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Dreams Tulum Resort & Spa All Inclusive, Riviera Maya

4.5 stars
Carretera Chetumal-Puerto Juarez km 234TulumQROO77780Mexico, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.2 / 5
Breakfast
Tasty breakfast
Service
Fantastic service
Food
Delicious food
Beach
Beautiful beach
348See all 348 Hotels.com reviews
From 2,716 reviewsTripAdvisor Traveller Rating

Dreams Tulum Resort & Spa All Inclusive, Riviera Maya

Hotel Info: 866-539-8117

from $305
  • Premium Jr. Suite Double Ocean View
  • Premium Jr. Suite Double Garden View
  • Standard Room
  • Standard Room
  • Deluxe King Ocean View
  • Deluxe King Garden View
  • Preferred Club Jr Ste OceanFront King Bd
  • Preferred Club Jr Ste Ocean Front Db Bed
  • Hacienda Preferred Club Suites
  • Club Suite, 1 King Bed
  • Hacienda Club Presidential Suite
  • Preferred Club Deluxe Garden Swimout, 2 double beds
  • Preferred Deluxe Double Garden Swimout Adults Only
  • Preferred Deluxe King Garden Swimout Adults Only
  • Deluxe King Garden View Adults Only
  • Preferred JR Suite Garden Swimout Adults Only
  • Preferred Club Junior Suite Garden Swimout
  • Deluxe Garden View Double Bed
  • Preferred Club Honeymoon Suite
  • Junior Suite Garden View
  • Deluxe Ocean View Double Bed
  • Premium Jr. Suite King Garden View
  • Preferred Club Deluxe Garden Swimout, one king bed
  • Junior Suite Ocean View
  • Premium Jr. Suite King Ocean View
  • Junior Suite Garden View Adults Only
  • Deluxe Garden View Double Bed Adults Only

At a glance

Key facts

Hotel size

  • This hotel has 432 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is Noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 3 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Area shuttle *

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • All Inclusive Tulum Resort
  • Dreams Resort Spa Tulum
  • Dreams Tulum Hotel
  • Dreams Tulum Mexico
  • Dreams Tulum Riviera Maya
  • Sunscape Tulum
  • Dreams All Inclusive Tulum
  • Dreams Tulum
  • Dreams Tulum Resort All Inclusive
  • Resort Tulum All Inclusive
  • Tulum All Inclusive Resort
  • Tulum Resort Dreams
  • Dreams Hotel Tulum

Policies

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 2500 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free hot/cold buffet breakfast daily
  • 7 restaurants
  • 6 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
  • Barbeque grills
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Swim-up bar
  • Health club
  • Steam room
  • Beach towels
  • Sauna
  • Arcade/game room
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 12
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 29-inch LED TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Yoga

Kids' club
  • Supervised activities for children between 3 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium food items
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours

Spa

For those guests seeking a sanctuary for the senses, the Dreams Spa by Pevonia stretches over 12,900 square feet (1200 square meters) and offers an atmosphere of pure indulgence combining a hydrotherapy and indigenous Mayan treatments creating a refreshing, invigorating and peaceful experience. Private Vichy and Swiss showers, Jacuzzi baths and treatment rooms, a relaxation lounge, saunas, steam rooms and private showers are available, as well as pedicures, manicures, facials and a full-service beauty salon. There are more than 80 massage treatments and signature treatments available at the spa.

Dining

Sea Side Grill - Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Dreams Tulum Resort & Spa All Inclusive, Riviera Maya’s small print

Also known as

  • All Inclusive Tulum Resort
  • Dreams Resort Spa Tulum
  • Dreams Tulum Hotel
  • Dreams Tulum Mexico
  • Dreams Tulum Riviera Maya
  • Sunscape Tulum
  • Dreams All Inclusive Tulum
  • Dreams Tulum
  • Dreams Tulum Resort All Inclusive
  • Resort Tulum All Inclusive
  • Tulum All Inclusive Resort
  • Tulum Resort Dreams
  • Dreams Hotel Tulum

Policies

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 2500 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 348 reviews

Dreams Tulum Resort & Spa All Inclusive, Riviera Maya
Outstanding5.0 / 5
Great resort, beach is fair - lots of seaweed & not great for long walks. Really good all inclusive resort with fabulous variety of food and great service
4 night family trip
Dreams Tulum Resort & Spa All Inclusive, Riviera Maya
Good3.0 / 5
The food could be better. Amazing you can't get good Mexican food in Mexico. Hotel was overall very nice but they need to work on their food. The service was great. We won't be returning because of the food.
5 night romance trip
Dreams Tulum Resort & Spa All Inclusive, Riviera Maya
Excellent4.0 / 5
good pool and beach scene; great for kids; decent food; far from tulum beach scene (20 min drive) which is best thing about tulum so expect to stay at resort whole time;
6 night family trip
Dreams Tulum Resort & Spa All Inclusive, Riviera Maya
Excellent4.0 / 5
Solid value for the price
Beat all of my expectations for an all inclusive. Loved the food quality, variety and access. For the price, this place is a steal. It is not your top of the line super new properties but it is well appointed and the service is great.
4 night family trip
Dreams Tulum Resort & Spa All Inclusive, Riviera Maya
Good3.0 / 5
Not what I expected
This hotel is for families - there is constant music, activities, & kids everywhere. Food choices are limited & not authentic- could have been in Las Vegas at a Mexico themed hotel - very little character. Also very difficult to get a chair by the pool. Frustrating on a trip that was suppose to be relaxing.
6 night romance trip

See all reviews

Dreams Tulum Resort & Spa All Inclusive, Riviera Maya

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