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1 room, 2 adults

Novotel Hamburg City Alster, Hamburg

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Great for familiesThis property has good facilities for families.
Luebecker Str. 3, Hamburg, HH, 22087, Germany

4-star hotel with spa, near Moenckebergstrasse
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
WiFi
Good internet service
Pool
Great pool
Cleanliness
Clean
Food
Food is all right

Novotel Hamburg City Alster, Hamburg

from $84
  • Standard Room
  • Standard Room
  • Superior Room
  • Standard Room

What’s around Novotel Hamburg City Alster, Hamburg

Landmarks

  • In Hamburg-Nord
  • Miniatur Wunderland - 40 min walk
  • Hamburg Dungeon - 40 min walk
  • St. Michaelis Church - 44 min walk
  • Moenckebergstrasse - 20 min walk
  • Hamburg City Hall - 30 min walk
  • Hamburg Wholesale Market - 36 min walk
  • Museum of Arts and Crafts Hamburg - 17 min walk

Getting around

  • Hamburg (HAM) - 14 min drive
  • Hamburg Central Station - 20 min walk
  • Hasselbrook Station - 29 min walk
  • Hamburg Dammtor Station - 4 min drive
  • Lubecker Street U-Bahn - 4 min walk
  • Lohmuhlenstrasse U-Bahn - 5 min walk
  • Berliner Tor Station - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 210 rooms
  • This hotel is arranged over 5 floors

Check-in and check-out

  • Check-in time starts at 3 PM
  • Check-out time is noon
Guests who book a breakfast Included rate plan receive breakfast for 2 children up to 5 years old. Additional guests are charged for breakfast. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Bicycle rentals nearby
  • Sailing nearby
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2004
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellnessbereich. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Novotel Hamburg City Alster, Hamburg’s small print

Also known as

  • Novotel Hamburg Alster Hotel Hamburg
  • Novotel Hamburg City Alster Hotel Hamburg
  • Novotel Hamburg Alster Hotel
  • Novotel Alster Hotel
  • Novotel Hamburg Alster
  • Novotel Alster
  • Hamburg Novotel
  • Novotel Hamburg City Alster Hotel
  • Novotel Hamburg City Alster Hotel
  • Novotel Hamburg City Alster Hamburg

Policies

This property provides free breakfast for children age 5 and younger. Children age 6-15 years old receive breakfast for EUR 3 per day. Children age 16 and older are charged as adults.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Self parking costs EUR 19 per day with in/out privileges

Buffet breakfast is offered for an extra charge of EUR 21 for adults and EUR 3 for children (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.4 From 359 reviews

Good 6.0
Need better power outlets!
My only complaint is the lack of convenient power outlets. When I travel for business I have several different things I need to plug in and there were only 3 outlets in the room - virtually all of them inconveniently located. While this may not seem like a big issue - it causes a lot of stress.
Marni, us2 night business trip
Exceptional 10.0
Great spot for a Hamburg experience
We went with two small children and found it a perfect location from which to venture into this amazing city. It's a relatively quiet area so you can settle down but the U-Bahn is right in front of the hotel and you have access to get anywhere you could want. There is some steet parking available so you don't have to use the hotel parking so keep it in mind.
David, us2 night family trip
Very Good 8.0
Good Business Hotel
Very nice staff, right on top of Ubahn, great breakfast!
Nicholas, usBusiness trip
Very Good 8.0
non friendly welcome, price/quality is ok.
We arrived late at night and the man at reception spoke the bare minimum to us, no welcome, no explanation of wifi/breakfast - bluntly asked for my credit card for deposit/hold without saying how much it was (240euro!). The room was a decent size, beds were very soft, almost too much so, there was a big silverfish bug in our bath when we arrived. Location of the hotel was quite nice, there is a metro entrance outside. Free wifi is limited - then you need to pay for additional data. I think the price/quality was ok.
Lindsay, gb3 night trip with friends
Exceptional 10.0
Overall stay was very good. Direct access to the train system. Get breakfast at a local baeckerei as this is much better and cheaper than the hotels.
Lola M, ie4 night family trip

Novotel Hamburg City Alster, Hamburg

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