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Premier Hotel The Richards, Kwazulu-Natal (province)

4 stars
3 Hibberd DriveMeerensee Richards Bay, Richards BayKwaZulu-Natal3901South Africa, ‏‎800-491-6126
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Good3.6 / 5
Location
Great location
Breakfast
Tasty breakfast
Service
Service is adequate
Vibe
Poor vibe
17See all 17 Hotels.com reviews
From 53 reviewsTripAdvisor Traveller Rating

Premier Hotel The Richards, Kwazulu-Natal (province)

Hotel Info: 866-539-8117

from $62
  • Standard Room, 2 Single Beds
  • Standard Suite
  • Standard Twin Room, Non Smoking
  • Superior Room
  • Executive Room
  • Superior Room, Non Smoking
  • Executive Room, Non Smoking
  • Standard Double Room, Non Smoking
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 135 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Babysitting/childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Offsite

  • Area shuttle *

Also known as

  • Protea Hotel Richards
  • Protea Richards
  • Premier Hotel Richards
  • Premier Richards

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Buffet breakfast is offered for an extra charge of ZAR 155 per person (approximately)

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Cable TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

On Site

  • Fitness facilities
  • Personal motorized watercraft on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sailing nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Premier Hotel The Richards, Kwazulu-Natal (province)’s small print

Also known as

  • Protea Hotel Richards
  • Protea Richards
  • Premier Hotel Richards
  • Premier Richards

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Buffet breakfast is offered for an extra charge of ZAR 155 per person (approximately)

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 17 reviews

Premier Hotel The Richards, Kwazulu-Natal (province)
Fair2.0 / 5
Will not be staying here again
We stayed here for 5 nights and definitely not worth the money paid. Had various issues from day 1 eg. fridge was not working when we arrived, someone came and had a look at it and said that it was okay, to cut a long story short, we eventually got a new fridge on day three after our stuff got spoiled. Secondly the safe was not working, we called two times and each time someone came to reset the safe, it was only on the third call did they realize that the batterries needed to be changed. Then our room card did not work two days in a row before we had to go to reception and tell them to encode it for our entire stay. We also ordered room service one of the evenings and some of the items orderd were not available even though it was listed so we ended up with our second choices. Fair enough, things happen but most of these could have be avoided and worst of all, not once did someone apologize for anything! Definitely not 4* service. I must say that the room was comfortable, although it would have been better if there was a double bed instead of two single beds pushed together. We booked the superior room which was okay but cannot be compared to other similar priced hotels. To top everything off, the gym and pool was out of order. Lets hope that no one else has the same experience.
5 night romance trip
Premier Hotel The Richards, Kwazulu-Natal (province)
Fair2.0 / 5
Quite basic - not much more
It's just the hotel, with nothing else around the property. Standard Protea room amenities. Wi-Fi was down (for two weeks!) and check-in staff did not advise of this, making it a frustrating experience in-room trying to troubleshoot my hardware. Could hear occupants from next room wake up (alarm clock) and shower, though the bed and bedding in my room was comfortable. TV had a chronic hum-like noise on each of the channels which made it slightly difficult to hear. One of the few Protea's that offers a fitness center, so that was one of the few pluses on this trip. Overall, just an OK stay. Consider other hotels alongside this to ensure you get one that meets your needs.
2 night trip
Premier Hotel The Richards, Kwazulu-Natal (province)
Excellent4.0 / 5
Happy Traveller
Stay here for business often. Economic hotel.
1 night business trip
Premier Hotel The Richards, Kwazulu-Natal (province)
Good3.0 / 5
Restaurant service was very average and food was not worth eating.
1 night business trip
Premier Hotel The Richards, Kwazulu-Natal (province)
Poor1.0 / 5
No value for money
It was a great disappointment for the four star, it's so like the two star
3 night romance trip

See all reviews

Premier Hotel The Richards, Kwazulu-Natal (province)

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