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All properties in Palembang, Indonesia
1 room, 2 adults

Novotel Palembang Hotel & Residence, Palembang

4-star4 stars
Jalan R Sukamto No 8a, Palembang, South Sumatra, 30127, Indonesia

4-star Palembang hotel with full-service spa, connected to a shopping center
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here
Very Good8.0
Great location
Good internet service
Great room
Delicious food
27See all 27 reviews
From 482 reviews

TripAdvisor Traveller Rating

Novotel Palembang Hotel & Residence, Palembang

from $52
  • Room
  • Superior Room, Pool View
  • Superior Room, Pool View
  • Superior Room
  • Superior Room

What’s around Novotel Palembang Hotel & Residence, Palembang


  • Heart of Palembang
  • Palembang Golf Club nearby
  • Palembang Square Mall nearby
  • Museum Balaputra Dewa nearby
  • Jakabaring Stadium nearby
  • Palembang Indah Mall nearby
  • Masjid Agung Grand Mosque nearby
  • Al-Munawar Arab Village nearby

Getting around

  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 5.9 miles/9.4 km
  • Free self parking
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 197 rooms
  • This hotel is arranged over 3 floors


  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Sauna
  • Golfing nearby
  • Nightclub
Working away
  • Business center
  • Meeting rooms
  • Conference space size (meters) - 997
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 2003
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Accessible bathroom
Languages Spoken
  • English
  • Indonesian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Ultra Spa has 20 treatment rooms. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Novotel Palembang Hotel & Residence, Palembang’s small print

Also known as

  • Hotel Novotel Palembang
  • Novotel Hotel Palembang
  • Novotel Palembang
  • Novotel Palembang Hotel
  • Novotel Palembang Hotel Palembang
  • Palembang Novotel


Guests under 17 years old are not allowed in the spa.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Valet parking costs IDR 100000 per day

Airport shuttle service is offered for an extra charge of IDR 130000 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.0 From 27 reviews

Novotel Palembang Hotel & Residence, Palembang
Very Good8.0
Business Trip
Not too bad for a business stay
A Traveler, sg2 night business trip
Novotel Palembang Hotel & Residence, Palembang
Very pleasant hotel with attentive staff. Even when it is hot, the circular design means that you can walk around in the shade!
A Traveler, gbBusiness trip
Novotel Palembang Hotel & Residence, Palembang
Very Good8.0
Great place for couple
Amazing hospitality by the staff who decorated our room since we were celebrating our anniversary there.
Rahul, as2 night romance trip
Novotel Palembang Hotel & Residence, Palembang
Very Good8.0
too far from main lobby
Wooi Sin, as5 night family trip
Novotel Palembang Hotel & Residence, Palembang
Best hotel in Palembang
Cozy and quiet hotel which is good for relaxing and taking time off work. Surrounding area offers wide range of local delicacies just walking distance away. Highly recommended for business traveller.
JUARES RIZAL, as1 night business trip

See all reviews

Novotel Palembang Hotel & Residence, Palembang

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