Mercure Bergamo Centro Palazzo Dolci

4.0 star property
Adventure Bergamo hotel with bar/lounge, connected to the convention centre

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Mercure Bergamo Centro Palazzo Dolci

Photo gallery for Mercure Bergamo Centro Palazzo Dolci

Standard Double Room, 1 Double Bed
Front of property
Daily full breakfast (EUR 8.90 per person)
Business centre
Combined shower/bathtub, free toiletries, hair dryer, bidet

Overview of Mercure Bergamo Centro Palazzo Dolci

8.4

Very good

Property highlights

  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
Map
Viale Papa Giovanni Xxiii 100, Bergamo, BG, 24121
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Valet parking
  • Self parking
  • Bar/lounge
  • Room service
  • Spa services
  • Business centre
  • Shopping centre shuttle
  • 24-hour front desk
  • Computer station
  • Front desk safe
Feel at home
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Privilege, Twin Room, 2 Single Beds

  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

Privilege, Double Room, 1 Double Bed

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double Room, 1 Double Bed

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Standard Room, 2 Single Beds

  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Room, 1 Single Bed

  • 14 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

About this area

What's nearby

  • In Stazione
  • Leolandia - 12 min drive

Getting around

  • Bergamo Orio al Serio Airport (BGY) - 12 min drive
  • Linate Airport (LIN) - 37 min drive
  • Bergamo Station - 3 min walk
  • Stezzano Station - 6 min drive
  • Bergamo Alta Funicular - 15 min walk
  • Shopping centre shuttle (surcharge)

Restaurants

  • Grom - 2 min walk
  • King Istanbul - 4 min walk
  • Miyabi - 3 min walk
  • Osteria Del Valenti - 2 min walk
  • Vox Caffe - 1 min walk

About this property

Mercure Bergamo Centro Palazzo Dolci

A great choice for a stay in Bergamo, Mercure Bergamo Centro Palazzo Dolci is only 3.4 mi (5.4 km) from the airport. You can be pampered with massages, then unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a snack bar/deli and bike repair services. Fellow travellers say great things about the breakfast.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received complete vaccination at least 15 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 5 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received complete vaccination at least 15 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 15 per day)
  • On-site valet parking (EUR 15 per day)
  • Height restrictions apply for on-site parking
  • Off-site parking nearby (EUR 15 per day)
  • Street parking available

Off-site

  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10 AM
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Bike repair services
  • Bike storage

Facilities

  • 1 building/tower
  • Built in 1800
  • Safe-deposit box at front desk
  • Television in common areas
  • 9 holes of golf
  • Bike parking
  • Spa services

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible

Room amenities

Be entertained

  • 26-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

L'Accademia – This lobby lounge only serves light fare. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 8.90 per person
  • Shopping centre shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of EUR 18 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 20.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 13 per pet, per night

Parking

  • Self-parking costs EUR 15 per day
  • Valet parking costs EUR 15 per day
  • Parking is available nearby and costs EUR 15 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 5 and over, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received complete vaccination at least 15 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) and ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 10 October until 31 March.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci
Mercure Centro Palazzo Dolci
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel Bergamo

Frequently asked questions

Does Mercure Bergamo Centro Palazzo Dolci offer free cancellation for a full refund?
Yes, Mercure Bergamo Centro Palazzo Dolci does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Bergamo Centro Palazzo Dolci?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Bergamo Centro Palazzo Dolci?
Yes, pets are welcome. There's a charge of EUR 13 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Bergamo Centro Palazzo Dolci?
Yes. Self-parking costs EUR 15 per day. Valet parking costs EUR 15 per day.
What are the check-in and check-out times at Mercure Bergamo Centro Palazzo Dolci?
You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of EUR 18 (subject to availability). Express check-in and check-out are available.
What is there to do at Mercure Bergamo Centro Palazzo Dolci and nearby?
Have fun with nearby winter activities such as downhill skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes ecotours. Mercure Bergamo Centro Palazzo Dolci also has spa services.
What's the area around Mercure Bergamo Centro Palazzo Dolci like?
Mercure Bergamo Centro Palazzo Dolci is in Stazione, a short 3-minute walk from Bergamo Station and 4 minutes' walk from Largo Porta Nuova.

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Eduardo A, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed here due to travelling around Italy, it’s close to the train station and there are many restaurants around! The hotel was nice and the staff really pleasant and helpful
Jack Mark, 5-night trip
Verified Expedia guest review

2/10 Poor

No Ac and we was in a disabled room for 1 night This is really bad experience
moises, 3-night trip
Verified Expedia guest review

10/10 Exceptional

trip 2023
The hotel was clean, comfortable, close to the train and down town. The beds were very comfortable, but did not have top sheets, only the duvets, which for me are too warm. The only odd thing was the face towels were cloth dishtowels, not the fluffy towels I'm used to. The breakfast buffet was very good, if you like a big breakfast, which I normally don't have - but it was worth the money.
Bonnie, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yasser, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel and enjoyable stay
Andrew, 1-night trip
Verified Expedia guest review

8/10 Very good

This hotel has had a makeover since we last stayed there. Rooms and bathrooms have been updated and look really well. New carpets in the hallways and public areas make a huge difference. Breakfast room a bit small and crowded for the number using it especially around the buffet area. A second coffee machine is essential as long queues built up.
Pamela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A very positive experience with the staff in a very nice hotel!
Fabrizio, 3-night business trip
Verified Expedia guest review