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All properties in Isla Mujeres, Quintana Roo, Mexico

Casa de los Sueños Boutique Hotel

Upscale beach resort with spa, near Garrafon Natural Reef Park

  • Free full breakfast, free WiFi, and free parking
From
$115

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1 / 81Beach
Carretera Garrafon Manzana 55, Isla Mujeres, 77400, QROO, Mexico
8.6.Fabulous.
  • I can’t say enough positive things about this hotel. Staff is friendly and accommodating…

    May 30, 2021

  • It was a great stay. Very calming and relaxing. The staff, especially Carlos, was…

    May 28, 2021

See all 113 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
Convenient
Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 12 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 3 outdoor pools

Feel at home

  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Hair dryer
  • Minibar

What’s around

  • On the waterfront
  • Dolphin Discovery - 41 min walk
  • Garrafon Natural Reef Park - 2 min walk
  • Parque de los Suenos - 2 min walk
  • Costa Occidental de Isla Mujeres National Park - 2 min walk
  • Capitán Dulché Museum - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Presidential Room, 1 King Bed
  • Deluxe Suite, 1 King Bed, Jetted Tub
  • Ocean View King Suite
  • Ocean View Double
  • Deluxe King Suite
  • Deluxe Double Suite
  • Studio City View
  • Double Suite

Location

Carretera Garrafon Manzana 55, Isla Mujeres, 77400, QROO, Mexico
  • On the waterfront
  • Dolphin Discovery - 41 min walk
  • Garrafon Natural Reef Park - 2 min walk

What’s around

Landmarks

  • On the waterfront
  • Dolphin Discovery - 41 min walk
  • Garrafon Natural Reef Park - 2 min walk
  • Parque de los Suenos - 2 min walk
  • Costa Occidental de Isla Mujeres National Park - 2 min walk
  • Capitán Dulché Museum - 7 min walk
  • Isla Mujeres Sculpture Garden - 16 min walk
  • Mundaca House - 16 min walk
  • Statue Ixchel - 18 min walk
  • Punta Sur - 18 min walk
  • Cliff of the Dawn - 18 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 130 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 12 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-7 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily
  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 3
  • Free pool cabanas
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Kayaking on site
  • Snorkeling on site
  • Ecotours nearby
  • Sailing nearby
  • Scuba diving nearby
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Wedding services
  • Multilingual staff

Facilities

  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar

Sleep well

  • Premium bedding

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa Zenter has massage/treatment rooms and couples treatment room(s). Services include massages.

Small print

Also known as

  • Casa De Los Suenos Hotel Isla Mujeres
  • Casa de los Sueños
  • Casa Los Suenos Isla Mujeres
  • Boutique Hotel Casa de los Sueños
  • Casa de los Sueños Boutique Hotel Resort
  • Casa de los Sueños Boutique Hotel Isla Mujeres
  • Casa los Sueños
  • Casa de los Sueños Boutique Hotel Resort Isla Mujeres
  • Casa los Sueños Hotel
  • Casa los Sueños Hotel Isla Mujeres
  • Casa los Sueños Isla Mujeres
  • Casa los Sueños Resort Isla Mujeres

Optional extras

Airport shuttle service is offered for an extra charge of MXN 1200 per person (one-way)

Airport shuttle service for children costs MXN 1200 (one-way)

Policies

This property does not have elevators.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Casa de los Sueños Boutique Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there are 3 outdoor pools.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 7 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Casa Rolandi (2 mi), Lolo Lorena (2.1 mi), and Green Verde (2.2 mi).
  • Yes, an airport shuttle is available. The charge is MXN 1200 per person one-way.
  • No, this resort doesn't have a casino, but PlayCity Casino (7.5 mi) and Royal Yak Casino and Sports Book (8.1 mi) are both nearby.
  • Have fun with onsite activities like kayaking, snorkeling, and cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Casa de los Sueños Boutique Hotel also has spa services.
8.6.Fabulous.
  • 10.0.Exceptional

    Great botique hotel

    The room we had was the one described as with jetted tub. It was the Serenity room and the room was amazing. Incredible view. stunning. Large potio, maybe 12 by 22 overlooking the blue water. To the right you would catch the sunset, and straight out the lights of Cancun. Selene and Carlos helped out with everything from a golf cart, to taxis, to restaurants. We will be back. After showing a video of our room to people we met there, two couples booked a future stay.

    Patrick, 6 night trip, May 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful property, very quiet and relaxing. Staff was kind, responsive and helpful. We were excited about riding bikes and they weren't in the best shape to get around. So that's the only thing I'd recommend - getting new bicycles.

    2 night trip with friends, Apr 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was excellent! Would definitely come back.

    Lee, 2 night trip, Apr 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Quiet secluded relaxing

    Very relaxing. The view and the pool were awesome. The service was very good and friendly.

    Alan, 3 night trip, Apr 8, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    We have stayed here in the past and have visited the resort 4 times. We were a little unhappy this stay because we felt a different feeling from previous stays. In the past it was always a peaceful, serene place where you could relax and enjoy the beauty of the area. This time we sensed a different vibe. On one night at the room above us there was a LOUD party going on all night until 4:30 AM. Neither my wife or I could get to sleep and the resort allowed this to go on. I miss the old resort we used to go to. We will return to this place but won't be staying here in the future.

    5 night trip with friends, Apr 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The place was clean and welcoming from the moment that you walk in. Selene made us feel like we were in vacation, outstanding customer service and super genuine, we were taking care of like queens.

    4 night romance trip, Mar 28, 2021

    Verified Expedia guest review

  • 6.0.Good

    A different stay

    This is our third or fourth time staying here and it is the first time I am truly disappointed in our stay. The room smelled like it had not been opened in a while. The a/c was turned off which didnt help any and the fridge was not on so it had nothing in it. The past times when we've come the fridge has some welcome drinks, nothing this time. Only one side lamp was working so the room was a bit dark. The staff as always was great, but the hotel itself looks a bit rougher than I remember.

    1 night trip, Jan 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place to stay! Beautiful views, had great amenities like a wonderful restaurant, swim up bar, activities like water slide and kayaking.

    7 night family trip, Dec 27, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Beautiful view from the balcony! Very helpful and friendly staff. But I was sad to find no TV in the room, the AC was blowing extremely cold air (thermostat didn’t work), the bed was so uncomfortable and they didn’t cover our pillows with pillowcases. Overall, my husband and I did not get any sleep. We will not return;(

    Julie, 1 night family trip, Dec 21, 2020

    Verified Expedia guest review

  • 2.0.Poor

    We had tried contacting the hotel since 12/3/2020 regarding a late arrival since the times on the ferry are not accurate due to Covid and they didn’t pick up. We contacted Expedia and they haven’t resolved the issue. We got stuck in Cancun not being able to travel to Isla as the ferry wasn’t running all day but the website said it was. Very poor communication. Please make sure to check hours and times before booking as you might get stuck without help.

    Veronica, 1 night family trip, Dec 4, 2020

    Verified Expedia guest review

See all 113 reviews