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Douglas Fir Resort and Chalets, Banff

3-star3 stars
525 Tunnel Mountain RoadBanffABT1L1B2CanadaGreat location! See map

Family Banff condo with fireplace, kitchen
  • Free WiFi in lobby and free parking
Very Good8.0
Great location
Great pool
Fantastic service
Complaints about WiFi
445See all 445 reviews
From 1,059 reviewsTripAdvisor Traveller Rating

Douglas Fir Resort and Chalets, Banff

from $147
  • Studio, 1 Queen Bed with Sofa bed, Kitchen
  • Loft in Lodge
  • Standard Apartment, 1 Bedroom
  • Loft, 1 Bedroom
  • Apartment, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas



  • Free self parking


  • Free area shuttle

  • Free shopping center shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Barbecue grills
Things to do
  • Number of indoor pools - 2
  • Children's pool
  • Ski storage
  • Ski passes available
  • 24-hour fitness facilities
  • Number of spa tubs - 2
  • Steam room
  • Free water park access
  • Waterslide
  • Sauna
Working away
  • Computer station
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 24
  • Year Built 1946
  • Elevator/lift
  • ATM/banking
  • Garden
  • Picnic area

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Fireplace
  • Separate dining area
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • DVD player
  • Video-game console
Stay connected
  • Desk
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Daily housekeeping
  • In-room safe (laptop compatible)

Douglas Fir Resort and Chalets, Banff’s small print

Also known as

  • Douglas Fir Resort Chalets
  • Douglas Fir Chalets Banff
  • Douglas Fir Resort
  • Douglas Fir Resort & Chalets
  • Douglas Fir Resort & Chalets Banff
  • Douglas Fir Banff
  • Douglas Fir Hotel Chalets
  • Douglas Fir Resort & Chalets Hotel Banff
  • Douglas Fir Resort And Chalets


Children under 14 years old are not allowed in the swimming pool or spa tub without adult supervision.

Guests under 14 years old are not allowed in the fitness facility.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Douglas Fir Resort and Chalets, Banff


  • In a national park
  • Canadian Ski Museum West - 22 min walk
  • Banff Lake Louise Tourism Bureau - 22 min walk
  • Banff National Park Information Centre - 22 min walk
  • Canada House Gallery - 25 min walk
  • Banff Park Museum - 28 min walk
  • Banff Centre - 28 min walk
  • Central Park - 28 min walk

Getting around

  • Calgary, AB (YYC-Calgary Intl.) - 88 min drive
  • Banff Station - 28 min walk
  • Free self parking
  • Free area shuttle
  • Airport shuttle
  • Free shopping center shuttle

Recent reviews

Very Good 8.0 From 445 reviews

Douglas Fir Resort and Chalets, Banff
Great family getaway
Located up the Tunne Mountain district, it's in a quieter part of Banff and only 5 minutes to downtown Banff. The property shows its age but has been updated. Overall great value for a quick weekend getaway not to mention the indoor water slides and kids play area.
A Traveler, us3 night family trip
Douglas Fir Resort and Chalets, Banff
Casual, cozy, and fun!
The best part about our stay was also a problem in one way - our room was so quiet, private, and relaxing that we slept late and didn't spend as much time in the beautiful outdoors! The folks at checkin/ check out treated us like family coming to stay for a reunion - all questions were answered promptly and they also made sure we knew about the handy shuttle service. Clean, mid-price, easy parking - a quiet spot somewhat removed from the bustle of town, but close to everything.
Catherine, us2 night romance trip
Douglas Fir Resort and Chalets, Banff
Nice Place
Very good place; ideal for families. Wold definitely come back.
James, us3 night romance trip
Douglas Fir Resort and Chalets, Banff
Very Good8.0
We had a wonderful stay in Douglas Fir, but we noticed that the microwave was placed so high above the vent and it was difficult for us to usedor reached it since we are short people. we suggest the hotel can provide small stool for us to step on it in using the microwave.
Marie Joan, us1 night family trip
Douglas Fir Resort and Chalets, Banff
They did not clean our room on second day, just left some tower inside the room. The sink was clogged and never really was care of even the front desk clerk came to look at it. Most of the room was outdated.
stanley, us2 night family trip

See all reviews

Douglas Fir Resort and Chalets, Banff

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