Portland Regency Hotel & Spa

Photo gallery for Portland Regency Hotel & Spa

Primary image
Indoor spa tub
Indoor spa tub
Balcony
Deluxe Double Room | In-room safe, individually furnished, iron/ironing board

Overview of Portland Regency Hotel & Spa

Portland Regency Hotel & Spa

3.5-star property
Bayfront hotel in Downtown Portland with spa and restaurant

9.0/10 Superb

1,004 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
Map
20 Milk Street, Portland, ME, 04101
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Spa tub
For families
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Downtown Portland
  • Maine Mall - 12 min drive
  • Old Orchard Beach Pier - 26 min drive

Getting around

  • Portland, ME (PWM-Portland Intl. Jetport) - 14 min drive
  • Sanford, ME (SFM-Sanford Seacoast Regional) - 41 min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal) - 44 min drive
  • Portland Transportation Center - 8 min drive
  • Freeport Station - 20 min drive
  • Saco Transportation Center - 21 min drive
  • Free airport shuttle
  • Free local area shuttle

Restaurants

  • Novare Res Bier Café - 2 min walk
  • Central Provisions - 3 min walk
  • The Grill Room and Bar - 3 min walk
  • Vignola - 3 min walk
  • J's Oyster - 3 min walk

About this property

Portland Regency Hotel & Spa

3.5-star historic hotel in the heart of Downtown Portland
At Portland Regency Hotel & Spa, you can look forward to a free round-trip airport shuttle, a garden and dry cleaning/laundry services. Treat yourself to a facial, a body wrap or a body treatment at the on-site spa. Be sure to enjoy a meal at Eighteen95, the on-site restaurant. In addition to a bar and a fitness centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), a free area shuttle and valet parking (surcharge)
  • An area shuttle, a lift and a porter/bellboy
  • ATM/banking services, massage treatment rooms and free newspapers
  • Guest reviews give top marks for the location
Room features
All guest rooms at Portland Regency Hotel & Spa include perks, such as laptop-compatible safes and climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and dressing gowns. Guest reviews highly rate the overall comfort rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with designer toiletries and baths or showers
  • 37-inch LCD TVs with premium channels
  • Recycling, fridges and heating

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (USD 25 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle (available 24 hours)

Off-site

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Free local shuttle

What to do

  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Cross-country skiing nearby
  • Surfing/body boarding nearby
  • Whale watching nearby

Working away

  • 6 meeting rooms
  • Conference space (6000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • IPod docking station
  • 37-inch LCD TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Turndown service
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Recycling

Special features

Spa

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Eighteen95 – This restaurant serves breakfast and dinner.
Armory Lounge – This bar serves lunch and light fare. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Fees & policies

Optional extras

  • Breakfast costs between USD 10 and USD 20 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Valet parking costs USD 25 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the hot tub
  • Guests under 16 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Portland Regency
Portland Regency Hotel
Regency Hotel Portland
Regency Portland
Portland Regency Hotel & Spa Maine
Regency Hotel
Portland Regency & Portland
Portland Regency Hotel & Spa Hotel
Portland Regency Hotel & Spa Portland
Portland Regency Hotel & Spa Hotel Portland

Frequently asked questions

Does Portland Regency Hotel & Spa offer free cancellation for a full refund?
Yes, Portland Regency Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Portland Regency Hotel & Spa?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Portland Regency Hotel & Spa on 6 Nov 2022 start from $249, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Portland Regency Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Portland Regency Hotel & Spa?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Portland Regency Hotel & Spa?
Yes. Valet parking costs USD 25 per night.
Is an airport shuttle service offered by Portland Regency Hotel & Spa?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Portland Regency Hotel & Spa?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Portland Regency Hotel & Spa and nearby?
Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. Portland Regency Hotel & Spa also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Portland Regency Hotel & Spa?
Yes, there's an on-site restaurant, Eighteen95. Nearby restaurants include Portland Lobster Co. (3-min walk), Street & Company (3-min walk) and Andy's Old Port Pub (3-min walk).
What's the area around Portland Regency Hotel & Spa like?
Portland Regency Hotel & Spa is in Downtown Portland, a short 5-minute walk from Casco Bay Lines Ferry Terminal and 5 minutes' walk from Merrill Auditorium. The local area is walkable and popular for its beaches.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Eugene, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Martha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Janet, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Not as expected
Overall, the hotel has an excellent presence from the outside and in the common areas. Location in downtown Portland is superb. The valet, Rupert, was welcoming and accommodating, couldn’t have been kinder or more professional. Front desk check in & out was appropriately welcoming and professional; however when I told the front desk the bedside lamp wasn’t working, I was told “sometimes wall switches control the lamps”! I’m over 60years old and certainly attempted to seek out the reason for malfunction before reporting it; in the end, my reporting was ignored and I had no bedside lamp for the remainder of my stay. Restaurant staff was professional and the breakfast food tasteful. Room service was professional. ‘Free bottled water’ is advertised, first 2 bottles were in frig, any others were eventually found in a cooler in the entryway. The room was not impeccably cleaned. Baseboards, corners, rod, and some sort of product splashed and left on the bathroom door (which doubled as the closet door) was a bit grotesque and made one wonder about over all cleaning practices. The bathtub was chipped, ceiling over it stained, and a toilet fixture rusty. I have seen worse, when on a road trip out West 30 years ago, and we found ourselves having to take the only accommodation available after a long day of travel. That room was $29. The lacking in this hotel stay was disappointing, but couldn’t entirely ruin my experience in Maine simply because I didn’t stay there all my days.
Stains and damage over tub
Damage &  product stains on door
Dirty shower curtain rod
Rusty
DEBBIE, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Get location
Location is perfect & they were able to check me in hours earlier than check in time. Always someone at the front desk, bed was comfortable & plenty of towels.
Megan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This was our third time staying there, great experience!!
Hugh, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathleen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay
Stay was amazing! It was our wedding night and the hotel had champagne and cookies in our room for us. Such a classy tough! Beautiful room and hotel!
Erin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Great location, great staff, brought our pup which was amazing!
Susan, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

work in progress
nice room, great staff. With a little work can be exceptional. No slippers in room. No coffer make of any kind. Expresso not available in hotel till 4 PM. Motel 6 is better than that. CARPET lobby can stand a cleaning. Pretty pricey food.
don, 4-night trip with friends
Verified Hotels.com guest review