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Holiday Inn London - West, London

4-star4 stars
4 Portal Way, London, England, W3 6RT, United Kingdom

4-star hotel in Acton with restaurant, bar/lounge
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
From 1,065 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Good internet service
Tasty breakfast
Great location
Great room

Holiday Inn London - West, London

from $73
  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 Double Bed with Sofa bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Room, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, 2 Twin Beds, Non Smoking
  • Executive Room

What’s around Holiday Inn London - West, London

Top spots nearby

Recommended by this property

  • Westfield London Shopping Centre (29-minute walk)
  • Wembley Stadium (39-minute walk)
  • Portobello Road Market (39-minute walk)
  • SSE Arena, Wembley (41-minute walk)
  • London Designer Outlet (41-minute walk)
  • Marble Arch (4.5 mi / 7.2 km)
  • Hyde Park Corner (4.9 mi / 7.9 km)
  • Oxford Street (5.1 mi / 8.2 km)
  • Twickenham Stadium (5.7 mi / 9.2 km)
  • Warner Bros. Studio Tour London (13.3 mi / 21.5 km)

Getting around

  • London (LHR-Heathrow) - 27 min drive
  • London (LCY-London City) - 58 min drive
  • London (LGW-Gatwick) - 74 min drive
  • London Acton Main Line Station - 8 min walk
  • London Acton Central Station - 19 min walk
  • London Harlesden Station - 23 min walk
  • North Acton Underground Station - 4 min walk
  • West Acton Underground Station - 19 min walk
  • East Acton Underground Station - 21 min walk

At a glance

Key facts

Hotel size

  • This hotel has 225 rooms
  • This hotel is arranged over 7 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

  • RV/bus/truck parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 248
  • Conference space size (meters) - 23
  • Computer station
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 2
  • Year Built - 2004
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Starbucks - Onsite coffee shop. Guests can enjoy drinks at the bar.

Bar - Onsite bar.

Holiday Inn London - West, London’s small print

Also known as

  • Encore London West
  • Holiday Inn London West
  • Ramada Encore London West Hotel London
  • Holiday Inn London - West England
  • Encore Ramada London West
  • London West Ramada Encore
  • Ramada Encore Hotel
  • Ramada Encore Hotel London West
  • Ramada Encore London West
  • Ramada London West
  • Ramada London West Encore
  • Holiday Inn London West Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 15 per night

Rollaway beds are available for GBP 30.0 per night

Full breakfast is offered for an extra charge of GBP 14.95 for adults and GBP 0 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 371 reviews

Very Good 8.0
Nice stay 30 min from Oxford Circus
Great experience. About 1/2 hr by tube to central London attractions. Not overly fancy, but we’d definitely stay again. The staff were wuite friendly.
us2 night family trip
Exceptional 10.0
My stay was Amazing the hotel was friendly clean the staff was very nice and the Breakfast was REALLY GOOD.. love the local of the hotel close to the train and supermarket. . Will stay hear again
Shondelle, usFamily trip
Very Good 8.0
It was a good experience. This hotel is located farther away from the city than we expected, but it is quite close to the Tube (about 4 minutes walking) and it was OK.
MANUEL, usFamily trip
Poor 2.0
1 Star
First off I would say the Ladies at the front desk where very nice but other then that this is a awful hotel. We arrived at the hotel at 12:30pm I knew check was not until 2pm but I was hoping to get in early. The nice lady up front said "they would not have anything until 2pm the check in time" I said "that's fine" and left. We came back at 2pm and the room was still not ready. They told us "they would have something in 30 minutes" I said okay. We waited another 30 minutes and still nothing was ready. We had to wait until 3:45pm before we got a room. My brother and I had plans at 3:00pm that we messed waiting to get in. I understand showing up at 12:30pm and not having any rooms until 2pm the check in time but wait until 3:45pm was unacceptable. When we got in the room my sheets had stains on them, the bed felt like piece of plywood, the shower head was rusted up and didn't spray water properly, and we had no washcloths. I Called the front desk asking for some washcloths and they said "we will send some up." The guy arrived at our room with more hand towels we told him "we needed washcloths for cleaning your face and body" he said "he would get us some." A couple minutes later we got a call saying "they where all out of washcloths and they would bring us some in the morning." All 6 days of our stay in this hotel we never got washcloths and we had to use hand towels to clean ourselves. All in All I would never stay here again nor recommend it for anyone else.
Nathaniel, usFamily trip
Very Good 8.0
London Vacation
We enjoyed our stay in this Hotel. The beds are very comfortable and the room has AC. The Handy smartphone device in the room has lots of info of the Hotel and places to visit. It has internet connection and very useful when we took it outside during our sightseeing tours. This is the only Hotel which provides this in the room, a competitive advantage. However, there is an unpleasant smell from the rotten wood floor corner outside the bathroom door everytime we enter the room. After turning on the AC and keeping the bathroom door open it seems to disappear. We asked the reception to have it checked on the first night we arrived but no one came. Although we found a workaround, this needs to be fixed.
Edwin, us3 night family trip

Holiday Inn London - West, London

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