All hotels in Johnston, Iowa, United States of America
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Hilton Garden Inn Des Moines/Urbandale, Johnston

3 stars
8600 Northpark DrJohnstonIA50131United States of America, ‏‎855-239-9477
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Excellent4.4 / 5
Vibe
Awesome vibe
Amenities
Great amenities
Service
Fantastic service
Value for money
Fairly good value for money
208See all 208 Hotels.com reviews
From 394 reviewsTripAdvisor Traveller Rating

Hilton Garden Inn Des Moines/Urbandale, Johnston

Hotel Info: 855-239-9477

from $88
  • One king bed accessible room
  • Room, Accessible
  • Room, 1 King Bed, Accessible
  • Junior Suite, One King Bed, Non-Smoking
  • Room, Accessible
  • One king bed
  • One king bed one bedroom suite
  • Two queen beds
  • One king one bedroom whirlpool ste
  • One king bed with sofabed
  • Suite, Accessible

At a glance

Key facts

Hotel size

  • This hotel has 148 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle at scheduled times *

Parking

  • Free self parking

Offsite

  • Free area shuttle within 5 mi

Other information

  • Smoke-free property

Also known as

  • Hilton Garden Inn Des Moines Urbandale
  • Hilton Garden Inn Hotel Des Moines Urbandale
  • Hilton Garden Inn Moines/Urbandale Hotel Johnston
  • Hilton Garden Inn Moines/Urbandale Hotel
  • Hilton Garden Inn Moines/Urbandale Johnston
  • Hilton Garden Inn Moines/Urbandale

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Cooked-to-order breakfast is offered for an extra charge of USD 10.95 per person (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Conference space size (feet) - 11,000
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 36-inch LCD TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Connecting/adjoining rooms available

Special features

Dining

Great American Grill - This restaurant serves breakfast and dinner. A children's menu is available.

Hilton Garden Inn Des Moines/Urbandale, Johnston’s small print

Also known as

  • Hilton Garden Inn Des Moines Urbandale
  • Hilton Garden Inn Hotel Des Moines Urbandale
  • Hilton Garden Inn Moines/Urbandale Hotel Johnston
  • Hilton Garden Inn Moines/Urbandale Hotel
  • Hilton Garden Inn Moines/Urbandale Johnston
  • Hilton Garden Inn Moines/Urbandale

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Cooked-to-order breakfast is offered for an extra charge of USD 10.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 208 reviews

Hilton Garden Inn Des Moines/Urbandale, Johnston
Excellent4.0 / 5
nice hotel
everything was fine. nice hotel
1 night trip
Hilton Garden Inn Des Moines/Urbandale, Johnston
Excellent4.0 / 5
Oaky, watch out for early maid service
Overall it was okay. The service at check in was extremely slow. I had to ask for an additional room card (total 2) as it was not offered. There was no explaining morning breakfast. The reason it is rated lower. We receive a knock on our door at 7:50am on Sunday morning wondering if we were sill in the room or if they could clean. 7:50am on a Sunday morning....that's a little extreme and early!!
1 night family trip
Hilton Garden Inn Des Moines/Urbandale, Johnston
Outstanding5.0 / 5
we were upgraded to the presidential suite which was awesome. Had great time and great service
1 night business trip
Hilton Garden Inn Des Moines/Urbandale, Johnston
Good3.0 / 5
Not staying there again.
Fire detector battery low causing constant beeping. Called front desk due to holiday weekend low on staff. They kept putting me off until they were done with guests checking in. Then waiting for someone to come change the battery. Finally we gave up and left the battery out to see if it would stop beeping. I wanted to use the whirlpool and pool area before they closed. I got about 20 min. So that was disappointing When I got back to the room it was beeping again. Called front desk and had to wait for her to check guests again. She wanted us to change rooms. My husband and I were exhausted and didn't have the energy to have to get dresses and pack up again. I told her we would try to sleep through it but it was irritating. I messed around with it myself and got it to stop. I was not impressed with cleanliness of hotel especially since it's a Hilton!
1 night family trip
Hilton Garden Inn Des Moines/Urbandale, Johnston
Excellent4.0 / 5
Clean hotel, safe neighborhood
This was our first time staying at a Hilton Garden Inn and it will not be the last. The hotel was clean and the front desk staff were friendly. I feel that breakfast should be complimentary at the rate of the room. There is an extra charge of $10.95 per person for breakfast. We ended up buying a box of muffins at the Hyvee down the road and heated them up in the microwave in the room. Not very convenient to downtown, but in a safe neighborhood with restaurants, stores, cinemas, etc.
2 night family trip

See all reviews

Hilton Garden Inn Des Moines/Urbandale, Johnston

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