Guests
All properties in Richards Bay, KwaZulu-Natal, South Africa

Premier Hotel The Richards

4-star hotel in Richards Bay with outdoor pool and restaurant

  • Free WiFi and free parking
From
$77

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Hotel Entrance
  • Hotel Entrance
  • Outdoor Pool
  • Executive Room, Non Smoking - Garden View
  • Hotel Entrance
Hotel Entrance. Image 1 of 68
1 / 68Hotel Entrance
3 Hibberd Drive, Richards Bay, 3901, KwaZulu-Natal, South Africa
7.2.Good.
  • It's one of the peacefully situated very neat and clean and comfortable. Though I live…

    Dec 18, 2021

  • Fantastic Hotel and Spa. The meals, both breakfast and dinner were first class.

    Sep 12, 2018

See all 70 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

What’s around

  • Alkandstrand Beach - 15 min walk
  • Richards Bay Park - 18 min walk
  • Boardwalk Mall - 4.2 mi / 6.8 km
  • Enseleni Nature Reserve - 8.4 mi / 13.4 km
  • Tusk Umfolozi Casino - 13.1 mi / 21.1 km
  • Umlalazi Nature Reserve - 28.2 mi / 45.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Room, Non Smoking
  • Standard Double Room, Non Smoking
  • Executive Room, 2 Twin Beds
  • Standard Room, 2 Twin Beds
  • Suite, 1 King Bed

What’s around

Landmarks

  • Alkandstrand Beach - 15 min walk
  • Richards Bay Park - 18 min walk
  • Boardwalk Mall - 4.2 mi / 6.8 km
  • Enseleni Nature Reserve - 8.4 mi / 13.4 km
  • Tusk Umfolozi Casino - 13.1 mi / 21.1 km
  • Umlalazi Nature Reserve - 28.2 mi / 45.4 km
  • Mtunzini Country Club - 30.6 mi / 49.2 km
  • Raffia Palm Monument - 30.9 mi / 49.8 km

Getting around

  • Richards Bay (RCB) - 14 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
See on map
3 Hibberd Drive, Richards Bay, 3901, KwaZulu-Natal, South Africa

At a glance

Hotel size

  • This hotel has 135 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 8:00 PM-10:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available on request)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Business center
  • Number of meeting rooms - 1
  • Conference space
  • Conference space size (feet) - 3918
  • Conference space size (meters) - 364

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Afrikaans
  • English
  • Zulu

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages and massages.

Recreation

On Site

  • Fitness facilities

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of ZAR 195 per person (approximately)
  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool open 24-hours
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Protea Hotel Richards
  • Protea Richards
  • Premier Hotel Richards
  • Premier Richards
  • Premier The Richards Richards
  • Premier Hotel The Richards Hotel
  • Premier Hotel The Richards Richards Bay
  • Premier Hotel The Richards Hotel Richards Bay

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Premier Hotel The Richards does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have 24-hour pool access.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 8:00 PM - 10:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change).
  • Yes, an airport shuttle is available.
  • No, this hotel doesn't have a casino, but Tusk Umfolozi Casino (23-min drive) is nearby.
  • Have fun with activities like hiking, kayaking, and mountain biking, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and spa services. Premier Hotel The Richards also has a garden.
7.2.Good.
  • 4.0.Fair

    Will not be staying here again

    We stayed here for 5 nights and definitely not worth the money paid. Had various issues from day 1 eg. fridge was not working when we arrived, someone came and had a look at it and said that it was okay, to cut a long story short, we eventually got a new fridge on day three after our stuff got spoiled. Secondly the safe was not working, we called two times and each time someone came to reset the safe, it was only on the third call did they realize that the batterries needed to be changed. Then our room card did not work two days in a row before we had to go to reception and tell them to encode it for our entire stay. We also ordered room service one of the evenings and some of the items orderd were not available even though it was listed so we ended up with our second choices. Fair enough, things happen but most of these could have be avoided and worst of all, not once did someone apologize for anything! Definitely not 4* service. I must say that the room was comfortable, although it would have been better if there was a double bed instead of two single beds pushed together. We booked the superior room which was okay but cannot be compared to other similar priced hotels. To top everything off, the gym and pool was out of order. Lets hope that no one else has the same experience.

    Romance trip, Nov 10, 2014

    Verified Hotels.com guest review

  • 4.0.Fair

    Quite basic - not much more

    It's just the hotel, with nothing else around the property. Standard Protea room amenities. Wi-Fi was down (for two weeks!) and check-in staff did not advise of this, making it a frustrating experience in-room trying to troubleshoot my hardware. Could hear occupants from next room wake up (alarm clock) and shower, though the bed and bedding in my room was comfortable. TV had a chronic hum-like noise on each of the channels which made it slightly difficult to hear. One of the few Protea's that offers a fitness center, so that was one of the few pluses on this trip. Overall, just an OK stay. Consider other hotels alongside this to ensure you get one that meets your needs.

    dbcme, Other trip, May 30, 2014

    Verified Hotels.com guest review

  • 2.0.Poor

    Avoid

    Property was not clean. Stains/Marks on the floors in the foyer and in the room. Very noisy. No facilities/services available after 9pm, including no food/beverage. Very old and tired furniture. Staff seemed inconvenienced during check-in.

    Le Roux, 2 night business trip, Mar 8, 2022

    Verified Hotels.com guest review

  • 6.0.Good

    Average hotel at best breakfast was disappointing for the money but great wifi though

    Charl, 1 night business trip, Sep 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    All in order

    Sideshwar, 2 night business trip, Jul 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I liked strict adherence to COVID restrictions. We were each offered a Sanitizer and a pen to sign and kept these!!!

    Bhekizitha, 1 night family trip, Dec 17, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good stay

    The overall experience was really good. The only downside was that there was a bug that crawled on my face while I was sleeping.

    1 night trip, Feb 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome, Reception staff was friendly, room was clean... Thank you

    Nomfundo, 1 night trip, Feb 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent but no breakfast buffet.

    2 night family trip, Jan 4, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Happy guest

    Had an awesome stay, the service is great and staff is very helpful & friendly. Would recommend it to anyone and everyone visiting NRB

    Ayanda, 2 night romance trip, Dec 31, 2019

    Verified Hotels.com guest review

See all 70 reviews