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Hotel Sumiya

Photo gallery for Hotel Sumiya

Outdoor banquet area
Garden
Property grounds
Poolside views, open selected days
Lunch, dinner and brunch served, Asian cuisine

Overview of Hotel Sumiya

Hotel Sumiya

4.0 star property
4-star hotel in Sumiya with 2 outdoor pools and restaurant

8.6/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Int. Fraccionamiento Sumiya S/N, Col. Jose Parres Jiutepec, Jiutepec, MOR, 62550
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Fitness centre
  • Sauna
  • Valet parking
  • Pool bar
  • Room service
  • Spa services
  • Babysitting
  • Business centre
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Sumiya
  • Tepozteco Pyramid - 28 min drive

Getting around

  • Area shuttle

Restaurants

  • Jardín Vandu - 6 min drive
  • Los Cazadores Cuernavaca - 6 min drive
  • Il Tomato - 10 min walk
  • Pollo Vaquero - 7 min drive
  • Cecina de Yecapixtla - 8 min walk

About this property

Hotel Sumiya

Hotel Sumiya is a great choice for a stay in Jiutepec. You can indulge in massages, body wraps or manicures and pedicures, and grab a bite to eat at Sumiya, which serves Asian cuisine and is open for lunch and dinner. Other highlights at this upmarket hotel include 2 outdoor pools, a poolside bar and a fitness centre. The helpful staff and restaurant get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global), Safe Travels (WTTC - Global) and COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 163 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Parking

  • Free secured, uncovered on-site self-parking
  • Secured uncovered on-site valet parking (MXN 100 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Golfing nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Spa services
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible path to lift

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.

Dining

Sumiya – This restaurant specialises in Asian cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
La Arboleda – This restaurant only serves breakfast. Open daily.
La Cascada – This poolside bar only serves light fare. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 410 for adults and MXN 285 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MXN 826.0 per night

Parking

  • Uncovered valet parking costs MXN 100 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Ecolab (third-party expert - Global)
  • Safe Travels (WTTC - Global)
  • COVID-19 Guidelines (WHO)

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Camino Real Sumiya Hotel Cuernavaca
Camino Real Sumiya Hotel
Camino Real Sumiya Cuernavaca
Camino Real Sumiya
Cuernavaca Hotel Camino Real Sumiya
Hotel Sumiya
Camino Real Sumiya
Hotel Sumiya Hotel
Hotel Sumiya Jiutepec
Hotel Sumiya Hotel Jiutepec
Camino Real Sumiya Cuernavaca

Frequently asked questions

Does Hotel Sumiya offer free cancellation for a full refund?
Yes, Hotel Sumiya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Sumiya ?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Sumiya ?
Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Hotel Sumiya ?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Sumiya ?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Sumiya ?
You can check in from 3:00 PM - anytime. Check-out time is 1 PM.
What is there to do at Hotel Sumiya and nearby?
Hotel Sumiya has 2 outdoor pools and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near Hotel Sumiya ?
Yes, Sumiya offers Asian cuisine and poolside dining.
Does Hotel Sumiya have any outdoor private spaces?
Yes, every room features a balcony.

Reviews

8.6

Fabulous

9.2/10

Cleanliness

9.0/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

6/10 Good

Cheep owners
Worst wifi ever. Cheep amenity’s. I hope posadas corrects all this issues
Carlos J, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

No wifi in the room. The furniture of the pool is very old. It’s a shame being a beautiful place the owners don’t invert Mony in there buiasnes
Carlos J, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Jorge Rolando, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lizbeth Alejandra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Federico M, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marco, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Montserrat, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nancy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Silvia Yesenia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

JOSE LUIS, 2-night trip
Verified Hotels.com guest review