COVID-19 Travel Alert: If you have an upcoming booking to change or cancel, check the next steps and policies here. Please only call if you are within 72 hours of check-in, so we can prioritize immediate bookings. Thank you.

Skip to main content.
All properties in Durban, KwaZulu-Natal (province), South Africa
1 room, 2 adults

The Royal Hotel, Durban

3-starQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Great for families

Good to know

  • Free cribs/infant beds
  • Beach nearby
  • Connecting/adjoining rooms available
  • Free WiFi
267 Smith Street, Durban, KwaZulu-Natal, 4001, South Africa

3-star hotel with restaurant, near uShaka Marine World
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Wellness Area
Great wellness & sports facilities
Breakfast
Tasty breakfast
Location
Location is ok
Amenities
Amenities are not the best

The Royal Hotel, Durban

  • Deluxe Twin Room, 2 Twin Beds, Non Smoking, City View
  • Deluxe Double Room, 1 Queen Bed, Non Smoking, Bay View
  • Deluxe Double or Twin Room, 1 King Bed, Non Smoking, Bay View
  • Family Room, Multiple Beds, Non Smoking, City View
  • Executive Room, 1 King Bed, Non Smoking, Bay View

What’s around The Royal Hotel, Durban

Landmarks

  • In Durban Central Business District
  • UShaka Marine World - 34 min walk
  • Durban Beach - 41 min walk
  • Durban Art Gallery - 1 min walk
  • Farewell Square - 1 min walk
  • Durban City Hall - 1 min walk
  • Durban Natural Science Museum - 1 min walk
  • Old Courthouse Museum - 2 min walk

Getting around

  • Durban (DUR-King Shaka Intl.) - 31 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 206 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Train station shuttle

  • Cruise terminal shuttle *

Parking

  • Self parking (limited) *

Offsite

  • Beach shuttle *

  • Theme park shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Beach shuttle (surcharge)
  • Spa services on site
  • Spa treatment room(s)
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1845
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair accessible
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

The Royal Hotel, Durban’s small print

Also known as

  • Royal Durban
  • Royal Hotel Durban
  • The Royal Hotel Hotel
  • The Royal Hotel Durban
  • The Royal Hotel Hotel Durban

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 11 years old are not allowed in the spa.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs ZAR 70 per day

Buffet breakfast is offered for an extra charge of ZAR 165 for adults and ZAR 165 for children (approximately)

Airport shuttle service is offered for an extra charge of ZAR 350 per vehicle (one way)

Airport shuttle for children between the ages of 5 and 11 costs ZAR 150.00 (one-way)

Cruise ship terminal shuttle, train station pick-up, and train station drop-off service is offered for an extra charge

Beach shuttle and theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.4 From 96 reviews

Exceptional 10.0
Definitely coming back
I don't understand why it's a 3 star cause everything is 5star and the staff is amazing
Sandile, za1 night trip
Exceptional 10.0
My family and I had a wonderful time at the Royal. Reception was great; capacious rooms; ample parking; nice breakfast. Overall stay was excellent.
Jeffrey, za1 night family trip
Very Good 8.0
Vintage style
We had to pay R75 per day for parking and I was not told in advance. The carpet in my room(642) was dirty or stained. Otherwise I like the vintage and elegant decor. The porters were helpful. Great service at the restaurant.
za3 night trip
Very Good 8.0
The stay was fine but need to look at fixing their furniture in time before guests arrive.
Alice, za5 night family trip
Good 6.0
Dissapointed
It was fair but most amazing was scarcity of drinking water just a mere tap water n i had to complain first before they can cnhange our bedding....they just made the bed without changing sheets ,pillow cases n towels let alone refilling tea/coffee stuff n toiletries in the bathrooms n end up buying toilet paper .... remember we stayed 5 nights there but at after a reguested to speak to the manager everything was taken care of.Remember i syeyed in this hotel in 2015 but this year i dnt know what happened. During breakfast they end up counting food .i wonder why they accomodaye so many guest they cannot afford to feed them breakfast .
Irene, za5 night family trip

The Royal Hotel, Durban

Is the description of this hotel not correct? Tell us