too hard and pillows too small. There was barely a beach and no where to social distance and lay out. All the loungers and good spots were taken. Elevators are slow and there’s 4 of them. Pool is disgusting!!! Never got in. Looks like they don’t clean it. Lastly, do not sit at the other pool area on the side of the hotel, especially at night. Some crazy drunk threw 2 balcony chairs, beer bottles and a phone from the 15th floor and almost killed someone. The idiots were arrested and luckily the people were unscathed, but mind you, this could’ve been a HUGE lawsuit if someone was killed. Security could improve...didn’t really feel all that safe. PROS: food was pretty good and had a nice view of the ocean from the 14th floor. Staff is nice and attentive. That was about it. There are other nice resorts, reasonably priced nearby, that are better choices. Stay here at your own risk.
us4 night trip
Good 6.0
Below expectations.
As an all-inclusive hotel, it was a little below our expectations. Hotel food was the same every night at the buffet. Restaurants options weren’t much, specially realizing that two of the restaurants share the same buffet. One of the waiter at the steakhouse was rude, when we ask him to explain the menu. Also, pools are not heated. But mostly, I rate this hotel 3/5 stars because it lacks a lot of entertainment. First all-inclusive hotel that makes me go to bed early because I’m bored of not having anything else to do at the hotel instead of sending me to bed for being tired of all the activity during the day. If you are going with kids, there’s not much to do besides taking them to the pool.
Daniela, us3 night trip
Very Good 8.0
Pool are
Alan, us3 night trip
Very Good 8.0
The rooms were subpar and average on cleanliness.
The rooms were subpar and average on cleanliness. The service of the staff was below par and I would give it the three star rating
Cregg, us3 night trip
Fair 4.0
Overall service was not good. Rooms Are old and housekeeping did not service the room to our satisfaction. Food at the buffet was not good.
Krysanthe, us4 night trip with friends
Very Good 8.0
Good service
We had a good time. The location was excellent. The service was pretty on point and we enjoyed ourselves. We would definitely be back.
Zuleika, us3 night trip
Very Good 8.0
Great service, great food especially diner buffet. Can't get over see food choices and ceviches omg.. All inclusive its real all inclusive. All restaurants all bars all drinks you can think of. But Riu please fix your elavators. Lucky we had a room on a 5th floor. A most of time we were taking a stairs. Your elevators sucks. Wait time is like forever. It apply to both towers. Our friends stay in the other. Lucky them they were on 3rd floor. Beside we both paid for same room type and their was in other tower much bigger and nicer. But who stays in the room. Again service, food and drinks first class. Just fix those elevators.
Maciej, us4 night trip
Exceptional 10.0
Amazing place to stay 100% recommend.
Jesus, us7 night trip
Exceptional 10.0
Amazing
I definitely will be back !!
William, us3 night trip
Exceptional 10.0
Perfect! Clean, very well located, outstanding food and services. Perfect! Perfect! Perfect!
Christian, us8 night family trip

Riu Cancun All Inclusive