Guests
All properties in Chesapeake, Virginia, United States of America

Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel

Hotel with indoor pool, near Chesapeake Square Mall

  • Free WiFi and free parking
From
$94

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Pool
  • Exterior
  • Indoor Pool
Indoor Pool. Image 1 of 30
1 / 30Indoor Pool
2436 Gum Rd, Chesapeake, 23321, VA, United States of America
7.4.Good.
  • Ac had carpet wet so room was musty

    Sep 11, 2021

  • Upon checking in to my standard king room and opening the door to the room, the toilet…

    Aug 25, 2021

See all 197 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Convenient
Safe
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 90 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Western Branch North
  • Chesapeake Square Mall - 14 min walk
  • Great Dismal Swamp National Wildlife Refuge - 5.8 mi / 9.4 km
  • Riverfront Golf Club - 6.4 mi / 10.3 km
  • Virginia Sports Hall of Fame and Museum - 8.3 mi / 13.3 km
  • Children's Museum of Virginia - 11.9 mi / 19.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Standard Room
  • Suite, 1 King Bed, Non Smoking
  • Room, Accessible, Non Smoking (HEARING)
  • Room, Accessible, Non Smoking (MOBILITY)
  • Superior Room
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking

What’s around

Landmarks

  • In Western Branch North
  • Chesapeake Square Mall - 14 min walk
  • Great Dismal Swamp National Wildlife Refuge - 5.8 mi / 9.4 km
  • Riverfront Golf Club - 6.4 mi / 10.3 km
  • Virginia Sports Hall of Fame and Museum - 8.3 mi / 13.3 km
  • Children's Museum of Virginia - 11.9 mi / 19.1 km
  • Hill House Museum - 12.1 mi / 19.5 km
  • Hampton Coliseum - 18.3 mi / 29.4 km
  • Naval Station Norfolk - 29.5 mi / 47.4 km

Getting around

  • Norfolk Intl. Airport (ORF) - 25 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 39 min drive
  • Norfolk Station - 16 min drive
  • Newport News Station - 20 min drive
map
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2436 Gum Rd, Chesapeake, 23321, VA, United States of America

At a glance

Hotel size

  • This hotel has 90 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 650
  • Conference space size (meters) - 59
  • One meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Japanese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

PetsPay at property

  • Service animals exempt from fees

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 9 AM to 9 PM

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted.

Also known as

  • Holiday Inn Express Chesapeake
  • Holiday Inn Express Hotel Chesapeake
  • Holiday Inn Express Hotel Suites Chesapeake

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool. Guests have pool access from 9 AM to 9 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 3 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Chuck E. Cheese's (8-min walk), Outback Steakhouse (10-min walk), and Red Robin (14-min walk).
  • Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel has an indoor pool and a 24-hour fitness center, as well as a spa tub.
7.4.Good.
  • 8.0.Very Good

    August 2021 stay

    Overall stay was good. The pool area was a mess with mask on the ground, towels left behind, some ones raft and broken glasses. There was sand in the pool which i have no clue how that got there cause i didnt see any sand around and its indoors. House keeping lady was awesome. The fridge was on defrost and had water all over it. Front desk gave us towels for it. Theres one small trash can in the bathroom. We are a family of 4, that didnt work well luckily we had extra bags with us to use for trash. Room was clean and quiet. Oh and the laundry room washer was broken, theres no way to get change and the card reader wouldnt work. After searching my car i found enough quarters and when i went to tell the front desk that now it ate my money she had an attitude cause she thought i didnt have money for it but watched me go back and forth digging in my car. Her attitude was unnecessary and running her mouth to the woman sitting down in the common area making smart comments isnt very hostiple. Even though its not the worse stay we wont be staying there again.

    Heather, 2 night family trip, Aug 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Unfriendly staff, fire alarm

    My wife and I stayed here for 3 nights. The hotel was an average room/bathroom. Nothing fancy. The staff were not friendly or welcoming. The fire alarm system was messed up and we were woken up 2 different days. The front desk didnt announce or call the rooms to let us know that it was a false alarm. When the company came to look at it, no announcements were given which meant we had to hear the alarm for twenty mins straight. The breakfast was very limited. We won't be staying at this hotel again.

    Jon, 3 night family trip, Aug 8, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    I stay here a lot and this is the first time I have had this problem. I had to change from my original room to another because of ants and when I woke up this morning, there were a lot of ants.

    1 night family trip, Aug 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    99th Birthday Event

    2 night family trip, Jul 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We made a excellent choice

    Lasha, 2 night trip, Jul 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Friendly staff, huge room, clean, convenient to 664.

    1 night trip, Jul 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Friendly people, clean room. Shower door was off track. Informed front desk, was not fixed when we left.

    Jerry, 2 night trip, Jun 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The room was nice and spacious for an overnight stay. The beds were clean. Bathroom was clean. Description and pictures online match what you actually get. To-go breakfast limited (COVID-19 protocol).

    2 night family trip, Jun 22, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Hotel and service was nice but there was strands off hair in the bed and on the bathroom floor. Also a fake eyelash under the side desk by the bed.

    Keisha, 1 night trip, Jun 20, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Extremely disappointed and angry I have to pay for

    Went to room, keys did not work. Went to lobby to have rekeyed. Went back to room, entered. Room had not been cleaned (both beds had been slept in, used towels on floor) Went to lobby and had to wait 20 minutes to get another room while the front desk clerk checked in another guest. Had to park in legal firm's parking lot. The breakfast bar in the photos was not available, they had a "grab and go" breakfast. Extremely disappointed in this hotel and service.

    Rodney, 1 night business trip, Jun 20, 2021

    Verified Hotels.com guest review

See all 197 reviews