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Courthouse Hotel

Photo gallery for Courthouse Hotel

Exterior
Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Courthouse Hotel

Courthouse Hotel

5-star property
Luxury hotel with spa, near Oxford Street

7.2/10 Good

991 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
19-21 Great Marlborough Street, London, England, W1F 7HL

Room options

About this area

What's nearby

  • In London City Centre
  • Oxford Street - 3 min walk
  • Piccadilly Circus - 8 min walk
  • Leicester Square - 11 min walk
  • Trafalgar Square - 14 min walk
  • The British Museum - 15 min walk
  • Hyde Park - 18 min walk
  • Marble Arch - 18 min walk
  • Buckingham Palace - 22 min walk
  • Big Ben - 26 min walk
  • London Eye - 28 min walk

Getting around

  • London (LTN-Luton) - 42 min drive
  • London (LCY-London City) - 43 min drive
  • Heathrow Airport (LHR) - 44 min drive
  • Gatwick Airport (LGW) - 94 min drive
  • Tottenham Court Road Station - 9 min walk
  • London Charing Cross Station - 18 min walk
  • London (QQU-London Euston Train Station) - 26 min walk
  • Oxford Circus Underground Station - 3 min walk
  • Piccadilly Circus Underground Station - 8 min walk
  • Tottenham Court Road Underground Station - 9 min walk

Restaurants

  • Pix Pintxos - 2 min walk
  • Obica - 2 min walk
  • Ain't Nothin But The Blues Bar - 2 min walk
  • Dehesa - 2 min walk
  • The Argyll Arms - 2 min walk

About this property

Courthouse Hotel

Courthouse Hotel features a rooftop terrace and puts you within a five-minute walk of Oxford Street. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or hydrotherapy, and Soho Wala serves lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers love the nearby shopping and walkable location. Public transportation is only a short walk: Oxford Circus Underground Station is 3 minutes and Piccadilly Circus Underground Station is 8 minutes.

Languages

Arabic, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 116 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 1:00 AM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 1640 ft (GBP 60 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Rooftop terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Arabic
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sanook. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

Soho Wala – This brasserie serves lunch and dinner.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 22.5 per person (approximately)

Parking

  • Parking is available nearby and costs GBP 60 per day (1640 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Courthouse Hotel
Courthouse Hotel London
Courthouse London
Hotel Courthouse
Courthouse Hotel London, England
Doubletree Hotel Courthouse
The Courthouse Doubletree By Hilton Hotel London
Courthouse Hotel Hotel
Courthouse Hotel London
Courthouse Hotel Hotel London

Frequently asked questions

Does Courthouse Hotel offer free cancellation for a full refund?
Yes, Courthouse Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Courthouse Hotel?
As of 26 Jan 2023, prices found for a 1-night stay for 2 adults at Courthouse Hotel on 30 Jan 2023 start from $271, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Courthouse Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Courthouse Hotel?
Yes, there's an indoor pool.
Are pets allowed at Courthouse Hotel?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Courthouse Hotel?
You can check in from 3:00 PM - 1:00 AM. Check-out time is 11:00 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Courthouse Hotel and nearby?
Courthouse Hotel has a spa and an indoor pool, as well as a fitness centre.
Are there restaurants at or near Courthouse Hotel?
Yes, there's an on-site restaurant, Soho Wala.
What's the area around Courthouse Hotel like?
Courthouse Hotel is in London City Centre, a short 3-minute walk from Oxford Circus Underground Station and 18 minutes' walk from Hyde Park. Travellers say that the local area is very walkable perfect for shopping.

Reviews

7.2

Good

7.7/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Good

Daniel, 1-night trip
Verified Hotels.com guest review

2/10 Poor

wont stay here again
I had problems from the moment i tried to check in. My room was available but the front desk would not check me in at 12:30pm because the rules are check in at 3pm.My bed sheets were not changed and i had to call the manager to come look at the sheet with feces on it. i also had what appeared as make up on the pillow case. In room dining is next to impossible to order and on 3 different occasions, the in-room dining phone just rang. On a 4th occasion, the in-room dining picked up the phone and left me listening to the background noise for about 5 minutes, and then hung up. On 2 separate occasions, there were hair balls in the bathroom floor. The breakfast is average to below average. For example, the scrambled eggs seemed to be not 'real' scrambled eggs but from a formula or mix. The location and room size were good. i paid GBP395 per night and the 8 days of frustration and lack of customer service was not to standards. i travel to London monthly and will not stay here again.
russell, 7-night business trip
Verified Hotels.com guest review

2/10 Poor

Awful
Not a 5 star hotel by any means. - Entrance blocked by a lorry - No doorman, even though many steps and no accessible entrance visible - On check in was told would need to change room after the first of a two night stay - On check in was told key for door would not work and a staff member would accompany us each time we went to our room - On check in observed the poor condition of the decor (windows unpainted) - On arrival in room (#1) TV did not work; electricity outlets in the room mostly did not work: lights were broken - Staff were pleasant but unable to help as the hotel was fully booked - Breakfast the next day was poor; multiple guests complained within ear shot; another location which has not seen a can of paint in a very very very long time (hint: look up). - Day 2 went to réception to complain to the manager; another guest arrived at the same time to complain about their room also - We were moved to the promised room - much better (though the sound from the TV didn’t work — I just gave up at this point). Its location as a hotel is great but don’t be deceived. It’s cheap because it’s awful. I’ve stayed in many 5 stars. I now remember why I don’t change when I’m on to a winner. Stay at The Langham instead. A true 5 star, the same distance from all major attractions in this area.
Andrew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

4 day stay in Soho
The stay was nice and the hotel is situated near many sites, which means within walking distance of many attractions.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel
Amazing hotel, right in the heart of London.
Joanne, 2-night trip
Verified Hotels.com guest review

6/10 Good

Lisa, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Paul, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Quirky good location and great rooftop bar Property is tired terrible signage,room lacked any decor ,no hair dryer, no bath robes drinks fridge empty bar closed at 11.00 no room service , Pool tired no Spa opersting sauna door wouldn't close securely
Alister, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Kari, 3-night trip
Verified Hotels.com guest review

2/10 Poor

POSSIBLY 2 STAR HOTEL
When we arrived the check in staff were terrible - not a smile of welcome between any of them. They obviously couldn't find my reservation even though both Hotels.com and the Courthouse had confirmed it to me and luckily I had their hard copy with me as proof. They kept going into the back room presumably in the hope I would go away. Reception had a curtain hanging off the rail and a general air of decay, with a range of sofas which had seen better days. The rooms - once they had been found were pretty much the same, with skirtings not actually attached to walls, a cupboard which did not close, as the safe was too big but had been put in there anyway. Hot water was just a trickle - obvious problems with pressure, which should have been sorted. When we came back for a nightcap approx 11:00pm the bar was closed and no minibar in the room just a fridge. Won't be going back there. Definitely not a 5 star hotel experience.
L, 1-night family trip
Verified Hotels.com guest review