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Douglas Fir Resort and Chalets, Banff

3-star3 stars
525 Tunnel Mountain RoadBanffABT1L1B2CanadaGreat location! See map

Family Banff condo with fireplace, kitchen
  • Free WiFi in lobby and free parking
Great location
Great pool
Complaints about WiFi
Vibe is not too good
437See all 437 reviews
From 1,055 reviewsTripAdvisor Traveller Rating

Douglas Fir Resort and Chalets, Banff

from $152
  • Studio, 1 Queen Bed with Sofa bed, Kitchen
  • Loft in Lodge
  • Standard Apartment, 1 Bedroom
  • Loft, 1 Bedroom
  • Family Suite, 3 Bedrooms
  • Private, A-Frame Chalet
  • Book Today.. Stay Tonight!
  • Loft, 1 Bedroom (Pet Friendly)
  • Standard Apartment, 1 Bedroom (Pet Friendly)

About Douglas Fir Resort and Chalets, Banff

This family-friendly property is located inside Banff National Park, accessible to 301 ski runs and 32 ski lifts.

Resort Features.
Douglas Fir Resort and Chalets has a water park with 2 giant indoor water slides. Other recreational facilities include 2 indoor pools, a spa tub, and steam room. Registered guests also enjoy complimentary unlimited use of the Town of Banff shuttle. Guest parking is complimentary during stay. The staff can arrange dry cleaning services and tour assistance. Additional amenities include a fitness facility, children's pool, and sauna. This is a smoke-free property (fines may apply for violations). This property is self-catering. Dogs are welcome in specific rooms for a fee, with advanced notice (restrictions apply).

Amenities featured in guestrooms include air conditioning, coffee/tea makers, and clock radios. Guestrooms have 42-inch HD televisions with cable and premium TV channels. All guestrooms provide microwaves and refrigerators. Bathrooms have hair dryers and complimentary toiletries. Guestrooms are accessible via exterior corridors. All guestrooms at Douglas Fir Resort and Chalets are non-smoking.

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-out
Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *


  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *


  • Free WiFi in public areas



  • Airport shuttle at scheduled times *


  • Free self parking


  • Free area shuttle

  • Free shopping center shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Barbecue grills
Things to do
  • Number of indoor pools - 2
  • Children's pool
  • Ski storage
  • Ski passes available
  • 24-hour fitness facilities
  • Number of spa tubs - 2
  • Steam room
  • Free water park access
  • Waterslide
  • Sauna
Working away
  • Computer station
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 24
  • Year Built 1946
  • Elevator/lift
  • ATM/banking
  • Garden
  • Picnic area

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Fireplace
  • Separate dining area
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • DVD player
  • Video-game console
Stay connected
  • Desk
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


On Site

  • Sauna
  • Steam room
  • Hiking/biking trails on site
  • Playground on site
  • Free water park access


  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Douglas Fir Resort and Chalets, Banff’s small print

Also known as

  • Douglas Fir Resort Chalets
  • Douglas Fir Chalets Banff
  • Douglas Fir Resort
  • Douglas Fir Resort & Chalets
  • Douglas Fir Resort & Chalets Banff
  • Douglas Fir Banff
  • Douglas Fir Hotel Chalets
  • Douglas Fir Resort & Chalets Hotel Banff
  • Douglas Fir Resort And Chalets


Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 14 years old are not allowed in the swimming pool or spa tub without adult supervision.

Guests under 14 years old are not allowed in the fitness facility.

Optional extras

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CAD 25

Airport shuttle service is offered for an extra charge of CAD 125.98 per person (roundtrip)

Airport shuttle for children between the ages of 2 and 12 costs CAD 62.99 (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Douglas Fir Resort and Chalets, Banff


  • In a national park
  • Surprise Corner - 0 min walk
  • Victoria Glacier - 21 min walk
  • Canadian Ski Museum West - 22 min walk
  • Banff Lake Louise Tourism Bureau - 22 min walk
  • Banff National Park Information Centre - 22 min walk
  • Banff Legacy Trail - 24 min walk
  • Canada House Gallery - 25 min walk

Getting around

  • Calgary, AB (YYC-Calgary Intl.) - 88 min drive
  • Banff Station - 28 min walk
  • Free self parking
  • Free area shuttle
  • Airport shuttle
  • Free shopping center shuttle

Recent reviews

Good 7.8 From 437 reviews

Douglas Fir Resort and Chalets, Banff
Great family getaway
Located up the Tunne Mountain district, it's in a quieter part of Banff and only 5 minutes to downtown Banff. The property shows its age but has been updated. Overall great value for a quick weekend getaway not to mention the indoor water slides and kids play area.
A Traveler, us3 night family trip
Douglas Fir Resort and Chalets, Banff
Casual, cozy, and fun!
The best part about our stay was also a problem in one way - our room was so quiet, private, and relaxing that we slept late and didn't spend as much time in the beautiful outdoors! The folks at checkin/ check out treated us like family coming to stay for a reunion - all questions were answered promptly and they also made sure we knew about the handy shuttle service. Clean, mid-price, easy parking - a quiet spot somewhat removed from the bustle of town, but close to everything.
Catherine, us2 night romance trip
Douglas Fir Resort and Chalets, Banff
Nice Place
Very good place; ideal for families. Wold definitely come back.
James, us3 night romance trip
Douglas Fir Resort and Chalets, Banff
Very Good8.0
We had a wonderful stay in Douglas Fir, but we noticed that the microwave was placed so high above the vent and it was difficult for us to usedor reached it since we are short people. we suggest the hotel can provide small stool for us to step on it in using the microwave.
Marie Joan, us1 night family trip
Douglas Fir Resort and Chalets, Banff
They did not clean our room on second day, just left some tower inside the room. The sink was clogged and never really was care of even the front desk clerk came to look at it. Most of the room was outdated.
stanley, us2 night family trip

See all reviews

Douglas Fir Resort and Chalets, Banff

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