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Holiday Inn Express London - Croydon, an IHG Hotel

Photo gallery for Holiday Inn Express London - Croydon, an IHG Hotel

Exterior
Standard Room | Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Standard Room, 2 Single Beds | Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace

Overview of Holiday Inn Express London - Croydon, an IHG Hotel

Holiday Inn Express London - Croydon, an IHG Hotel

3.0 star property
City centre Croydon hotel with bar/lounge

7.4/10 Good

989 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
  • Bar
  • 24/7 front desk
Map
1 Priddys Yard Off Frith Rd, Croydon, England, CR0 1TS

Room options

About this area

What's nearby

  • In Broad Green
  • Thames River - 52 min drive
  • Westminster Abbey - 24 min drive
  • Big Ben - 57 min drive
  • London Eye - 58 min drive
  • Covent Garden Market - 28 min drive
  • Trafalgar Square - 60 min drive
  • Buckingham Palace - 60 min drive
  • Russell Square - 29 min drive
  • Harrods - 60 min drive
  • Hyde Park - 60 min drive

Getting around

  • Gatwick Airport (LGW) - 44 min drive
  • Heathrow Airport (LHR) - 72 min drive
  • London (LCY-London City) - 75 min drive
  • East Croydon Station - 10 min walk
  • West Croydon Station - 12 min walk
  • Croydon Waddon Station - 18 min walk
  • Church Street Tram Station - 3 min walk
  • George Street Tram Station - 3 min walk
  • Centrale Tram Station - 4 min walk

Restaurants

  • Stirfry's Chinese Buffet - 3 min walk
  • Nando's - 3 min walk
  • BRGR & BEER - 3 min walk
  • Scrumpchinos - 3 min walk
  • Mexway Mexican Grill - 3 min walk

About this property

Holiday Inn Express London - Croydon, an IHG Hotel

Located near a train station, Holiday Inn Express London - Croydon, an IHG Hotel is a great choice for a stay in Croydon. Guests will have free perks such as breakfast, WiFi and wired Internet. The helpful staff and central location get good marks from fellow travellers. The property is only a short walk to public transportation: Church Street Tram Station is 3 minutes and George Street Tram Station is 3 minutes.

Languages

Afrikaans, Arabic, English, French, Hindi, Hungarian, Irish, Italian, Portuguese, Romanian, Russian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 156 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 2:00 AM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Wheelchair-accessible parking on site
  • Off-site parking nearby (GBP 10.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

What to do

  • Discount at nearby fitness centre

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Afrikaans
  • Arabic
  • English
  • French
  • Hindi
  • Hungarian
  • Italian
  • Irish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker

Sleep well

  • Pillow menu
  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Cash deposit: GBP 100.00 per accommodation, per stay

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per stay

Parking

  • Parking is available nearby and costs GBP 10.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Holiday Inn Express London Croydon Hotel
Holiday Inn Express London Croydon
Express London Croydon
Holiday Inn Express London Croydon Hotel Croydon
Express London Croydon, An Ihg
Holiday Inn Express London Croydon
Holiday Inn Express London Croydon an IHG Hotel
Holiday Inn Express London - Croydon, an IHG Hotel Hotel
Holiday Inn Express London - Croydon, an IHG Hotel Croydon
Holiday Inn Express London - Croydon, an IHG Hotel Hotel Croydon

Frequently asked questions

Does Holiday Inn Express London - Croydon, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express London - Croydon, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express London - Croydon, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Inn Express London - Croydon, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
What are the check-in and check-out times at Holiday Inn Express London - Croydon, an IHG Hotel?
You can check in from 2:00 PM - 2:00 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Are there restaurants at or near Holiday Inn Express London - Croydon, an IHG Hotel?
Yes. Nearby restaurants include Nando's (3-min walk), BRGR & BEER (3-min walk) and Scrumpchinos (3-min walk).
What's the area around Holiday Inn Express London - Croydon, an IHG Hotel like?
Holiday Inn Express London - Croydon, an IHG Hotel is in Broad Green, a short 3-minute walk from Church Street Tram Station. Travellers say that the area is central and good for shopping.

Reviews

7.4

Good

7.9/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.3/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

2/10 Poor

Horrible
Only stayed one night out of the seven we were suppose to stay because of Covid 19 The room was a mess ripped mattress on the sofa bed horrible Didn’t make the bed like we asked ahead of time Didn’t give us a refund when we had to go home due to Clovid would not recommend this place to anyone
Walter, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

My prominent memory is friendly staff
The best asset of this hotel is the staff- particularly Nicky who greets everyone at breakfast as though they are her personal guests. Good location for links to central London.
Muriel, 3-night trip
Verified Hotels.com guest review

6/10 Good

Weekend Stay
It was an ok stay for the weekend, the only thing is that the hotel was on a side street as if deliveries could be made to stores which I did not like and there was not sufficient parking, it was on a first come first serve basis (6 bays). They did have some drilling going on in the hotel which I found quite inappropriate especially if you are a paying guest. overall the staff were very nice and so was the breakfast.
2-night trip
Verified Hotels.com guest review

6/10 Good

The staff were lovely, when you could get their attention. Late check in, rang the buzzer but got no ones attention though I could see three staff members. Two watched us (from the reception desk) walk over to the bar but no one came over to serve us a drink (until 10 minutes later when I went and got someone). The next morning called for an extra towel and it took an hour to get (two towels left for three people in a room). Sofa bed un-level; higher in the middle than both ends - comfortable otherwise. Toilet flush needed pumping a few times before I would go.
PK, 1-night family trip
Verified Expedia guest review

4/10 Fair

Basic hotel - being refurbed!
Hotel was being refurbished - which was not advertised until arrival. First room stank of glue fumes (new carpet). Got moved and the second room was ok. Hotel is very tired and dilapidated. Rooms have basically no soundproofing - I heard literally every word from next door. Breakfast was not great - build a bap, sausage/bacon/scrambled egg/beans were the hot options. No veggie or vegan alternatives for the hot food. Had to ask for soya milk every day. Orange/apple juice machines were always empty. Croissants and baps were hard/dry; but the mini muffins and sliced bread were ok. Not amazing, but not awful. I wouldn’t rush back.
7-night trip
Verified Hotels.com guest review

8/10 Very good

Bedding was rather limited and found the room quite cold during the night. Otherwise very good value and would stay here again
1-night trip
Verified Expedia guest review

6/10 Good

Not going to stay here again.
I did not enjoy at all and would not recommend anyone to come and stay here. I had called twice requesting early check in because my flight was landing early so they told me to come at 10:30am but even then i reached at 11:45am and was told that the room is not ready. We waited until 2pm that is when our room was ready even then after booking for a double bed we find that we have been given a twin bed room. We informed the manager and he mentioned that double bed is up on availability which was not mentioned on the site. The staff was rude and not co operative.
2-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review